Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mariaan Camara

Branch Administrator
Secunda

Summary

Dynamic professional with a proven track record at current and previous employers, excelling in data capturing and analytical problem-solving. Recognised for enhancing branch operations and building strong client relationships. Skilled in report preparation and employee training, consistently achieving goals while maintaining confidentiality and compliance. Committed to delivering exceptional results in fast-paced environments. I have a passion for Consumers, products and overall stakeholder satisfaction. Research and development in products and systems are a driving factor in my professional career. I work well with people and have great communication and motivational skills. I strive to achieve excellence in all my endeavors.

Overview

17
17
years of professional experience

Work History

Branch Administrator

Acdc Dynamics
01.2025 - Current
  • Daily cash-up reports
  • Enhanced branch operations by analytically approaching daily responsibilities, and being pro-active in focusing on maintaining relationships with existing and potential clients.
  • Data Capturing on Financial System - stock, credit notes.
  • Gathering reports on a weekly basis for Branch Manager
  • Contacting potential clients to finalise credit applications.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Complied with regulatory guidelines and requirements.

Data Administrator

Platinum Life
12.2012 - 07.2023
  • Coordinated with cross-functional teams to define clear requirements for new database features or modifications, ensuring successful project outcomes.
  • Wrote a manual to implement during training.
  • Optimized database performance by recommending solutions for improvement.
  • Collaborated with IT and Actuarial department to enhance accuracy of the data as well as trouble-shooting future errors.
  • Quality Checking Policy Documents after importing into financial system
  • Liaising and building relationships with different Sales Centres
  • Training New Employees.
  • Handle confidential and sensitive data with discretion, reducing risk of fraud or theft.
  • Planning of office events reserving venues, communicating schedules and coordinating setup.

Customer Liaison Officer

Isabella Garcia International
10.2011 - 11.2012
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Achieving daily targets, liaising with potential and current clients
  • Data Capturing
  • Client Care
  • Customer needs analysis
  • Served as a key point of contact between customers and various internal departments, ensuring seamless collaboration on issue resolution.
  • Supported new hires in their training process by sharing best practices from personal experience.
  • Managed high-stress situations calmly and effectively, resulting in positive outcomes for both the company and the client.

Store Manager

Jenni Button
11.2009 - 08.2011
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Training and supervising of team to deliver sales targets.
  • Merchandising displays.
  • Forecasting sales performance to efficiently order stock.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Generated repeat business through exceptional customer service. Store won Champions League beating 55 other stores in Platinum Group.
  • Facilitate positive purchasing decisions by sharing product knowledge and making personal recommendations.
  • Prepared sales reports and reconcile accounts with strong financial and management skills.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Personal Assistant

HEA Clothing
01.2008 - 08.2008
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

Education

Bachelor of Science - Consumer Science

North-West University
Potchefstroom, South Africa
04.2001 -

Skills

Data Conversion and migration

Accomplishments

Wrote and implemented a new financial system training manual (PlatSoft Software 2018)

Won awards for delivering best Quality Data at Platinum Life

Won 2 awards at Isabella Garcia for best data referral agent

Captain of First Netball Team Primary and High School

Prefect in Primary School

Deputy Head Girl of Culture in High School


Timeline

Branch Administrator

Acdc Dynamics
01.2025 - Current

Data Administrator

Platinum Life
12.2012 - 07.2023

Customer Liaison Officer

Isabella Garcia International
10.2011 - 11.2012

Store Manager

Jenni Button
11.2009 - 08.2011

Personal Assistant

HEA Clothing
01.2008 - 08.2008

Bachelor of Science - Consumer Science

North-West University
04.2001 -

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Mariaan CamaraBranch Administrator