Maria de Fatima Dos Ramos
Port Elizabeth,Lorraine
Work Preference
Summary
Results-oriented manager specializing in stock control and customer service. Expertise in banking procedures and inventory management drives operational efficiency. Builds strong customer relationships while upholding hygiene and safety standards.
Overview
22
22
years of professional experience
Work History
Self Employed
FRESH THE LAUNDRY HUNTERS RETREAT
05.2023 - 03.2026
- Owner – Transferred ownership of retail store to new proprietor
- Villa Maria
- Marketed arts and crafts, thrift items, and laundry services to diverse clientele.
- Adapted work schedule to meet varying customer needs and only work when needed.
Trainee Manager
ECONO FOODS
05.2022 - 06.2022
- Managed cash transactions in cash office
- Maintained accurate cash handling procedures.
- Left position due to health concerns from prolonged exposure to low temperatures.
Shop Assistant
MELODY'S WOOL
Port Elizabeth
06.2021 - 04.2022
- Assisted with various tasks at the workplace.
- Earned an average wage of R1500 per month.
- Assisted customers in selecting yarn and knitting supplies for projects.
- Maintained organized displays of products and ensured shelves were stocked.
- Processed transactions accurately using point-of-sale systems.
Trainee Manager
FREDELIA MEAT Welkom
Welkom
11.2020 - 02.2021
- Coordinated stock control, facilitated front end duties, managed banking transactions, and performed administrative tasks
- Documented monthly salary of R6400
- Completed move from Welkom to Port Elizabeth
Fresh Foods Manager
Checkers Welkom
Welkom
01.2015 - 08.2020
- Assisted customers in Deli, Bakery, Fruit & Veg departments.
- Was the store's Health Representative; had to record fridge temperature, check on chemicals, check on store's hygiene and safety standards required by OHASA; record monthly OHASA meetings.
- Assisted with receiving, conducted stock counts, managed pricing, processed banking, prepared health and hygiene reports, ordered inventory, merchandised products, planned production, and handled opening/closing procedures.
- Resigned to prioritize family time and support children's needs.
- Salary earned: R15 000
Back Admin Manager
SHOPRITE Welkom
Welkom
01.2012 - 01.2015
- Did receiving, Processed insurance claims accurately, Stock Take, Pricing, Performed banking transactions efficiently, Opening/Closing, Stock Takes, assist with front end duties such as till floats and tending to enquiries and returns.
- Salary earned: R14 000
- Managed daily operations of administrative functions at a leading grocery retailer.
- Coordinated schedules and appointments for management and staff across departments.
- Oversaw inventory management and procurement processes for office supplies.
Manager
USAVE
Winburg / Theunissen
01.2009 - 01.2012
- Processed inventory orders, Executed banking duties, Opening/Closing, Stock Control, Performed administrative tasks, Oversaw goods receiving, Conducted stock audits. Also tended to customer's enquiries and returns. Assisted with front end duties.
- Salary: R12 000
- Led daily operations to ensure efficient workflow and customer satisfaction.
- Developed team training programs to enhance employee skills and productivity.
- Managed inventory control processes to optimize stock levels and reduce waste.
Manager
OK GROCER
Winburg
01.2008 - 01.2009
- Managed inventory orders and stock control processes to ensure product availability.
- Reason for Leaving: Spar & Ok Grocer in Winburg belonged to my ex husband. I left when divorce was finalized.
- Salary earned: R10 000
Manager
SPAR
Winburg
01.2004 - 01.2008
- Supported customer service operations through front-end duties and assisted with management tasks, including cashing up and addressing customer enquiries.
- Salary earned: R12 000
- Managed daily operations to ensure efficient workflow and team collaboration.
- Developed training programs to enhance employee skills and performance.
- Oversaw inventory management and ensured stock levels met operational needs.
Education
Diploma -
Intec
WelkomDiploma -
Damelin
WelkomN6 -
Welkom Technical College
WelkomGrade 12 -
Convent of St.Agnes
WelkomCertificate - Educare Comprehensive Certificate
Skills Academy
2024 - Tefl
Tefl
Skills
- Supply chain management
- Inventory management
- Stock control
- Financial analysis
- Health compliance
- Team leadership
- Customer service
- Cash handling
Skills
Interior Design, Draughting, Flower Decorations, Arts and Crafts, Antique Collector, Gardening, Member of Parents Association at Gymnasium School, Participate in Park Runs, Pilates and Yoga, Volunteer at SPCA, Traveling through small historic towns, pet and house sitting. Love animals. Was Co Presenter at Radio Gold (Welkom)
Background
- Basically grew up working in parents store from a early stage.
- I enjoy being in a busy environment.
- Enjoy communicating with customers. I believe in setting and achieving goals
- I believe in Teamwork and work discipline and believe in Keeping staff motivated.
- I was single mother of two boys age 21 & 19 since they were 1 & 3 yrs old.
- I have my own transport and valid driver's licence.
- I had my articles published in the local virtual Bay Talk Magazine.
- I am willing to start at any level, even if it means part time. I am determined to climb up.
- Besides the various company's system, I do know MS Excel and MS Word, PowerPoint, Internet Explorer, Chrome, Adobe.
- I also assisted with costings for the deli and bakery items for the new Super Spar opened in Nov 2020.
- I am also a Sunday School Teacher at Full Gospel Lorraine Church in Port Elizabeth. I love God and children, and am proud to be able to teach and spread the Word of God!
- My general health is good as I do my best in living a healthy lifestyle and staying fit.
- I am not vaccinated; my boys and I are very health conscious and stick to a stringent healthy lifestyle.
Timeline
Self Employed
FRESH THE LAUNDRY HUNTERS RETREAT
05.2023 - 03.2026
Trainee Manager
ECONO FOODS
05.2022 - 06.2022
Shop Assistant
MELODY'S WOOL
06.2021 - 04.2022
Trainee Manager
FREDELIA MEAT Welkom
11.2020 - 02.2021
Fresh Foods Manager
Checkers Welkom
01.2015 - 08.2020
Back Admin Manager
SHOPRITE Welkom
01.2012 - 01.2015
Manager
USAVE
01.2009 - 01.2012
Manager
OK GROCER
01.2008 - 01.2009
Manager
SPAR
01.2004 - 01.2008
Diploma -
Intec
Diploma -
Damelin
N6 -
Welkom Technical College
Grade 12 -
Convent of St.Agnes
Certificate - Educare Comprehensive Certificate
Skills Academy
2024 - Tefl
Tefl