Marchell Fritz
General Mananger
Potchefstroom,NW
Summary
Serviced-focused General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utlization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Enthusiastic leader with 3 years of experience planning, leading and improving business functions. Strategic in developing policies, managing Filling Station, Hardware, Convenient and Bottle Store. Focused on motivating staff and working with diverse personality types by adapting to their culture and clearly communicating to drive improvements.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
General Manager
Boskop Mall
Potchefstroom, North-West
02.2017 - Current
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maximized efficiency by coaching and mentoring 15 personnel on principles, industry practices, company procedures and Odyssey system.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Increased monthly staff retention rate by 20% after implementing new training programs.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 30% more or less.
- Directed successful turnaround, eliminating over R500 000 in debt within 1 year.
- Identified and capitalized on community business opportunities with effective networking.
Education
Certificates And National Diplomas - Generic Management, Business Management And Accounting
CTU
Potchefstroom 06.2018 - Current
Skills
Client account management
undefinedAccomplishments
- Marketing
Implemented marketing strategies which resulted in 20% growth of customer base. - Supervision
Supervised sales team to monitor sales activity and goal achievement. - Supervised team of 15 staff members.
- Increased sales 30% over 1 year.
Interests
Serve at Unite180 church
Stock Markets
Additional Information
Personal vision
I am a clear communicator, a natural leader, strong willed and determined, I enjoy inspiring, empowering, encouraging, serving and tutoring others, I strive to achieve the highest standard and everything I do I’m faithful in.
Career visionI dream of running and managing businesses and with much growth through it I would like to be an owner of a brand and chain of products nationwide.
I will be a great asset to the company by applying my skills and abilities to every task handed to me and running the business as my own.
Timeline
Certificates And National Diplomas - Generic Management, Business Management And Accounting
CTU
06.2018 - Current
General Manager
Boskop Mall
02.2017 - Current
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