- Arts and craft
- jogging
- reading
Marche' Carla Luz
Ceres
Summary
Bilingual and self-motivated professional with strong work ethic and ability to excel both independently and collaboratively. Committed to delivering high-quality results and contributing to the success of a growing organisation. Focused on leveraging skills and potential to achieve career goals and drive success.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Cashier
SPAR
Goodwood [Cape Town], South Africa
11.2023 - 06.2025
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Used POS machines to scan items and process transactions.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Consulted with customers to help with purchasing decisions.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Packed purchased items properly to prevent damage to delicate products.
- Packed purchased items properly to prevent damage to delicate products.
Shop Assistant
PNA Stationary N1 City Mall
Goodwood, South Africa
02.2021 - 11.2023
- Assisted customers in locating products, offering recommendations based on specific needs.
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Operated register to process payments via cheque, cash and cards.
- Kept shelves neat, clean and organised through visual merchandising.
- Replenished items and organised displays to keep stock looking professional.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Performed opening and closing duties, including cashing up and securing the premises.
Deon Dennis Plumbingcc
Deon Dennis
Cape Town Plattekloof,Parow, South Africa
03.2018 - 10.2020
- Handled confidential information with discretion, maintaining trust and integrity within the office.
- Oversaw staff timesheets, mileage forms, expenses for office records.
- Maintained filing systems both electronically and on paper, ensuring easy access to important documents.
- Handled both incoming and outgoing mail for the business to maintain smooth-running external communications.
- Answered telephone calls to offer information, direct callers and take messages.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Scanned new documentation into system and classified data using standard codes.
- Coordinated access to office facilities, ensuring availability of resources and supplies for all staff.
- Handled photocopying documents, updating files and faxing communications for staff.
Cashier/Receptionist
Brights Hardware
Plattekloof,Parow Cape Town, South Africa
09.2016 - 03.2018
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Calculated and provided accurate change to customers after transactions.
- Maintained clean, tidy and organised checkout areas.
- Completed daily records updates to track sales and accurate payment totals.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Cash office Clerk
Cherckers Hyper N1 City Mall
Goodwood [Cape Town], South Africa
02.2013 - 08.2016
- Balanced cash drawers and safes at shift end, highlighting discrepancies and resolving differences.
- Managed petty cash fund, distributing cash for approved expenses and maintaining detailed records.
- Counted takings with meticulous speed and precision, verifying amounts ahead of cash banking.
- Monitored cash levels, ordering currency and coins to ensure operational continuity.
- Provided money needed by senior staff to make transactions on behalf of the company.
- Responded to customer enquiries regarding payments and refunds, offering prompt resolutions.
- Carried out daily cash office float reconciliation processes, maintaining financial efficiency.
- Banked daily takings efficiently, completing account books accurately for clear financial records.
- Supplied till points with floats and takings bags before store opening to facilitate uninterrupted service. with necessary floats and takings bags ahead of store opening to avoid service delays during work hours.
- Trained new staff in cash handling procedures and customer service excellence.
- Followed appropriate company policies regarding customer of staff theft.
- Organised change for tills, documenting details in change order book for accurate financial tracking., recording information in change order book for future reference.
- Compiled financial reports, detailing daily, weekly, and monthly transactions for management insights.
Shop Assistant
Ackermans Ceres
Ceres, South Africa
07.2011 - 07.2012
- Assisted customers in locating products, offering recommendations based on specific needs.
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Operated the register to process payments via cheque, cash and cards.
- Kept shelves neat, clean and organised through visual merchandising.
- Replenished items and organised displays to keep stock looking professional.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Coordinated with team members to maintain a tidy and safe shopping environment.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Performed opening and closing duties, including cashing up and securing the premises.
Education
Master of Business in the Streets -
Interweave Solutions
USA Online Course01-2022
Certificate of Higher Education - Grade 12
Skurweberg Secondary School
Op Die Berg South Africa01-2009
Skills
- Efficient time management
- Positive attitude
- Cash handling
- Verbal communication
- Active listening
Certification
- [National Senior Certification] certified
- [Master of Business in the Streets] certified
Interests
Timeline
Cashier
SPAR
11.2023 - 06.2025
Shop Assistant
PNA Stationary N1 City Mall
02.2021 - 11.2023
Deon Dennis Plumbingcc
Deon Dennis
03.2018 - 10.2020
Cashier/Receptionist
Brights Hardware
09.2016 - 03.2018
Cash office Clerk
Cherckers Hyper N1 City Mall
02.2013 - 08.2016
Shop Assistant
Ackermans Ceres
07.2011 - 07.2012
Master of Business in the Streets -
Interweave Solutions
Certificate of Higher Education - Grade 12
Skurweberg Secondary School