Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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MARIA VAN STADEN THERON

MARIA VAN STADEN THERON

Summary


Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

26
26
years of professional experience
2
2
Languages

Work History

Owner

Rousseau Theron PTY (ltd)
07.2015 - Current
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Security Service Provider (Grade C)

Chicken Centre
04.2013 - 10.2014
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Front End Manager

Checkers
12.2009 - 04.2012
  • Customer Service
  • Cash Office Management
  • Cashiers
  • Repair Work Orders
  • Cigarette Orders
  • Stock Take Event
  • Document & Key Control
  • Cash Office
  • Disciplinary Action
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached employees through day-to-day work and complex problems.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash drawers in 15 checkout stations to verify adequate cash supply.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Worked with security staff and law enforcement on shoplifting and vandalism response.
  • Established strong partnerships with store management team, working closely to plan and execute seasonal promotions that exceeded sales targets.
  • Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.

Stock Controller

Ovipro
04.2007 - 08.2009
  • Receiving of Stock
  • Control of FIFO System
  • Balancing Stock for Month End
  • Planning Delivery Route
  • Obtaining Lab Approval Prior to Consignment Issues
  • Ensuring Lab Rejected Stock to be Isolated and Reworked
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.

Co-Owner

PMJ Bricks
01.2007 - 03.2007
  • Production: Cement Bricks
  • Management: Personnel
  • Marketing
  • Quality
  • Sales
  • Customer Service
  • Delivery
  • Quotations
  • Invoicing
  • Debtors & Creditors
  • Stock Control
  • Raw Material Ordering
  • Forklift Driver
  • 5 Tonne Truck Driver
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Enhanced business operations by implementing efficient management strategies and streamlining processes.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.

Manager - Cement Brick Factory

Goldex 43
05.2005 - 12.2006
  • Sales
  • Stock Orders
  • General Office Administration and Support
  • Banking
  • Recon of Bank Statements
  • Debtors and Creditors
  • Wages
  • Staff Management
  • Creating Marketing Material
  • Stock Control
  • Forklift Driver
  • Truck Driver
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Improved marketing to attract new customers and promote business.
  • Developed and maintained relationships with customers and suppliers through account development.

Assistant Manager

Pizza Man
04.2004 - 05.2005
  • Sales
  • Food Production
  • Stock Control
  • Cash
  • Pre-Production of Food
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Cashier

AFGRI SA
01.1999 - 01.2004
  • Point of Sale - Cash and Account
  • Cash Up
  • Sales
  • Stock Taking
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

NATIONAL SENIOR CERTIFICATE - AFRIKAANS (FIRST LANGUAGE), ENGLISH (SECOND LANGUAGE), TYPING, BIOLOGY, HOME EKONOMICS, BUSSINESS EKONOMICS

HIGH SCHOOL FRANS DU TOIT

DIPLOMA - GENERAL SECRETERIAL N4

TECHNICAL COLLEGE PHALABORWA

Security

Ubuntu Training Centre
Bronkhorstspruit
03-2022

Skills

    Customer relations

    Relationship building

    Client service

    Administrative oversight

    Sales management

    Staff management

    Verbal and written communication

    Cash flow optimization

    Sales oversight

    Decision-making

    Self motivation

    Reliability

    Multitasking

    Adaptability and flexibility

    Interpersonal skills

    Active listening

    Inventory control

Personal Information

  • License: Valid C1
  • Nationality: SOUTH AFRICAN

Timeline

Owner

Rousseau Theron PTY (ltd)
07.2015 - Current

Security Service Provider (Grade C)

Chicken Centre
04.2013 - 10.2014

Front End Manager

Checkers
12.2009 - 04.2012

Stock Controller

Ovipro
04.2007 - 08.2009

Co-Owner

PMJ Bricks
01.2007 - 03.2007

Manager - Cement Brick Factory

Goldex 43
05.2005 - 12.2006

Assistant Manager

Pizza Man
04.2004 - 05.2005

Cashier

AFGRI SA
01.1999 - 01.2004

DIPLOMA - GENERAL SECRETERIAL N4

TECHNICAL COLLEGE PHALABORWA

NATIONAL SENIOR CERTIFICATE - AFRIKAANS (FIRST LANGUAGE), ENGLISH (SECOND LANGUAGE), TYPING, BIOLOGY, HOME EKONOMICS, BUSSINESS EKONOMICS

HIGH SCHOOL FRANS DU TOIT

Security

Ubuntu Training Centre

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MARIA VAN STADEN THERON