Summary
Skills
Work History
Education
References
Overview
BusinessAnalyst
Marcelino Julius

Marcelino Julius

Summary

My curriculum vitae reflects the development of skills such as management, communication, interpersonal and presentation throughout my professional experience while accomplished consistent success in meeting sales objectives and maintaining top rankings throughout 10 years of experience in FMCG retail.

Skills

  • Customer liaison
  • Closing Techniques
  • B2B Sales
  • Time Management
  • Prospecting skills
  • Leads Prospecting
  • Records Management
  • Business Development
  • Upselling and Cross Selling
  • Territory Growth
  • Staff Training
  • Report Preparation
  • Spreadsheet Creation
  • Presentation Preparation
  • Workflow Optimization
  • Database Management

Work History

Sales Consultant

Virgin Active
Paarl
04.2022 - 08.2022
  • Enhanced customer experience by offering detailed information on credit terms, products, prices, and benefits.
  • Provided management with daily reports on sales activities.
  • Collaborated with community organizations for the provision of resources to clients in need.
  • Increased sales opportunities by actively seeking out potential customers and achieving growth and meeting or exceeding sales target.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Transfer written and scanned documents into appropriate databases for storage purposes.
  • Strengthened customer relationships by successfully partnering with and comprehending their needs.
  • Streamline payment collection process for new signed up members through card machine and eft payments.
  • Ensured the accuracy and completeness of client private data through regular maintenance and updates.
  • Contributed to team effort by achieving desired outcomes and meeting requirements.
  • Executed all necessary administrative processes and procedures in a timely manner.

Sales Representative

Hawekwa Bottelering Cc
Western Cape Area
04.2021 - 03.2022
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Verified accuracy of all deliveries against order forms.
  • Kept detailed records of deliveries and money received from customers.

Operations Manager

Ruiters Tours & Shuttle Service
Paarl
11.2015 - 11.2019
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.

Sales Representative

3D Marketing
Touwsrivier, De Doorns, Ceres, Worcester, Wellington, Paarl,
02.2013 - 03.2015
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Implement marketing plans to increase brand awareness and drive sales.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Field Marketer

National Brands LTD
Ceres
10.2012 - 02.2013
  • Submitted orders for new inventory.
  • Optimized store displays and appearance via strategic merchandising.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Completed point of sale opening and closing procedures.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Field Marketer

Pioneer Foods-In Store
Paarl, Vredendal, Worcester, Ceres
07.2008 - 10.2012
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Shadowed senior personnel on complex marketing pursuits to build skills set.

Education

High School Diploma -

Labori High School
Paarl, Western Cape
12-2003

References

Mr. W. Magaar

Sales Manager Virgin Active Paarl

Winston.Magaar@virginactive .co.za

021 872 0630

Ms. M. Van der Spuy

Marketing Manager Hawekwa Bottling Cc

martinet@versailleswines.co.za

+27 79 155 5813

Mr. D. Ruiters

Owner Ruiters Tours & Shuttle Service

ruiterstours@telkomsa.net

+27 82 578 2462

Overview

14
14
years of professional experience

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Marcelino Julius