Marcel Steyn

• Provided high-level executive support to senior leadership, ensuring seamless daily operations
• Managed complex executive calendars, coordinating meetings, travel, and multi-timezone schedules
• Acted as a strategic gatekeeper, prioritizing communications and managing confidential matters
• Drafted, edited, and proofread executive correspondence, reports, and presentations
• Organized and prepared board meetings, executive meetings, and leadership off-sites
• Took accurate minutes, tracked action items, and ensured timely follow-ups
• Coordinated domestic and international travel, including itineraries, visas, accommodation, and expenses
• Built strong relationships with key stakeholders, clients, and business partners
• Liaised with internal departments to ensure alignment with executive priorities
• Managed sensitive information with absolute discretion and professionalism
• Handled executive expenses, reconciliations, and budget tracking
• Oversaw document management systems, contracts, and executive files
• Planned and executed corporate events, functions, and high-level meetings
• Supported HR and recruitment processes for executive-level roles
• Anticipated executive needs and proactively resolved issues before escalation
• Streamlined administrative processes to enhance executive efficiency
• Managed office operations and supervised junior admin staff when required

• Managed agent diaries to ensure accurate daily task recording and viewing scheduling.
• Coordinated agent tasks for Red Rabbit inspections, communicating viewing dates to Call Centre Representatives.
• Oversaw advertising board placements at developments and updated stock list with new application notifications.
• Monitored month-end agent emails, collected application documents, and submitted fuel claims to Rental Manager.
• Liaised with maintenance teams to prepare units and communicated with Portfolio Administrator regarding key handovers.
• Finalized lease agreements at month-end, ensuring relevant documents were copied to Portfolio Administrator.
• Sent completed entry inspections to tenants and landlords via Red Rabbit, managing viewing schedules until app reception.
• Executed additional rental agent tasks to enhance executive productivity through effective schedule management.

• Directed maintenance of rental properties, ensuring safety and livability standards.
• Showcased vacant units to prospective tenants, communicated property features, and facilitated lease agreements.
• Conducted applicant screenings, including background checks and financial assessments.
• Negotiated lease terms, prepared lease agreements, and adhered to legal guidelines.
• Managed multiple tasks in a high-volume environment and streamlined rental application processes.

• Offer first-class administrative support to the Chief Executive Officer’s (CEO’s) office.
• Extensive diary management and screening of calls.
• Fill the role of Property Portfolio Manager in managing various properties, property renovations, and investments.
• Oversee the company fleet, including the booking of services, and controlling logbook procedures.
• Manage all travel and accommodation arrangements for the Chief Executive Officer (CEO) immediate family.
• Implement and maintain company policies, procedures, and administrative systems.
• Facilitate all appointments, meetings, events, and conferences.
• Liaise with internal and external stakeholders, i.e., employees, suppliers, clients, investors, and professional teams.
• Managed the Chief Executive Officer’s (CEO) personal matters, i.e., Facilitating stock on private holiday homes, general errands, attending to family matters, dry cleaning, parcel collections, etc.
Complete and submit banking, accounting, payroll, and statutory applications (UIF, UI19, PAYE).
• Manage various human resources functions, including conducting interviews, drafting and reviewing employment contracts, advising on dismissal procedures, overseeing employee leave, etc.
Lead general operations of the Guest Farm Holiday Resort, including bookings, authorizing purchases, etc., on behalf of the Chief Executive Officer (CEO).