Marelise Dippenaar
Previous Admin Consultant, Now Unemployed
Cape Town
Summary
With an extensive 31 years background in the Financial Industry I am currently seeking a remote position as an Administrative Consultant with an established company. I am friendly, hardworking, loyal and dedicated. I have strong people skills and always strive to deliver friendly and focused customer service. I am familiar with AWD Workflow, MS Word, Excel, Power Point and internet applications, able to learn programs. I am detail-orientated, accurate and dependable with an uncompromising work ethic.
Overview
33
33
years of professional experience
Work History
Senior Admin Consultant
Sanlam Collective Investments
04.1992 - 08.2023
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Administrative tasks
- Data Capturing
- Indexing
- Problem solving
- Dealing with inbound and outbound email correspondence
- Dealing with queries via phone and email
Typist
CGV Attorneys
01.1991 - 01.1992
- Typed legal briefs, reports and court petitions using correct legal format and design guidelines for documents.
- Designed documents, brochures and contract bids in Adobe InDesign.
- Prepared statistical reports with relevant company data and statistics.
- Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Completed complex typing assignments on time demonstrating adaptability in various subject matters.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Delivered accurate correspondence to clients, helping maintain strong business relationships.
Education
No Degree - Legal Secretarial
Northling College
Cape Town 04.2001 -
High School Diploma -
Stellenberg High School
Cape Town 04.2001 -
Skills
Assessments
Delivery Assurance
Client Relationships
Problem-solving aptitude
Disaster Recovery Planning
Time management abilities
Attention to detail
Business Writing
Testing of systems
Multi skilled
Team Player
Perform good under pressure
Fica and Fais training
Organising and planning
Timeline
No Degree - Legal Secretarial
Northling College
04.2001 -
High School Diploma -
Stellenberg High School
04.2001 -
Senior Admin Consultant
Sanlam Collective Investments
04.1992 - 08.2023
Typist
CGV Attorneys
01.1991 - 01.1992