Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Mapula Rebecca Maake

Ms
Pretoria

Summary

  • Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in drug management and customer service. Bringing successful career history comprising more than 8 years.
  • I am well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address the root causes of medical issues.
  • Knowledgeable about leading team members, coordinating supplies and consulting with individuals to offer superior assistance and care. Highly organized, efficiency-driven and dedicated to error prevention.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Retail Pharmacy Manager

Click Pharmacy
PRETORIA
10.2014 - Current
  • Kept prescription drugs and controlled substances safe and secure in pharmacy.
  • Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
  • Filled and dispensed [Number] prescriptions daily.
  • Developed policies and procedures for automatic dispensing devices such as [Device] and [Device].
  • Promoted pharmacy services to patients and medical providers.
  • Developed policies and procedures for effective pharmacy management.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Collaborated with store manager to maintain daily operations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Communicated with patients, ensuring that medical information was kept private.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • Offered patients and patrons information on various immunizations.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Compared prescription details against safety standards and insurance requirements to support patients.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Doing PIMART-testing patient for HIV and giving the guide on treatment and management and providing counselling

Community Service Pharmacist

Nala Hospital
Bothaville
03.2013 - 02.2014
  • Administered wide range of immunization and contraception options in alignment with individual needs.
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Managed drug and supply inventories.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Properly filled and dispensed average of [Number] prescriptions per day.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Educated patients on proper medication use.
  • Counseled patients regarding proper intake of medications.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Adhered to pharmacy laws and code of ethics.
  • Translated pharmacy communications for sotho-speaking customers in culturally diverse sales area.
  • Performed technical processes required to dispense medications to patients.
  • Hand counted controlled medications, measured liquids and reconstituted antibiotics.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Processed over 40 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Reconstituted oral liquids.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.

Pharmacist Intern

George Masebe Hospital
Mokopane
03.2012 - 02.2013
  • Shadowed senior pharmacy staff to learn proper procedures.
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
  • Compared prescription details against safety standards and insurance requirements to support patients.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Identified safety hazards and unsafe practices and notified supervisor of problems.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
  • Worked as part of team of 2 pharmacy interns.
  • Communicated closely with patients, ensuring medical information was kept private.

Education

Bachelor of Science - Pharmacy

University of Limpopo
Turfloop
06.2011

Skills

  • Financial Operations Oversight
  • Medication Dispensing
  • Employee Work Scheduling
  • Pharmacy Management Software
  • Prevention and Treatment of different prevalent disease such as influenza, covid, HIV to name few
  • Drug Utilization Review
  • Patient Compliance Monitoring
  • Employee Training Program
  • Wellness Services
  • Inventory and Restocking
  • Maintaining Clean Work Areas
  • Patient Profiles

Affiliations

  • South African Pharmacy Council


Certification

Covid 19 Vaccination training for Healthcare Workers

Timeline

Retail Pharmacy Manager

Click Pharmacy
10.2014 - Current

Community Service Pharmacist

Nala Hospital
03.2013 - 02.2014

Pharmacist Intern

George Masebe Hospital
03.2012 - 02.2013

Bachelor of Science - Pharmacy

University of Limpopo

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Mapula Rebecca MaakeMs