World Check
Mariam Fakir
Compliance Officer
Johannesburg
Summary
Detail-driven Compliance Officer focused on maximizing company compliance in line with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews. Proficient in business and compliance software. Great at performing internal audits, conducting investigative reporting and transcribing information. Bringing 24 years of experience in financial services.
Overview
24
24
years of professional experience
Work History
Compliance Officer
Anchor Capital (Pty) Ltd
Bryanston
01.2020 - 11.2023
- Policies and Procedures: Compiling the Anchor capital RMCP
- This included developing workflows, process flows, assist with system development, assist with the correct development of the World Check "fuzzy matching system." Developing the representative training for FIC and the RMCP
- Part of the team assisting with on-site visit and managed the FIC, RMCP and RBA sections
- Assist the external consultant with the PoPIA implementation
- This included consulting with various business units, conducting awful interest questionnaires and various stakeholder work
- Registers: Maintaining the following registers:
- Representative registers for CAT I, CATII, CAT IIA
- Supervision registers
- CoB and CPD for both CAT I, CAT II & CAT IIA
- Developing the annual CPD Plan Monitoring: Ensures that the business adheres to all laws, maintains professional standards and good business practice
- Developed and monitor the new supervision and areas of learning process
- Monitoring the Onboarding and risk assessment process
- Monitoring Sanctions as well as PIP/PEP screening at all stages of the financial life cycle (onboarding, ongoing and termination)
- Compliance reviewer w.r.t Sanctions, PIP/PEP, Adverse Media
- Overseeing, training and assisting the AML analysts
- Conduct FIC monitoring for CATI, CAII & CAT IIA Projects: Project Owner for the FICA Project (Fic Amendment Act of 2017)
- Assisted with the screening project (Sanctions and PIP/PEP)
- Assisted with the PoPIA implementation project Additional Duties: Training of reps of FAIS, FIC, RMCP, DD process, RBA
- Assist with reports to FSCA
- Collate documents Moonstone (external compliance)
- Advise business on how to manage their compliance and reputational risk
- Covid 19 Compliance officer.
Internal Compliance
OnPoint Underwriting Managers (UMA For Bryte Life Company Limited)
Johannesburg
04.2018 - 08.2019
- Policies and Procedures: Developing policies as required for OnPoint
- Compiling the OnPoint RMCP
- Bryte Life Fic Project Lead; this entailed ensuring that Bryte Life has all policies and procedures relating to the FIC Amendment Act (RMCP, AML/CFT Policy, AML/CFT Standards, Trade and Economic Sanctions Policy)
- Customisation of templates and documents for business
- Assisted with process flows relating to FIC Registers: Maintaining the OnPoint Representative Register
- Maintaining the OnPoint complaints register and managing the complaints process
- Monitoring: Ensures that the business adheres to all laws, maintains professional standards and good business practice
- Monitor the supervision process and maintain records for this purpose
- Monitoring the Onboarding and risk assessment process
- Monitoring Sanctions as well as PIP/PEP screening at all stages of the financial life cycle (onboarding, ongoing and termination)
- Compliance reviewer w.r.t Sanctions, PIP/PEP, Adverse Media
- Overseeing,training and assisting the AML analysts Reporting: MLCO for OnPoint and MLRO for Bryte Life Projects: Project Owner for the FICA Project (Fic Amendment Act of 2017)
- Assisted with the screening project (Sanctions and PIP/PEP) Additional Duties: Maintaining and updating the KI contracts as well as supervision contracts for OnPoint
- Presenting Compliance reports to OnPoint Board
- Compile responses on behalf of Bryte Life to FSCA as well as the Prudential Authority
- (Subject to approval from Bryte Life)
- Collate documents for the OnPoint External Officer requires as well as the Bryte Head of Compliance
- Communicate compliance related information to all OnPoint staff and assist with queries as they arise
- Facilitate training to OnPoint on the Risk Based Approach, KYC, FAIS, FIC, AML/CFT and regulatory changes in the industry
- Advise business on how to manage their compliance and reputational risk.
