Marcel Maartens
City Of Tshwane
Summary
Dynamic Sales Engineer with a proven track record at Valmet South Africa, excelling in technical sales and customer relationship management. Expert in developing tailored solutions that drive client satisfaction and expand market reach. Skilled in market research and equipment maintenance, consistently achieving sales targets while fostering long-term partnerships.
Overview
6
6
years of professional experience
Work History
Sales Engineer
Valmet South Africa
Germiston, Gauteng
08.2023 - Current
- Delivered flow control solutions, specializing in valves and pumps, to the mining and metals industry across North West, Limpopo, and Northern Cape regions of South Africa, addressing diverse customer needs with Valmet’s globally leading products.
- Managing a key account in the pulp and paper industry - Neopak, ensuring tailored solutions and sustained client satisfaction.
- Planned various product configurations to meet the unique requirements of clients in the mining & metals, and pulp and paper sectors.
- Developed sales plans to introduce new products to the market, focusing on flow control solutions for industrial applications.
- Documented account activities and generated detailed sales reports to track performance and identify growth opportunities.
- Coordinated with product management to stay informed on market needs and potential product enhancements, ensuring alignment with industry demands.
- Analyzed market trends and competitor products to inform sales strategies and product development, enhancing Valmet’s competitive edge.
- Delivered samples and catalogs to prospective customers, providing detailed information on product features, pricing, and availability.
- Assisted field service personnel in resolving complex technical problems, ensuring seamless customer support, and satisfaction.
- Analyzed customer requirements and identified solutions that best met their business objectives, fostering long-term partnerships.
- Participated in trade shows and industry conferences to network, promote Valmet’s flow control solutions, and build industry relationships.
- Researched and identified potential customers in the mining, metals, and pulp and paper industries to expand market reach.
- Conducted training sessions for clients to ensure successful implementation and usage of Valmet’s products.
- Prepared, presented, and responded to proposals tailored to customer requirements in both the mining and pulp, and paper sectors.
- Arranged demonstrations and equipment trials to persuade customers, and drive sales of Valmet’s advanced flow control technologies.
External Sales Representative
Enserve Engineering (Pty) Ltd
Durban, KwaZulu Natal
09.2022 - 08.2023
- Conducted sales activities to promote and sell manual, safety, and control valves to clients in the oil and gas, chemical, power, water, and clean energy sectors.
- Identified and built relationships with key decision-makers, understanding their needs, and providing tailored valve solutions.
- Conducted market research to identify new business opportunities and potential clients, expanding the customer pipeline.
- Delivered product demonstrations and presentations, showcasing the features and benefits of valve solutions to drive sales.
- Prepared and submitted sales proposals, negotiating prices and terms to secure contracts while ensuring profitability.
- Collaborated with engineering and customer service teams to ensure timely delivery and high customer satisfaction.
- Achieved sales targets and revenue goals, consistently meeting or exceeding company expectations.
- Provided after-sales support, including troubleshooting, maintenance, and warranty claims, to maintain strong client relationships.
- I stayed updated on industry trends, competitor offerings, and valve technology advancements, attending trade shows and conferences to network and promote products.
- Maintained accurate records of sales activities, customer interactions, and forecasts to support strategic planning.
Internal Sales Representative
Enserve Engineering (Pty) Ltd
Durban, KwaZulu Natal
09.2021 - 08.2022
- Responded to customer inquiries and provided technical information on gaskets and packing products for industries including oil & gas, chemical, power, water, mining, minerals, and clean energy.
- Maintained and grew relationships with existing customers while developing new accounts to expand market presence.
- Prepared and delivered sales presentations, highlighting product benefits and features to drive customer interest.
- Collaborated with the sales team to develop strategies for increasing sales and market share in target industries.
- Negotiated pricing and terms of sales agreements, ensuring profitability while meeting customer needs.
- Processed customer orders, generated quotes, and issued invoices using Pastel software, ensuring accuracy and efficiency.
- Coordinated delivery schedules with production and logistics teams to ensure timely order fulfillment.
- Provided technical support and after-sales service, addressing customer concerns, and ensuring satisfaction.
- Monitored sales data and market trends, preparing reports and forecasts for management to inform strategic decisions.
- Attended industry trade shows and conferences to network, promote products, and stay updated on market developments.
Fluid Sealing Technician
Enserve Engineering (Pty) Ltd
Sasolburg, Free State
01.2021 - 09.2021
- Operated CNC gasket cutting machines to produce high-quality gaskets and packing materials for industrial applications.
- Set up and monitored CNC machines, adjusting parameters to ensure precision and quality in cutting processes.
- Inspected finished gaskets and packing materials to meet required specifications, maintaining strict quality standards.
- Managed inventory of gaskets and packing materials, conducting stock checks, reconciling discrepancies, and collaborating with procurement to maintain supply levels.
- Ensured proper storage and organization of materials, optimizing inventory management and accessibility.
- Received and verified incoming shipments, updating inventory records and ensuring accuracy.
- Disposed of waste materials in compliance with environmental regulations and company guidelines, adhering to safety protocols.
Mechanical Technician
Enserve Engineering (Pty) Ltd
Sasolburg, Free State
01.2019 - 12.2020
- Performed valve maintenance, repair, and overhauling during shutdowns at major industrial sites, including Petro SA Mosselbay (South Africa), Sasol Temane (Mozambique), and Morupule-B Power Station (Botswana).
- Identified valve issues, troubleshot problems, and recommended effective solutions to ensure operational efficiency.
- Replaced defective valve components, and conducted routine inspections to maintain equipment reliability.
- Assisted in the calibration, adjustment, and testing of control valves, ensuring optimal performance.
- Collaborated with fitters and technicians to streamline valve operations, adhering to strict safety procedures and guidelines.
Education
Sales Management
University of Cape Town
Cape Town10-2024
N6 Mechanical Engineering
Sedibeng TVET College
Vereeniging, Gauteng11-2018
High School Diploma -
Overvaal High School
Vereeniging, Gauteng12-2015
Mechanical Engineering Diploma
University of South Africa (UNISA)
Gauteng, South AfricaSkills
- Sales strategies
- Customer relationship management
- Technical sales
- Equipment maintenance
- Market research
- Client training
Affiliations
- Golf
- Tennis
- Technology
- Chess
Languages
Afrikaans
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Sales Engineer
Valmet South Africa
08.2023 - Current
External Sales Representative
Enserve Engineering (Pty) Ltd
09.2022 - 08.2023
Internal Sales Representative
Enserve Engineering (Pty) Ltd
09.2021 - 08.2022
Fluid Sealing Technician
Enserve Engineering (Pty) Ltd
01.2021 - 09.2021
Mechanical Technician
Enserve Engineering (Pty) Ltd
01.2019 - 12.2020
Sales Management
University of Cape Town
N6 Mechanical Engineering
Sedibeng TVET College
High School Diploma -
Overvaal High School
Mechanical Engineering Diploma
University of South Africa (UNISA)
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