Marcel Myburgh
None
Pretoria
Summary
A dynamic professional with a proven track record in customer service and business management, notably at The Toy Box. Excelled in customer complaint resolution and code editing, enhancing customer loyalty and operational efficiency. Demonstrates exceptional adaptability and problem-solving skills, ensuring high-quality project delivery and fostering long-term client relationships.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Customer Service Cashier/Small Business Owner
The Toy Box
Pretoria Boeremark
03.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Code editor
Modifying Server Info
South Africa
09.2024 - 11.2024
- Was Able to modify and write lines of code with no issues
Video Game World Builder
DayZ
South Africa
09.2024 - 11.2024
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Owned My own server where I set up new code and Built Bases for my clients.
- Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
5 Day coding course
Code Instatute
South Africa
11.2023 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree - General Studies
Silver Oaks International
40 Pinaster Ave, Hazelwood, Pretoria, 0081 04.2001 -
Skills
Customer service
Cash handling
Customer complaint resolution
Patience and composure
Attention to detail
Merchandise restocking
Business Management
Problem Solving
Team leading
Fast learning
Adaptability and flexibility
Timeline
Code editor
Modifying Server Info
09.2024 - 11.2024
Video Game World Builder
DayZ
09.2024 - 11.2024
Customer Service Cashier/Small Business Owner
The Toy Box
03.2024 - Current
5 Day coding course
Code Instatute
11.2023 - 11.2024
No Degree - General Studies
Silver Oaks International
04.2001 -