Internal Compliance
27four Wealth (formerly Pioneer Wealth Managers)
Rosebank
02.2015 - 01.2018
- Client Services: Assist staff with various queries which they may require assistance with; this includes local & offshore investments as well as risk products
- Manage various stakeholder relationships; broker consultants, wealth managers, business partners
- General Management: Manage national operations
- Facilitate staff training
- Prepare appointment letters and contracts for new staff and advisors
- Facilitate an induction for new advisors
- Assist brokers with queries
- Assist with various reports; new business, total AUM, usage of CRM, etc
- Manage sales staff
- Financial Management: Review commission payments from various companies
- Ensure that commission and splits are correct
- Assist with general accounting and budget requirements
- Internal Compliance & Risk Management: Allowance for compliance and regulatory acts to be included within the CRM
- Compilation of Internal FICA rules, Risk management strategy, disciplinary and debarment process
- Maintaining the Representative Register
- Maintaining the complaints register and managing the complaints process
- Responsible for new staff contracts, representative contracts, KI contracts as well as supervision contracts
- Monitor the supervision process and maintain records for this purpose
- Conduct Compliance Risk and control assessments
- File Sampling
- Assist the External Compliance Officer with FSB related queries
- Customization of templates for business
- Attends and manages risk assessments in the event of an FSB visit (managed the 2016 visit)
- Assists with the facilitation of compliance workshops
- Conducts FICA
- Tests Collate documents which the External Officer requires
- Ensure that the business adheres to all laws, maintains professional standards and good business practice
- Communicate compliance related information to all staff and assist with staff queries as they arise
- Past Projects: Implementing a new Customer Relationship Management (CRM) System; reviewing requirements and comparing to programmes
- Available
- Managing the project plan internally and consulting with IT partner
- Creating workflows and process in the new CRM and ensuring that these are adhered to by staff and wealth managers
- Documenting all workflows and processes
- Creating system tools in order to "mine" the current database and carry out marketing campaigns on the CRM.
Johannesburg Operations & Financial Advisor
Oasis Group Holdings
Sandton
10.2014 - 01.2015
- Client Services: Address queries from various stakeholders
- This included all general and high-level queries requiring input from legal division
- Manage Johannesburg leads and special project clients
- Assist team members with queries they were unable to assist with
- Manage estate late process
- Financial Advisory: Advising on the full range of Oasis products
- Compiling FNA's and proposals for clients
- Assisting out of town advisors to secure deals
- Office Management: Manage the Johannesburg operations
- Direct staff with regards to daily tasks
- Creating work plans to complete special projects
- Control fleet vehicles
- Complete various management reports
- Assist with marketing projects when required to do so.
Client Services Manager
Capital Sense PTY (Ltd)
06.2010 - 09.2014
- Industry Related duties: Manage all aspects relating to various divisions; medical aid, life, investments, employee benefits
- Consult with stakeholders from various companies and subdivisions
- Manage client interface
- Risk & Compliance: Ensure that all FAIS, FICA, and additional industry related laws are adhered to
- Operational Duties: Control & Manage all administrative functions
- Manage budget & ensure increase in revenue
- Set relevant staff targets
- Supervise administrative & sales staff
- Attend to HR related issues
- Facilitate staff training
- Enhance relationships with clients
- Present proposals to clients
- Develop and maintain customer relationships
- Negotiate on behalf of Capital Sense where required to close financial deals
- Co-ordinate & control the workflow process
- Manage relevant projects
- Improve existing systems and the implementation thereof.
