Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mapula Confidence Ratladi

Polokwane

Summary

Dynamic cashier with proven expertise at Shell Garage, excelling in cash handling and transaction processing. Recognized for delivering exceptional customer service and resolving complaints efficiently, fostering positive relationships. Adept at utilizing point-of-sale systems to enhance operational efficiency and ensure customer satisfaction.

Overview

8
8
years of professional experience
2014
2014
years of post-secondary education

Work History

Cashier

Shell Garage
Polokwane
08.2022 - 06.2024
  • Processed customer transactions efficiently at busy gas station.
  • Handled cash and credit payments accurately and securely.
  • Maintained cleanliness and organization of checkout area.

Cashier Assistant

Pepstore
Polokwane
01.2016 - 03.2020
  • Assisted customers with product inquiries and selections.
  • Processed transactions accurately using the point-of-sale system.
  • Provided excellent customer service to build positive relationships.
  • Handled customer returns and exchanges efficiently.
  • Resolved customer complaints promptly and professionally.

Education

Tourism - Level2

Capricorn Tvet College
Polokwane
01.2013 - 12.2013

Makgoka High School
Polokwane

Skills

  • Cash handling
  • Point-of-sale operation
  • Transaction processing
  • Product knowledge

Languages

English
First Language

References

References available upon request.

Timeline

Cashier

Shell Garage
08.2022 - 06.2024

Cashier Assistant

Pepstore
01.2016 - 03.2020

Tourism - Level2

Capricorn Tvet College
01.2013 - 12.2013

Makgoka High School
Mapula Confidence Ratladi