Maria Malele Madisa

• Facilitated access to funding for emerging and existing contractors, driving sustainable growth within the mining sector.
• Guide contractors through the application process for loans, grants, and supplier development funding.
• Help compile and submit required documentation such as:
• Business plans
  Financial statements
  Tax clearance certificates
  Company registration documents
  Cash flow projections
  Mining compliance documents
• Provide business development advice to contractors on improving profitability, operational efficiency, and sustainability.

• Monitor and control stock levels to ensure accurate inventory management.
• Assist with daily, weekly, and month-end stock counts and reconciliations.
• Capture and verify invoices, transfers, requisitions, and stock movements.
• Investigate stock variances, shortages, overages, and wastage.
• Prepare food and beverage cost reports and analyze cost percentages.
• Monitor theoretical vs actual stock consumption and report discrepancies.
• Ensure all receiving procedures are followed correctly and accurately.
• Check pricing, costing, and menu item calculations for accuracy.
• Assist in controlling OE (Operating Equipment), linen, and beverage stock losses.
• Maintain proper filing and record keeping of all stock and cost documents.
• Conduct spot checks in storerooms, receiving areas, bars, kitchens, and outlets.

• Processing customer orders, quotations, and invoices accurately.
• Assisting the sales team with preparing reports, presentations, and sales documents.
• Responding to customer enquiries via phone, email, or in person.
• Resolving customer complaints and escalating issues where necessary.
• Providing product or service information to customers.

Assisted maintenance department by coordinating administrative tasks.

• Facilitated communication among team members to ensure clarity.
• Maintained accurate records for efficient departmental operations.
• Scheduling and coordinating maintenance activities, repairs, and service appointments.
• Creating and updating maintenance work orders.
• Monitoring maintenance requests and ensuring timely completion.
• Ordering and tracking maintenance supplies, tools, and spare parts

• Monitored stock levels to support efficient operations.
  Assisted in managing inventory to reduce losses.
  Controlled costs through regular reviews of stock data.:
• Monitoring and controlling stock levels
• Preparing stock and cost reports for management
• Checking open checks, voids, and discounts for irregularities.
• Calculating food and beverage cost percentages
• Ensuring proper stock rotation and storage procedures (FIFO)
• Identifying areas where costs can be reduced without affecting quality
• Monitoring theoretical vs actual usage and investigating variances.
• Preparing consumption reports and cost analysis.

• Monitor daily employee attendance and timekeeping records.
• Capture, update, and maintain clocking information accurately.
• Investigate and correct missed clockings, attendance discrepancies, and system errors.
• Generate daily, weekly, and monthly attendance reports for management.
• Verify overtime, leave, sick leave, annual leave, and public holiday records.
• Ensure attendance records align with payroll requirements before submission.
• Communicate with department heads regarding absenteeism, late coming, and attendance concerns.
• Maintain employee schedules, shifts, and roster updates on the system.

• Assisted beverage manager in overseeing daily beverage operations across restaurants, bars, and banqueting venues.
• Facilitated customer service and managed operational responsibilities, including stock and cost control.
• Supervised and trained staff while handling administrative duties.
• Supported beverage manager in achieving departmental objectives.
• Acted in place of beverage manager during absences.
• Maintained effective communication with kitchen, stores, receiving, and operations teams.
• Promoted professionalism and high service standards within department.