Horse riding
MARI-LOUISE (Mel) GROOT
OPERATIONS MANAGER
Randburg
Summary
Experienced Medical Field Manager with a strong track record in team collaboration and organizational skills. Expertise in developing and executing protocols that streamline processes and improve training outcomes. Dedicated to contributing to an organization that values efficiency and a passion for patient care.
Overview
19
19
years of professional experience
6
6
Certifications
Work History
Ophthalmic Assistant and Operations Manager Frontline
Visiomed Eye Laser Centre
01.2016 - Current
- DR DJ KRITZINGER and DR G FERNANDES Ophthalmic Assistant and Operations Manager Frontline @ Visiomed Eye Laser Centre
- Assisted in patient preparation for examinations and surgeries, ensuring comfort and understanding of procedures.
- Conducted preliminary tests, preparation of in room procedures, sterilisation protocols.
- Managed patient records and scheduling, optimizing workflow and enhancing patient experience.
- Educated patients on pre- and post-operative care, promoting adherence to treatment plans.
- Collaborated with ophthalmologists to streamline processes and improve patient outcomes.
Practice Manager
Bryanston Optometrist
01.2012 - 01.2016
- 2012-2016 Practice Manager Bryanston Optometrist
Practice and Operations Manager
Specsavers and Execuspecs Cresta
01.2007 - 01.2012
- 2007-2012 Practice and Operations Manager Specsavers and Execuspecs Cresta
Education
Diploma - Ophthalmic Assistant
Certificate - AI in Healthcare
Coursera
OnlineDiploma - Ethics
01.2019
BA - Psychology
University of Northwest
01.2004
Grade 12 - undefined
Potchefstroom Hoër Volk Skool
01.1998
Skills
Procedural compliance
Certification
Shortcourse Certificate in Recruitment and placements
References
- Gareth, Fernandes, Ophthalmologist, 082 824 0263
- Corle, Harris, Optometrist, 083 390 4972
- Louise, van der Schyff, Visiomed Liaison Officer, 073 250 4461
- Louis, van Zyl, 083 592 8562
SELF IMPROVEMENT
- 2019
- 2018
- 2017
- 2013-2015
Interests
Reading
Timeline
Ophthalmic Assistant and Operations Manager Frontline
Visiomed Eye Laser Centre
01.2016 - Current
Practice Manager
Bryanston Optometrist
01.2012 - 01.2016
Practice and Operations Manager
Specsavers and Execuspecs Cresta
01.2007 - 01.2012
Diploma - Ophthalmic Assistant
Diploma - Ethics
BA - Psychology
University of Northwest
Grade 12 - undefined
Potchefstroom Hoër Volk Skool
Certificate - AI in Healthcare
Coursera