Operations Team Leader
FedGroup
05.2008 - 04.2010
- Client Interface, Call Centre & Administrative Management: Manage FedBond administration divisions as well as the client call centre
- Daily staff & HR management
- Staff training
- Company bank releaser (daily limit of R7 500 000)
- Collation of financial accounting information on a monthly, quarterly & annual basis
- Assist with interim and financial year end audits
- Creating an electronic monthly mag tape file for Standard Bank processing (R5 500 000 per file)
- Compile client's monthly statements, annual IT3B's as well as annual broker IRP5's
- Bulk printing & mailing Broker & Business Development: Manage Broker Services, Client Experience, Payment Process, New Business Process
- Approve broker agreement applications
- Manage the IFA Net administrative and development duties
- Communication: Standardise written communiqué for FedGroup & relevant divisions
- Develop, design, and implement servicing forms for FedGroup
- My last project comprised of designing administrative forms with regards to FedGroup Life
- This included the product research; brand usage & ensuring all legalities were adhered to
- Compliance & Risk Management: Ensure that all FAIS, FICA, and additional industry related laws are adhered to
- Identify, manage & rectify potential risks elements
- Ensure that all brokers are FAIS accredited
- Conduct ASISA & FSB checks
- Compliance monitoring
- Assist with complaints procedures
- Operational Duties: Control & manage all administrative functions
- Assist with cash flow projections
- Control the workflow process
- Assist with product & system development for in-house programmes
- Develop new in-house reports for FedBond, FedTrust as well as Broker Services Division
- Design and implement the business documentation process
- Assist with technical issues related to in-house programmes
- Lend support to other managers with regards to queries and client service
Client Services Manager
Capital Sense
04.2000 - 04.2008
- Interface Duties: Assist clients with various queries; short term, medical aid, life and investments
- Explain options to clients & assist with changes
- Consult with various stakeholders
- Assist with completion of all documentation
- Improve & enhance client relations
- Technical Duties: Compiling portfolios & financial needs analysis for clients
- Reviewing a client's risk & investment needs
- Drawing quotations from various insurance companies
- Completing all documentation with regards to new business, surrenders & paid-up policies
- Manage risk claims
- Profiling clients
- Ensuring expedient claims processing
- General administration including compiling minutes and correspondence
- Diary Management
Education
undefined
Compliance Institute of South Africa
RE 1 - undefined
Moonstone
Risk, Compliance & Governance - undefined
University of the Witwatersrand
RE 5 - undefined
Moonstone
RFP 1 - undefined
Financial Planning Institute
BA (Hons) - undefined
University of the Witwatersrand
BA - undefined
University of the Witwatersrand
Trusts: Legal, Tax, Financial Implications -
University of Cape Towm
Cape Town2022
Cybercrimes Act -
University of Cape Town
Cape Town 2022
Skills
Conflict Management
undefinedPersonal Information
ID Number: 800502 0232 08 9
Projects
Leads & Marketing at Capital Sense Administration & Marketing for FedGroup's agreement with IFA Net Research & Development for FedGroup Life Creating a new broker database for FedGroup Creating a new commission system for Pioneer Wealth Managers Creating a new CRM for Pioneer Wealth Managers Managing PWM's 2016 FSB Risk Assessment Setting up compliance monitoring controls for 27four Wealth Moving business assets from Pioneer Wealth Managers to 27four Wealth FICA Project Owner for Bryte Life RMCP Project Owner for Anchor Capital Part of the PoPIA implementation team at Anchor Capital
Software
Accuity
Doc Fox
OFAC
Timeline
Compliance Officer
Anchor Capital (Pty) Ltd
01.2020 - 11.2023
Internal Compliance
OnPoint Underwriting Managers (UMA For Bryte Life Company Limited)
04.2018 - 08.2019
Internal Compliance
27four Wealth (formerly Pioneer Wealth Managers)
02.2015 - 01.2018
Johannesburg Operations & Financial Advisor
Oasis Group Holdings
10.2014 - 01.2015
Client Services Manager
Capital Sense PTY (Ltd)
06.2010 - 09.2014
Operations Team Leader
FedGroup
05.2008 - 04.2010
Client Services Manager
Capital Sense
04.2000 - 04.2008
undefined
Compliance Institute of South Africa
RE 1 - undefined
Moonstone
Risk, Compliance & Governance - undefined
University of the Witwatersrand
RE 5 - undefined
Moonstone
RFP 1 - undefined
Financial Planning Institute
BA (Hons) - undefined
University of the Witwatersrand
BA - undefined
University of the Witwatersrand
Trusts: Legal, Tax, Financial Implications -
University of Cape Towm
Cybercrimes Act -
University of Cape Town
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