Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Manager
Ladson Enterprise PTY (LTD)
Johannesburg
12.2017 - Current
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Maximized performance by monitoring daily activities and mentoring team members.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Accomplished multiple tasks within established timeframes.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Onboarded new employees with training and new hire documentation.
Approved regular payroll submissions for employees.
Directed staff and managed annual capital budget.
Applied customer feedback to develop process improvements and support long-term business needs.
Evaluated report data to proactively adjust and enhance operations.
Cross-trained existing employees to maximize team agility and performance.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Prepared and recommended long-range plans for development of department personnel.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Supervisor
Dich Couture
Johannesburg
08.2015 - 11.2017
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Maintained compliance with company policies, objectives and communication goals.
Identified individual employee's unique work styles and adapted management methods.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Set overall vision and provided team leadership.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Worked with management team to implement proper division of responsibilities.
Built, managed and coached insourced and outsourced teams.
Introduced team contests and goals to enhance productivity and improve employee morale.
Directed staff and managed annual capital budget.
Oversaw and optimized work of craftsmen performing high-quality, precision work.
Monitored workshop work flow for over 50 employees.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Interviewed, hired and trained new employees for production positions.
Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.