Mareatile Setsomi

i have worked as team member back office where i learned maintaining customer profiles and verifying all that has been in a customer profile and later on i worked as a team member mandates where i dealt with quality Assurance upon new accounts being opened in various bank branches. Also making making sure that our existing to bank accounts are all compliant according to the bank s process

• Ensured that given monthly targets are all met
• Submitted timely reports which provided critical updates on our store taking variations
• opening and closing of the store
• ensuring that stock loss numbers are not increasing
• attending to customer queries and making sure that all are resolved

• Carried out day-to-day duties accurately and efficiently setting up tables
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
• learned a lot about customer service and also learning how to deal with most difficult customers
• Demonstrated respect, friendliness and willingness to help wherever needed.
• teamwork. this too helped me understand better how to work with others and working under pressure too