Summary
Overview
Work History
Education
Skills
References
Timeline
Maria Mtsweni

Maria Mtsweni

Call Centre Agent, Administrator & Sales And Marketing Assistant.
8242 Rantsoe Crescent Vosloorus

Summary

Passionate professional with a track record of good behaviour, fast learning and working the hardest in every field that is entrusted to me. I am available immediately to continue with my passion and drive to achieve the ultimate goal of success.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work History

Boksburg Administrator

Prospero SA (pty) ltd
Boksburg
08.2022 - 03.2023


  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Collected, validated, and distributed information to employees.
  • Entered and maintained departmental records in company database.

Tele-Sales Agent

Clientele Life
Sandton
09.2020 - 03.2021
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Followed up with customers to solicit further sales.
  • Negotiated pricing and payment terms with customers when possible to close deals.

Sales and Marketing Assistant

Sound Level Media
Benoni
01.2019 - 04.2019
  • Assisted call-in customers with questions and orders.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Conducted basic market research to identify customer needs.
  • Created graphic representations of data and translated complex research into easily readable content for stakeholders.
  • Wrote copy for social media posts, promotional emails and other marketing collateral.

Education

Grade 12 -

Ndendeka High School, Sterkfontein Groblersdal Limpopo
01.2008 - 05.2014
Isindeble English Mathematical Literacy Accounting Business Studies Economics Life Orientation

Short Course - Computer Studies

Siyafunda Community Technology Center, Benoni
01.2015 - 05.2015

N4-N6 - Finance

Ekurhuleni West College, Kathorus
06.2017 - 05.2018

Financial Management Entrepreneurship and Business Management Financial Accounting Communication Cost and Accounting Management Computerized Financial System

  • Continuing education in N4 Accounting and N6 Computerized Financial System

Skills

-Microsoft Office

undefined

References

  • Thebe Pali- 0732070822
  • Sharon Nkuna -0719778729
  • Thandi Mkhonza- 0711433563

Timeline

Boksburg Administrator - Prospero SA (pty) ltd
08.2022 - 03.2023
Tele-Sales Agent - Clientele Life
09.2020 - 03.2021
Sales and Marketing Assistant - Sound Level Media
01.2019 - 04.2019
Ekurhuleni West College - N4-N6, Finance
06.2017 - 05.2018
Siyafunda Community Technology Center - Short Course , Computer Studies
01.2015 - 05.2015
Ndendeka High School - Grade 12,
01.2008 - 05.2014

Similar Profiles

CREATE PROFILE
Maria MtsweniCall Centre Agent, Administrator & Sales And Marketing Assistant.