Maria Mapheto
Kempton Park
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Therapist
Euphoria Golf Estate
Mookgophong, South Africa
03.2021 - 10.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
Beauty Therapist
Relax Mobile SPA
Kempton Park, South Africa
09.2020 - 02.2021
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Followed up with customers to increase satisfaction with purchases and services.
- Demonstrated thorough knowledge of all salon products and services.
Room Attendant
Entabeni Safari Conservancy
Sterkrevier Haakdoring Road
12.2016 - 10.2019
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replenished guest room water glasses, toiletries, and paper products.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Checked appliances in guest rooms to determine good working order.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
No Degree - Beauty
Bold And Beautiful School of Beauty
Kempton Park, South Africa11-2019
Matric Certicate
Mankoeng Secondary School
Polokwane12-2005
Skills
Teamwork and collaboration
Adaptability and flexibility
Time management
Problem solving
Negotiation
Attention to details
Communications
Certification
- Beauty Therapy Certificate [Bold and Beautiful School of Beauty]
- National Senior Certificate [Mankoeng Secondary School]
- Housekeeping Certificate [ Legend Hospitality Group]
Timeline
Beauty Therapist
Euphoria Golf Estate
03.2021 - 10.2022
Beauty Therapist
Relax Mobile SPA
09.2020 - 02.2021
Room Attendant
Entabeni Safari Conservancy
12.2016 - 10.2019
No Degree - Beauty
Bold And Beautiful School of Beauty
Matric Certicate
Mankoeng Secondary School