Marcel Steyn
Executive Personal Assistant
Durbanville
Summary
EXECUTIVE-LEVEL ADMINISTRATIVE SUPPORT Dynamic and results-oriented professional with a proven track record of delivering exceptional executive-level administrative support. Renowned for meticulously managing daily office operations and providing strategic human resources assistance in alignment with organizational goals. Adept at fostering strong stakeholder relationships and collaborating effectively to drive business expansion and development opportunities.
Overview
12
12
years of professional experience
34
34
years of post-secondary education
1
1
Language
Work History
Personal Assistant
IGrow Rentals
Durbanville
3 2024 - Current
- Manage agent diary to ensure daily task are recorded and viewings are scheduled
- Task Agent on Red Rabbit inspections
- Send viewing dates and times to Call Centre Representatives
- Ensure agent has put up advertising boards at all their development
- Notify team manager to update stock list with units where applications are received
- Monitor agent email to clients over month-end
- Collect all application documents and ensure everything is there before sending them on to agent
- Submit agent fuel claims to Rental Manager
- Corresponding with maintenance to make sure unit are ready
- Correspond with Portfolio Administrator regarding key handover and all documents that have been signed
- Prepare last minute lease agreement at month end and copy portfolio admin in
- Send completed entry inspections to tenants and landlords on Red Rabbit
- Manage viewing schedule on PD up unit app has been received
- Any other rental agent related tasks required by agent from time to time
- Enhanced executive's productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business
Sales & Rental Agent
Just Property
04.2022 - 10.2023
- Directed maintenance of rental properties to ensure optimal safety and livability standards, enhancing tenant satisfaction and retention
- Strategically showcased vacant units to prospective tenants, effectively communicating property features and lease terms to facilitate successful tenancy agreements
- Conducted thorough applicant screenings, including background checks and financial assessments, to ensure suitability for lease agreements
- Negotiated lease terms with tenants and facilitated preparation and signing of lease agreements, ensuring adherence to legal guidelines and landlord requirements.
- Placed sales calls and handled sales for incoming customer calls
- Kept updated on property listings to provide prospective tenants with most current information on available properties
- Increased customer satisfaction by providing personalized rental suggestions based on client needs and preferences
- Managed multiple tasks in high-volume environment
- Collaborated with property owners to ensure accurate representation of properties in marketing materials
- Streamlined rental application process for efficiency, reducing processing time and improving client experience
- Built strong relationships with local businesses to generate referrals and expand client base
- Organized open houses and property tours, showcasing available rentals to prospective tenants effectively
- Streamlined rental application process for efficiency, reducing processing time and improving client experience
Personal Assistant
Tectum Curare t/a Legal Cover
06.2017 - 03.2022
- Provided comprehensive administrative support to Chief Executive Officer (CEO), managing extensive diary schedules, screening calls, and coordinating high-level meetings and events
- Acted as Property Portfolio Manager, overseeing property acquisitions, renovations, and investments, ensuring optimal asset management and return on investment
- Managed company fleet, including scheduling services and maintaining accurate logbook records, ensuring compliance with regulatory requirements and operational efficiency
- Facilitated all travel and accommodation arrangements for CEO's immediate family, demonstrating exceptional organizational skills and attention to detail
- Implemented and maintained company policies and procedures, streamlining administrative systems, and ensuring compliance with regulatory standards
- Liaised with internal and external stakeholders, including employees, suppliers, clients, and investors, to facilitate seamless communication and collaboration.
- Oversaw personal and professional calendars and coordinated appointments for future events
- Contributed to positive work environment through professional demeanor and strong interpersonal skills
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business
Recruitment Consultant
NDC Personnel & Contractors
01.2017 - 03.2017
- Utilized strategic blend of sales and marketing techniques to attract top-tier candidates and develop lasting client relationships, resulting in increased candidate placements and client satisfaction
- Conducted comprehensive candidate screenings and interviews, assessing qualifications, skills, and cultural fit to meet client specifications and requirements
- Provided valuable guidance to clients on salary negotiations, career progression opportunities, and training initiatives, ensuring mutually beneficial outcomes for both candidates and clients
- Performed meticulous background checks and reference verifications to validate candidate credentials and suitability for specific roles.
