Mapule Albertina Malema
Surgical Sales Representative
Boksburg
Summary
Dynamic Trauma Sales Representative with a proven track record at Meril SA, excelling in client support and organizational sales skills. Achieved significant revenue growth by targeting high-potential accounts and enhancing customer satisfaction through exceptional service. Strong problem-solving abilities complemented by in-depth product knowledge and effective communication.
Overview
10
10
years of professional experience
Work History
Trauma Sales Representative
Meril SA
03.2025 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Trauma and Arthroplasty Scrub Technician
Meril SA
01.2024 - 02.2025
- Initiate and maintain physician relationship
- Attending surgeries to represent products and offer physicians support in theatre
- Demonstrated flexibility and adaptability when faced with unexpected changes in surgical schedules.
- Continue education of new and current products.
- Making presentations to clinical stuff and have product knowledge.
Maxillofacial Sales Representative
DISA Life Sciences
05.2023 - 11.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Courier Support Team Leader
Ram Hand to Hand Couriers
04.2020 - 04.2023
- Ensure my team established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Problem solving between customers and agents with any queries.
- making sure the team follows the company policies and procedures during shift.
Courier Support Agent
Ram Hand to Hand Couriers
09.2015 - 04.2020
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Followed company policies and procedures during shift.
Education
No Degree - Freight Handling
Makwedeng Training
Isando, South Africa09-2014
Skills
Client Support Expertise
Timeline
Trauma Sales Representative
Meril SA
03.2025 - Current
Trauma and Arthroplasty Scrub Technician
Meril SA
01.2024 - 02.2025
Maxillofacial Sales Representative
DISA Life Sciences
05.2023 - 11.2023
Courier Support Team Leader
Ram Hand to Hand Couriers
04.2020 - 04.2023
Courier Support Agent
Ram Hand to Hand Couriers
09.2015 - 04.2020
No Degree - Freight Handling
Makwedeng Training
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