Margaret Mashambanhaka

• Documented current production methods to identify points of limitation to target for quantification through testing procedures.
• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
• Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
• Worked closely with different departments to develop innovative solutions to functionality issues.
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.
• Met with quality assurance, developers and project managers to assess scope and sequence of project.
• Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
• Create BDD test scenarios
• Completed in-depth usability testing on Windows, Android and iOS mobile devices.
• Optimized test cases to maximize success of manual software testing.
• Checked configuration files and logs to uncover root causes of problems.
• Collaborated with product owners to stay current on intended functionality.
• Participated in available trainings to improve software knowledge.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Documented testing procedures for developers and future testing use.
• Advised developers on problems with databases, performance and other issues.
• Participate in BDD and PI Planning sessions
• Work closely with major banks while testing recharge via bank journeys
• Directed teams completing regression tests to support successful product development stages.
• Fixed identified issues to improve workflows.

• Consulted manuals and process documents to investigate malfunctions.
• Participated in departmental meetings to establish short- and long-term strategy.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Completed pre-implementation testing for new system modifications to assess potential impacts.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
• Evaluated function, performance and design compliance of every product against design standards and customer needs.
• Kept scripts and test cases updated with current requirements.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Gained strong leadership skills by managing projects from start to finish.
• Cultivated interpersonal skills by building positive relationships with others.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Testing Foreign exchange systems

• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Documented current production methods to identify points of limitation to target for quantification through testing procedures.
• Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
• Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.
• Understand the Business Requirement and Functional Specifications
• E-commerce payment Gateway testing. Key Cloak identity and Access management. Sassa/FNB ewallet payment API Testing. FNB Eswatini Bank Deposit Notification Testing.
• Online Payments / Transactions updates. Fund and portfolio Switch Testing.
• Liaising with clients and stakeholder for BRS and environment readiness.
• Designing Test Cases and Test Scenarios
• Preparing Test Report in Excel.
• Working closely with stakeholders Project Managers, Developers and Product Owners
  

• Take part in requirement review with the development team, client and business analyst
• Create, Execute, and Maintain Test Cases in AlM.
• Link Test Cases from test plan to test lab.
• Update Regression test pack and execute test cases.
• Test and Verify Self Service Access on Different mobile devices (iOS, Androids, Windows mobile)
• Test Telkom Certificate verification on BYOD mobile devices
• Test Access `Telkom VPN group for registered and unregistered devices
• Test Register WIFI Access for employees and quest portal into the network
• Document User Guide for training new users.
• Help test software to meet functional objectives of the business
• Support Cross-functional team for on-board and off-board testing activities
• Identify and Analyze defects and assign them to responsible parties for resolution
• Track, monitor, and validate defect resolution.
• Identify, Escalate risks and Issues when necessary
• ⦁ Document test results / Test Evidence for audit purposes.
  

⦁ Allocate daily tasks to team members
⦁ System testing and In Country Go-Live support
⦁ Send team Progress Reports to relevant stakeholders.
⦁ Consolidate Team Test Results and send to In-Country GMs
⦁ Reporting on Clarity UAT Users performance and progress
⦁ Assist other team members when they need help
⦁ Document system workaround that can assist the team
⦁ Train new resources in the team.
⦁ Allocate daily tasks to the test analyst in the team.
⦁ Conduct quarterly one-on one performance sessions
⦁ Review CVs and Conduct interviews when required.
⦁ Facilitate team discussions and decision-making meetings (Daily stand ups, Sprint prioritization discussions, Build Go OR No meetings, Country Roll out planning).
⦁ Conduct post Go-live retrospectives with the teams and In Countries GMs.
⦁ Liaise with Account managers for additional test requirements and Configuration documents reviews.
⦁ Executing test cases and record test results.
⦁ Work Closely with the BAs/Process Analyst to analyse BRS.
⦁ Provide trainers with systems support for all Multichoice countries.
⦁ Review Defects from the Testers and in Country users before logging them on the defect management system.
⦁ Conduct In - Country End Users System Test Proceedings
⦁ Manage Test Exit Criteria Documentation.
⦁ Review Peer’s Test Completion Reports
⦁ Integration Testing with SAP Team
⦁ Analyse Business Requirements Specification (BRS) and write test cases for new Builds items.
⦁ Assist Clarity Trainers with Systems issues.
⦁ Conduct Smoke Test, Post new build deployments.
⦁ Prepare Test Data

⦁ Test new build items and retention offers
⦁ Execute Data Migration Testing.
⦁ Extract Data from database for Testing.
⦁ Review Finance Test Scenarios to ensure 100% Test Coverage.
⦁ Conduct Role based management testing.
⦁ Assist Naspers Auditors with Test Coverage reviews and test procedures.
⦁ Allocate Corporate Tester to travel in Countries for testing and system support.
⦁ Data Clean Ups Post Clarity Go-live

⦁ Create test plans based on the business processes.
⦁ Write and updates test cases on HPQC
⦁ Execute tests and document incidents.
⦁ Analyse tests results and escalate issues to relevant resources.
⦁ Monitor SLA for different stake holders
⦁ Execute regression test
⦁ Assist Accenture Testing Team with AACT and Adhoc Report Testing
⦁ Support Security and Role Configuration on Employee Central (SAP SuccessFactors)
⦁ Support Negative and Positive Time on KRONOS/SAP HR
⦁ Identify and highlight quality discrepancies on systems or handsets before implementation.
⦁ Ensure that testing is conducted in accordance with the test criteria
⦁ User Acceptance testing, Functional and Usability testing

