Maria Magdalena Mphasi
Germiston
Summary
Maria Magdalena Mphasi
Overview
19
19
years of professional experience
Work History
Receptionist
24/7 Security Services (Albany Bakery)
Germiston
01.2022 - 09.2024
- Greeted and assisted incoming clients at reception
- Received, screened and transferred incoming calls to appropriate departments, ensuring timely communication
- All reception duties
- Captured and emailed daily reports to management, providing insights into operational activities
- Compiled and sent daily activity reports to management
- Ensured site coverage by booking all officers using posting sheet, maintaining seamless operations
- Enrolling employees on SACO
- Pulling employees clock histories using SACO system
- Capturing intercompany invoices
- Capturing flour truck details
Debtors administrator/ Receptionist
Expo Guys Cc
01.2019 - 12.2019
- Processed payments using Pastel, ensuring accurate allocation to accounts
- Processing invoices on pastel
- Recon creditors books' Statement
- Creating purchase orders
- Managed switchboard operations, efficiently screening and directing calls to appropriate departments
- Greeted visitors and guided them to the relevant personnel, enhancing client experience
- Filed credit applications in an organised manner
- Ordered stationery supplies for office use
- Reason for leaving contract ended.
Finance and insurance administrator/reporting to 3 business managers
Sandton Auto BMW T/A Hyde park Auto
08.2013 - 05.2018
- Managed financial aspects of transactions, coordinating with sales executives and three managers to ensure accuracy.
- Ensuring deals are paid timorously.
- Processed financial payouts for completed deals.
- Coordinated cheque requisition for clients and banks, verifying debit orders before settlement and addressing bank shortfalls.
- Requesting settlements letters from banks on behalf of clients
- Updating clients on the application status
- Loading client’s application on BMW dealer point, signio as well as Seriti
- Handling customer queries regarding insurances
- Ensuring trade-ins are settled in time.
- Registered Natis documents promptly and ensured correct customer names were applied.
- Requesting original registration documents from banks
- Participating enthusiastically and effectively in daily performance meetings.
- Set realistic targets and strive to achieve them through regular monitoring feedback.
- Reason for leaving: Retrenchment.
Natis administrator/Data Capturer
The Document warehouse (Site BMW Financial Services)
09.2005 - 08.2013
- Booking in new contracts into system
- Booking out all settled accounts
- Requested contracts from warehouse for collection and legal review
- Retrieving all requested contracts from warehouse
- Scanning and indexing all supporting documents
- Tracking and tracing all missing documents
- Requested waybills from Skynet for shipping documentation
- Sending all requested registration documents to dealership as well as client
- Managed inbound and outbound queries from clients and partners to ensure timely resolution
- Follow up outstanding documents with regional managers.
- Requesting duplicate from licence for lost original registration documents.
Education
High School -
Afro Combs College
01-2001
Information Technology -
Wynburg Business College
Skills
- Strong administration skills
- Customer service orientation
- Good communication skills
- Strong attention to detail
- Ability to work under pressure
- Good time management
- Team collaboration
- Self-motivated
- Self-confidence
- Friendly approachable nature
- Active listening
- Responsibility and accountability
- Computer literate
Custom Section
Maria Magdalena, Mphasi, Code 8 (B), Negotiable, Zulu, English, 0624904211, mariamphasi82@gmail.com
References
- Chimwemwe Nyirenda, HR Manager, 24/7 Security, 0114443744
- Lazrene Singh, F&I Manager, BMW Sandton, 0116766600, 0838280361
- Primrose Matora, Account Manager, Expoguys events and exhibitions, 0114333260, 0710436789
- Charmaine De Beer, Operations Manager, The Document Warehouse, 0112980700
- Joubert Adams, Manager, Toyota Hyde Park, 0104466500
Attributes
- Strong attention to details
- Ability to work under pressure
- Responsibility and accountability
- Good communication skills
- Strong administration skills
- Friendly approachable nature
- Customer service orientation
- Able to work independently as well as part of the team
- Computer literate
- Active listening
- Good time management
- Self-motivated
- Self-confidence
Timeline
Receptionist
24/7 Security Services (Albany Bakery)
01.2022 - 09.2024
Debtors administrator/ Receptionist
Expo Guys Cc
01.2019 - 12.2019
Finance and insurance administrator/reporting to 3 business managers
Sandton Auto BMW T/A Hyde park Auto
08.2013 - 05.2018
Natis administrator/Data Capturer
The Document warehouse (Site BMW Financial Services)
09.2005 - 08.2013
High School -
Afro Combs College
Information Technology -
Wynburg Business College