Branch Coordinator
Bathopele Talent Factory
04.2016 - 12.2016
- Full management of branch's operational function
- Identified, selected, and recruited candidates for assigned client portfolio
- Led employee offer negotiations between candidates and client
- Facilitated and resolved payroll-related duties
- Managed employee leave applications, UI19 filing, etc.
- Captured and issued client invoices
- Performed candidate reference and criminal background checks
- Continually met agency obligations, including personal targets and productivity
- Sourced and secured temporary or permanent employees
- Placed adverts on various media platforms
- Obtained and drafted job descriptions
- Maintained positive client relationships to achieve effective client satisfaction levels
- Performed general administrative duties
- Implemented and maintained system improvements for more effective operations
- Prepared files packs for various sites.
- Improved branch efficiency by streamlining processes and implementing time-saving strategies
- Assessed employee performance and developed improvement plans
- Liaised between upper management and branch personnel to facilitate effective communication channels
Office Administrator
LSC Staffing Solutions
06.2015 - 03.2016
- Managed all aspects of office administration, including candidate recruitment and client support
- Led negotiations for employee offers and resolved payroll-related matters with efficiency
- Oversaw employee leave applications and maintained accurate statutory filings
- Issued client invoices promptly and conducted thorough candidate screenings
- Consistently achieved agency targets and productivity goals, ensuring high-quality service delivery
- Strategically sourced and secured talent for temporary and permanent positions to meet client needs
- Executed advertising strategies across multiple media platforms to attract top talent
- Nurtured positive client relationships, focusing on effective communication and satisfaction
- Implemented system improvements to optimize office operations and enhance efficiency
- Prepared detailed documentation and files packs for various client sites.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments
Recruitment Officer
Capital Outsourcing Group
08.2012 - 04.2015
- Led end-to-end recruitment processes, overseeing candidate selection and offer negotiations
- Managed payroll responsibilities, including employee leave applications and statutory filings
- Administered client invoicing and conducted thorough candidate reference and background checks
- Consistently met agency targets and productivity standards, ensuring high-quality service delivery
- Strategically sourced and secured both temporary and permanent employees to fulfill client requirements
- Orchestrated advertising initiatives on diverse media platforms to attract top talent
- Cultivated and maintained positive client relationships, prioritizing effective communication and client satisfaction
- Implemented system enhancements to optimize operational effectiveness and streamline recruitment workflows
- Prepared comprehensive documentation and files packs for various client sites.
- Facilitated timely feedback exchanges between candidates and hiring managers throughout the selection process, fostering positive candidate experiences regardless of outcome
Education
Personal Assistant Diploma - Personal Assistant
Quest Staffing Solutions
Bedfordview, South Africa 08.2012 - 12.2024
High School Diploma -
Didaskos Academy
Benoni, South Africa 01.2003 - 12.2024
Skills
Microsoft Office
Coordination Skills
Business Relationship Management
Client Liaison
Organization Skills
Diary Management
Microsoft Office
Multitasking
Decision-Making
Professionalism
Attention to Detail
Organizational Skills
Time Management
Multitasking Abilities
Accomplishments
- Executive-level Administrative Support
- Office Operations Management
- Recruitment Expertise
- Human Resources Knowledge
- Stakeholder Engagements
- Organizational and Planning Abilities
- Time Management
- Communication Skills
- Financial Acumen
- Diary/Calendar Management
- Managing Highly Confidential Information
- Human Resources Administration and Payroll
- Data Entry/Management
- Employee Communication and Confidentiality
Age
35 years old
Driver License
Code B
Attributes
- Interpersonal Communication
- Problem-solving Orientation
- Deadline-driven
- Teamwork
- Networking Abilities
- Accuracy and Attention to Details
Personal Information
Gender: Male
Timeline
Sales & Rental Agent
Just Property
04.2022 - 10.2023
Personal Assistant
Tectum Curare t/a Legal Cover
06.2017 - 03.2022
Recruitment Consultant
NDC Personnel & Contractors
01.2017 - 03.2017
Branch Coordinator
Bathopele Talent Factory
04.2016 - 12.2016
Office Administrator
LSC Staffing Solutions
06.2015 - 03.2016
Personal Assistant Diploma - Personal Assistant
Quest Staffing Solutions
08.2012 - 12.2024
Recruitment Officer
Capital Outsourcing Group
08.2012 - 04.2015
High School Diploma -
Didaskos Academy
01.2003 - 12.2024
Personal Assistant
IGrow Rentals
3 2024 - Current