Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
8
8
years of professional experience
Work History
Cash Consultant Level 1
Standard Bank Waterfall Mall
02.2017 - Current
All enquires functions and collections
Serves customers by completing account transactions
Provides account services to customers by receiving deposits and loan payments, withdrawals, issuing savings withdrawals
Answers questions in person or on telephone and refers customers to other bank services as necessary
Records transactions and other special services
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to a branch representative
Completes special requests by taking orders for large withdrawals and providing special statements, copies, and referrals
Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller
Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency, and assisting in certification of proof
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as
Enhanced customer satisfaction by providing efficient and accurate foreign exchange transactions.
Assisted clients with diverse currency needs, ensuring smooth international travel experiences.
Contributed to branch revenue growth by actively promoting additional financial products and services.
Enhanced accuracy in financial reports by diligently reconciling accounts on a daily basis.
Assisted in the timely completion of month-end closing procedures by accurately performing reconciliations within deadlines.
Workshop Manager's Assistant
DENT TECH Panel Beater
02.2016 - 08.2016
Answering the telephone in a professional manner
Booking vehicles in-and-out of the Workshop
Providing feedback to Customers, Dealers, Insurance Companies and Car Hire Companies
Calculating of quotes, sending and filing of quotes
Assisting customers with complaints, and solving thereof
Keeping control of the Company's courtesy vehicles
Stock taking of the Workshop's equipment
Full function of the Reception area
Assisting the Workshop Manager with administrative duties, where necessary
Administrative functions and tasks in the Workshop
Opening of Job cards and handing it over for job completion to the Workshop.
Education
Bersig Academy
NQF 5 - National Certificate Banking
Cornerstone
09.2023
Skills
Evacuation Officer
Interpersonal Communication
Record-keeping
Wellbeing Influencer
Part of Diversity and Inclusion forum
Accomplishments
Achieved Result through effectively helping with Task.
Documented and resolved Issue which led to Results.
First Names
Mariesa
Languages
Afrikaans / English
Fully Bilingual
Yes
Personal Information
ID Number: 9702240016081
Age: 26
Criminal Offences: None
Health Status: Excellent
Date of Birth: 02/24/97
Gender: Female
Nationality: SA Citizen
Marital Status: Married
References
Gift Mooketsi, 014 573 6406, Team Leader Waterfall Mall
Shani Engelbrecht, 079 268 5209, Teacher Bergsig Academy