Maria J E Botes
Psychotherapist, Counsellor, Child Psychologist
Uvongo
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Operations Manager
Mac's Senior Stay
Uvongo, KZN
04.2022 - 04.2026
- * Managed daily operations of the Centre to ensure smooth functioning and service delivery. Make sure we are running a smooth shift.
- * Oversee laundry, Kitchen, Garden, Cleaners, Drivers
- * Ordering of items/food needed on a daily basis.
- * Source for funding (NPO)
- * Liaise between family/friends and tenants.
- * Staff shift rosters and salaries.
- Developed training programs for staff to improve care standards and team performance.
Housekeeping Supervisor
Ons Tuiste
Humansdorp, Eastern Cape
04.2019 - 09.2022
- Supervised daily operations of housekeeping team to maintain high cleanliness standards.
- Implemented training programs for staff to enhance efficiency and service quality.
- Developed cleaning schedules to optimize resource allocation and workflow management.
- Coordinated inventory management for cleaning supplies, reducing waste and costs.
- Conducted inspections to ensure compliance with safety and sanitation regulations.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
Education
No Degree - Medical
CAMS
Benoni, South Africa 04.2001 -
Skills
Problem-solving
Team leadership
Customer service
Operations management
Customer relationship management
Decision-making
Management
MS office
Timeline
Operations Manager
Mac's Senior Stay
04.2022 - 04.2026
Housekeeping Supervisor
Ons Tuiste
04.2019 - 09.2022
No Degree - Medical
CAMS
04.2001 -