⦁ Supporting and embedding the agreed testing strategy for the on-going regression testing for existing live sites using the Global Template
⦁ Supporting the effective setup of the in-country business and IS teams required to facilitate the regression testing of Global Solution change derived from new deployments
⦁ Ensuring that each existing Global Template country has appropriate testing plans, resource plans, scenarios and scripts to undertake regression testing
⦁ Development and maintenance of regression testing policies and procedures
⦁ Supporting the global regression plan (covering all existing Global Template organizations) from outset to success to confirm new functionality is tested and fit for purpose
⦁ Perform Global Regression Scripts Reviews
⦁ Fix SAP HCM Time Management Defects
⦁ Driving the defect management process and working with Development and Deployment teams to ensure that defects are resolved, and code is redeployed for re-test in a timely manner
⦁ Building working relationships with in-country IS and business key users to facilitate the completion of regression activities
⦁ Maintaining an understanding of on-going deployment activity, and identifying alignment of existing Global Template functionality with any new deployment driven functionality
⦁ Developing an understanding of SAP Solution Manager in order to support the regression testing of the Global Template and new demand
⦁ Providing consultancy inputs on the approach and toolset usage for regression testing
⦁ Support risk assessments on proposed changes and identify ways to eliminate or mitigate risks
⦁ Work with Training Development Specialists to update Global Template training materials where functionality is being added or changed and affects end users
⦁ Apply a pragmatic approach to regression testing delivery and be able to articulate and manage associated risks

⦁ Prepare testing breakdown structure
⦁ Performing System Integration Testing.
⦁ SuccessFactors- Employee Central Configuration (Role Based permission, position management and creating objects)
⦁ Involved in Testing SAP Human Capital Management Modules and SuccessFactors
⦁ (ESS, MSS, Reporting, AACT, Security and Roles)
⦁ Modifying and Translating Test Cases to different user’s Languages
⦁ Preparing documentation for UAT for over 70 Countries
⦁ Data Configuration and Data Validation
⦁ Logging and Tracking Defects on HPQC
⦁ Perform UAT QA Reviews for Executed Scripts
⦁ Prepared Training Documents for new Testers in the team
⦁ Facilitate Regression Testing
⦁ Re-test logged defects
⦁ Document issues and solutions as problems are addressed
⦁ Executing Test Cases on HPQC
⦁ Work with the team to analyze and solve complex systems problem as part of the overall SAP HCM process including ESS, MSS, AACT
⦁ Updating / Validating UAT defect log sheet
⦁ Maintain UAT Test Scripts
⦁ Performed Sanity testing for every New Release

• Participated in available trainings to improve software knowledge.
• Reviewed standard product applications to identify part characteristics relevant to real-world applications in preparation for test design.
• Met with quality assurance, developers and project managers to assess scope and sequence of project.
• Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
• Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.
• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Directed teams completing regression tests to support successful product development stages.

• Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
• Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
• Worked with video production team and developed new training content in various distribution channels.
• Led syllabus preparation based on detailed breakdowns of technical concepts.
• Updated training coursework and requirements according to group and technology changes.
• Collaborated with technical manager to identify key areas necessitating training based on software and equipment design.
• Acted as second-tier technical resource for helpdesk and assisted with answering technical questions.
• Cultivated customized curriculum and course content to address organizational technology training mandates.
• Created courseware using online learning management system tool and various graphics and multimedia software programs.
• Developed and implemented successful onboarding program.
• Wrote training manuals for Gauteng Provincial Government employees and HR positions according to strict company guidelines and Human Capital Management protocols.
• Developed job-specific competencies and performance standards.
• Established and maintained quality control standards.
• Worked with vendors to customize courseware to accommodate business needs.
• Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
• Built and maintained professional relationships with vendors and suppliers.
• Used RWD u Perform tool to design training for Gauteng Provincial government employees and increase company retention and productivity rates 95%.
• ⦁ Preparation of Solution Blueprint for Personnel Administration
  ⦁ Assessment and validation of current application capabilities
  ⦁ Assessing process gaps (Position Paper documentation)
  ⦁ RICEFW Inventory
  ⦁ Definition of high level and application requirements for Requirements Traceability Matrix (RTM)
  ⦁ Preparation and facilitation of design workshops
  ⦁ Design Detailed Business Processes using Microsoft Visio
  ⦁ Compilation of Detailed Business Process Documents
  ⦁ Compilation of Detailed Functional Specifications (DFS)
  ⦁ Compilation of Functional Interface Specifications
  ⦁ Configuring the Personnel Administration Sub-module including the Enterprise Structure and Personnel Structures for 9 Government Departments.
  ⦁ Configuring Personnel Actions.
  ⦁ Writing test scenarios and test cases
  ⦁ Testing of PA developments.
  ⦁ Testing PA ESS functionality.
  ⦁ Preparation of test scripts.
  ⦁ Integration testing.
  ⦁ Preparation of training material using RWD u Perform tool.
  ⦁ Creation of LSMW programs for Organizational Structure upload for Organizational Management.