Open To Work
Mareloe Roos
Receptionist/Admin
Moreleta Park,GP
Work Preference
Summary
I consider myself an open and honest individual who values transparency and strives for fairness in all my endeavors. I am detail-oriented, dedicated, proactive, hardworking and consistently demonstrating the skills necessary for growth and improvement in every task I undertake.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Receptionist/Admin
Ver-Tex Solutions Pty Ltd
10.2024 - 01.2025
- Answer and route incoming calls to the call center or relevant departments.
- Ensure the reception area is consistently clean and organized.
- Accept and sign for deliveries and parcels.
- Coordinated courier services to ensure timely deliveries.
- Process invoices and maintain inventory of stationery supplies.
- Oversee the sign-in process for visitors to associated departments.
- Assisted in planning events and preparing welcome packs to enhance guest experience.
- Organize the filing of Debt Council Certificates (DCC) and other essential documentation.
- Support the first aider by maintaining the first aid box and ensuring the first aid kit is fully stocked.
- Greeted visitors professionally and maintained secure, organized front desk operations.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Personal Assistant
U Covered Insurance Solutions
04.2021 - 07.2024
- Completed errands, which included grocery shopping and picking up dry cleaning.
- Documented and distributed the minutes from the weekly meeting.
- Organized both personal and professional calendars, incorporating reminders and updates for forthcoming meetings and events.
- Sorted and distributed business mail for the manager.
- Managed emails and composed business correspondence on behalf of the manager.
- Coordinated travel arrangements for both the boss and manager, including hotel bookings, transportation, and restaurant reservations.
- Scanned and photocopied various documents.
- Scheduled and organized meetings, conferences, and client appointments for the manager.
Casual Sales Assistant (Temp Position)
JVL Parkview Shopping Centre
11.2021 - 03.2022
- Sold gym merchandise and apparel.
- Processed cash and card payments, ensuring accurate transactions.
- Maintained adequate inventory levels and organized stock in both shelves and storerooms.
- Provided customers with helpful, friendly, and attentive service regarding health supplements.
- Executed closing duties, including cleaning windows and floors, securing the premises, and balancing cash registers.
- Promoted sales and special offers to enhance customer engagement.
- Explained the benefits and value of products to customers.
- Demonstrated product features to drive sales effectively.
- Upheld excellent visual merchandising standards by routinely cleaning and organizing window and point-of-sale (POS) displays.
- Ensured shelves remained neat, clean, and organized through effective visual merchandising.
Homemaker & Mother
01.2012 - 12.2020
- I took a career break to serve as a full-time household manager and mother. I am now fully prepared and enthusiastic about reentering the workforce.
- During this period, I successfully monetized my crafting skills by selling clothing, jewelry, and body care products.
- Duties Included:
- Executing household errands
- Managing childcare responsibilities
- Maintaining a budget
- Overseeing household operations
- Delegation and scheduling of tasks and assignments
- Problem-solving abilities and creativity
- Effective time management skills
- Negotiation and people management capabilities
- Communication and influencing proficiencies
- Strategic planning and time management skills
Booking Clerk (Temp Position)
Mccarthy Volkswagen
01.2011 - 03.2012
- Oversaw service bookings for service advisors, ensuring efficient scheduling.
- Actively engaged with customers to thoroughly comprehend their service requirements for their vehicles.
- Generated job cards for service advisors detailing the specific services needed for each vehicle.
Audio Typist (Temp Position)
Maree & Bernard Attorneys
06.2011 - 09.2011
- Organized and filed documents while updating and merging data as necessary.
- Composed documents, proofreading and editing the final copies to ensure accuracy.
- Scanned, printed, and distributed documents to facilitate general office administration.
- Attentively listened to audio recordings to achieve precise typing results.
- Updated customer paperwork with current information to maintain accurate and reliable contact records.
Booking Clerk
Grand Central Motors
12.2009 - 12.2010
- Responded to customer inquiries and escalated critical issues to a supervisor.
- Coordinated bookings for service advisors.
- Engaged in active listening to fully comprehend customers' service requests regarding their vehicles.
- Printed job cards for service advisors related to vehicle services.
- Managed a high volume of credit and cash transactions.
- Processed payments through cash, cheque, or card to complete transactions.
- Conducted daily record updates to ensure accurate tracking of service bookings, cash reconciliation, and payment totals.
- Calculated and provided precise change to customers following transactions.
Front Of House Staff (Holiday Work)
Ekwalita - Take Away Restaurant
07.2009 - 11.2009
- Ensured the Front of House (FOH) area remained presentable and clean.
- Stayed informed on new menu developments and changes.
- Maintained safe hygiene practices and food handling standards to ensure full compliance.
- Managed incoming calls daily, addressing orders, general inquiries, and complaints.
- Operated the POS register to input orders and process customer payments.
- Documented customer orders, calculated bills, and processed payments efficiently.
- Provided friendly and prompt service to manage high-volume food and drink orders during peak times, effectively communicating customer requests to the kitchen staff.
Promotional Model (Part Time)
RGM Promotions
01.2009 - 06.2009
- Collaborate on assignments for consumer-driven brands.
- Actively promote a brand, product, or service through various channels, including promotional events, exhibitions, music videos, photoshoots, retail store launches, and openings of clubs and restaurants.
- Memorize and execute lines and routines for music videos.
Education
High School Diploma -
Highschool Hoopstad
Free StateDiploma - Web and Graphic Design
CTU
Bloemfontein, Free StateSkills
Core Competencies:
Data entry
Reliability in commitments
Trustworthiness and reliability
Adaptability and improvement
Innovative and creative thinker
Technical accuracy and detail
Technical Skills:
Proficient in Microsoft Office Suite:
Interests
I am a creative individual with a profound passion for a diverse array of artistic pursuits, including arts and crafts, music, dance, baking, drawing, fashion, and beauty
Personal Information
- Nationality: South African (Caucasian)
- Driving License: Code 08, with personal vehicle
Timeline
Receptionist/Admin
Ver-Tex Solutions Pty Ltd
10.2024 - 01.2025
Casual Sales Assistant (Temp Position)
JVL Parkview Shopping Centre
11.2021 - 03.2022
Personal Assistant
U Covered Insurance Solutions
04.2021 - 07.2024
Homemaker & Mother
01.2012 - 12.2020
Audio Typist (Temp Position)
Maree & Bernard Attorneys
06.2011 - 09.2011
Booking Clerk (Temp Position)
Mccarthy Volkswagen
01.2011 - 03.2012
Booking Clerk
Grand Central Motors
12.2009 - 12.2010
Front Of House Staff (Holiday Work)
Ekwalita - Take Away Restaurant
07.2009 - 11.2009
Promotional Model (Part Time)
RGM Promotions
01.2009 - 06.2009
Diploma - Web and Graphic Design
CTU
High School Diploma -
Highschool Hoopstad