Maria Mokoena
Restaurant Manager
Alberton
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Hardworking, with training and talents to produce delicious, attractive dishes. I have learned a lot in my time at Mugg & Bean, as well as attended various workshops to further develop my skills.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Manager
Mugg & Bean
01.2024 - 06.2025
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
- Taught employees how to best serve customers and enforced standards to build brand loyalty.
- Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.
- Supervised and mentored junior team members, providing detailed instructions and guidance to maximise team efficiency.
Kitchen Supervisor
Mugg & Bean
09.2016 - 12.2023
- Oversaw proper use of kitchen equipment and scheduled preventative maintenance to keep equipment in optimum working order.
- Maintained cleanliness and neatness of kitchen and storage areas in line with company and industry standards.
- Monitored kitchen operations throughout service, confirming chefs completed orders to high-quality standards.
- Inspected dishes after preparation and plating, verifying chefs produced orders within company standards.
Chef
Mugg & Bean
05.2011 - 07.2016
- Cooked for our restaurant, delivering consistent quality food.
- Catered to all dietary requirements and food intolerances to accommodate guests’ needs.
- Helped improve guest satisfaction scores and ratings by delivering great-tasting food.
Education
Grade 11 -
Legkulo High School
01.1995 - 12.1995
Skills
- Kitchen Management
- Teamwork and communication skills Able to train and develop others
- Dish Portioning
- Kitchen Equipment Maintenance
- Detail orientated
- Food safety- completed Hygiene and chemical procedure training with HyChem and with SAATCA
Timeline
Manager
Mugg & Bean
01.2024 - 06.2025
Kitchen Supervisor
Mugg & Bean
09.2016 - 12.2023
Chef
Mugg & Bean
05.2011 - 07.2016
Grade 11 -
Legkulo High School
01.1995 - 12.1995
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