Mareletja Margerat Monyeserala
Sales Assistant
Randburg
Summary
Dynamic Sales Assistant at PepHome with a proven track record in enhancing customer satisfaction and driving sales through exceptional service and product knowledge. Skilled in effective communication and stock management, I excel at building relationships and resolving issues, contributing to a positive shopping experience and increased customer loyalty.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Sales Assistant
PepHome
10.2020 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Safety In Society - Safety In Society
Rostec Technical FET College
Johannesburg 02.2017 - 12.2019
Contact Centre & Business Process - Southampton City College
Southampton City College (PTY) Ltd
Johannesburg 07.2020 - 07.2025
Occupational Health And Safety -
IQ College
Pretoria 01.2025 - Current
Skills
Regulatory compliance
Risk assessment
Incident investigation
Safety training
Customer service
Effective communication
Team collaboration
Problem solving
Cash handling
Stock management
Timeline
Occupational Health And Safety -
IQ College
01.2025 - Current
Sales Assistant
PepHome
10.2020 - Current
Contact Centre & Business Process - Southampton City College
Southampton City College (PTY) Ltd
07.2020 - 07.2025
Safety In Society - Safety In Society
Rostec Technical FET College
02.2017 - 12.2019