MARI-LU LOUBSER
Real Estate Agent
Cape Town
Summary
Highly motivated and detail-oriented professional with a passion for delivering exceptional service. Whether assisting senior stylists in the beauty industry or managing bookings with precision in the hospitality sector, I strive to provide outstanding customer experiences. I bring excellent communication skills to every role, ensuring effective client interaction. Adaptable and motivated, I'm confident in my ability to contribute positively to any team. I am excited to leverage my experience and skills to contribute to new challenges and opportunities. Personable Real Estate Intern familiar with internal operations of top-producing team. Coordinates document delivery and observes general office duties to keep transactions and marketing running smoothly. Attentive worker dedicated to building expertise to deliver value to clients.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Real Estate Intern
Pam Golding Properties
Brackenfell
07.2024 - Current
- Reported to agents and supervisors regarding statutory and contract requirements to inform time-sensitive decisions.
- Worked cooperatively with third-party vendors to procure services necessary for real estate contract execution, cultivating positive relationships with vendors delivering quality services.
- Managed social media platforms to engage prospects and promote available properties effectively.
- Improved team productivity by streamlining communication channels between agents and support staff.
- Developed marketing materials to attract potential tenants, increasing property visibility.
- Collaborated with team members to develop innovative marketing strategies for maximizing property exposure.
- Stored client information securely within well-organized, password-protected electronic file system.
- Contributed to a positive work environment through punctuality, professionalism, and enthusiasm in learning new skills.
- Maintained accurate records of all transactions, keeping clients well-informed throughout the process.
- Created and organized digital copies of paper contracts and agreements, organizing and securing files according to company policy.
- Performed administrative tasks such as drafting contracts, updating client databases, and filing paperwork efficiently.
- Communicated with team members regarding closings, document delivery deadlines and contract amendments to facilitate proactive contract fulfillment.
- Built strong relationships with clients by providing exceptional customer service during their home-buying journey.
- Organized open houses for attracting potential buyers and enhancing property visibility in the market.
- Enhanced property value by conducting thorough market research and analysis.
- Generated leads through cold calling and networking events, expanding the clientele base consistently.
- Assisted clients in finding suitable properties by arranging and conducting property tours.
- Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
- Gained valuable insights into local real estate trends by attending industry seminars and conferences regularly.
- Supported senior agents in closing deals, resulting in more efficient transactions.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Evaluated properties for potential salability and pricing.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Bought, renovated and flipped houses using real estate and construction knowledge.
Receptionist Administrator
Pam Golding Properties
Brackenfell
03.2024 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Assisted in the planning and execution of company events for improved employee morale and client relations.
Salesperson
Luxury Perfume Brands
Brackenfell
10.2023 - 07.2024
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
Salesperson
Herbalife
Cape Town
06.2021 - 02.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
- Coached new hires on sales techniques, contributing to their development as successful team members.
Network Marketing
Various organisations
National
3 2022 - 11.2023
- Conducted person-to-person sales, demonstrating persuasive communication skills
- Created engaging content to promote products
- Managed orders and diligently followed up with customers
- Developed strong personal brand for increased credibility and trust with potential clients, utilizing online platforms and face-to-face interactions.
- Expanded market reach by researching new target demographics and developing targeted marketing campaigns to attract prospective clients from diverse backgrounds.
Assistant Managerial Role
Mountain View Lodge
Springbok
12.2022 - 02.2023
- Managed lodge bookings and provided exceptional client service
- Oversaw lockup procedures and handled electronic funds transfers (EFTs)
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Apprenticeship
Fabiano Hairdressing
Somerset West
06.2022 - 09.2022
- Managed FIT bookings for individuals and small groups, including hotel reservations, transport, meals, and guide services
- Handled key accounts and VIP bookings with precision
- Prepared quotations, managed reservations, and issued documentation
- Conducted resort visits to assess accommodation quality and suitability
- Developed and maintained strong client relationships
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in workshops and presentations related to projects to gain knowledge.
Apprenticeship
C&C Blonde Specialist
Durbanville
03.2022 - 04.2022
- Assisted senior stylists in salon operations
- Conducted cleaning and maintenance to ensure a pristine salon environment
- Performed small hair and beauty services under supervision
- Prepared and served beverages to clients
- Administered shampoo and conditioning treatments
- Provided excellent customer service to enhance the client experience
Education
High School Diploma -
Strand High
Strand 01.2017 - 1 2021
Level 3 Diploma Hairdressing - Hairdressing
Stellenbosch Hair Academy
Stellenbosch 01.2022 - 12.2022
NQF4 - Real Estate Agent
Isikolo School Learning
Durbanville, South Africa 05.2024 - 01.2025
Skills
Bilingual: English & Afrikaans
Computer literate
Excellent communication skills
Interpersonal & relationship management skills
Excellent customer service
Highly organised
Self-motivated and driven
Attention to detail
Problem solving skills
Time management
Property valuation
Real estate transactions
Market analysis
Real estate law
References
Available on request.
Certification
Matric
cooking
I have a deep passion for cooking, which allows me to be both creative and disciplined.
The discipline comes from eating 99% healthy and organic food and the creative side comes out from planning new recipes and meals for the week. I enjoy exploring different cuisines and experimenting with new recipes. Cooking challenges me to be organized and efficient, as I plan meals, manage ingredients, and ensure that everything is prepared for the new week.
Timeline
Real Estate Intern
Pam Golding Properties
07.2024 - Current
NQF4 - Real Estate Agent
Isikolo School Learning
05.2024 - 01.2025
Receptionist Administrator
Pam Golding Properties
03.2024 - Current
Salesperson
Luxury Perfume Brands
10.2023 - 07.2024
Level 3 diploma
12-2022
Assistant Managerial Role
Mountain View Lodge
12.2022 - 02.2023
Apprenticeship
Fabiano Hairdressing
06.2022 - 09.2022
Apprenticeship
C&C Blonde Specialist
03.2022 - 04.2022
Level 3 Diploma Hairdressing - Hairdressing
Stellenbosch Hair Academy
01.2022 - 12.2022
Matric
12-2021
Salesperson
Herbalife
06.2021 - 02.2024
High School Diploma -
Strand High
01.2017 - 1 2021
Network Marketing
Various organisations
3 2022 - 11.2023
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