Mapopane Adeline Malende
Supervision
7193 Camp Nou Street, Savanna Ext 4, Meyerton, 1884
Summary
Dynamic leader with a proven track record at VEA Road Maintenance, enhancing team efficiency and customer satisfaction. Expert in strategic planning and problem-solving, I've significantly improved operations and compliance with diversity standards. Skilled in contract management and fostering teamwork, my approach has consistently driven organizational success and innovation.
Overview
1
1
year of professional experience
Work History
Supervisor
VEA Road Maintenance
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Quality Assure
VEA ROAD MAINTENANCE AND CIVIL
02.2024 - 09.2024
- Reduced incidents of workplace conflict by developing practical resources on communication styles, unconscious biases, and emotional intelligence techniques for staff members at all levels of the organization.
- Reviewed internal communications materials from an equity lens ensuring unbiased representation of company values.
- Partnered with senior management to integrate equality objectives into overall business strategy.
- Conducted regular audits to assess compliance with diversity and inclusion regulations and guidelines.
Education
Politics - Politics
Ruth First OR Thambo School of Politics
Johannesburg 12.2024
Graduate Certificate - Supervision
SETA
Gauteng International Diploma - Occupational Health And Safety Management
Nebosh International
LondonBachelor Of Health Science - International Relations
UNISA
PretoriaGraduate Certificate - Occupational Health And Safety
Academy of York
Randburg04.2023
Skills
Contract Management
Staff Management
Business planning
Budgeting
Strategic planning
Negotiation
Project Management
Operations management
Financial Management
Team Building
Training and mentoring
Priority management
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Planning and Coordination
Self-Motivated
Active Listening
Timeline
Supervisor
VEA Road Maintenance
10.2024 - Current
Quality Assure
VEA ROAD MAINTENANCE AND CIVIL
02.2024 - 09.2024
Politics - Politics
Ruth First OR Thambo School of Politics
Graduate Certificate - Supervision
SETA
International Diploma - Occupational Health And Safety Management
Nebosh International
Bachelor Of Health Science - International Relations
UNISA
Graduate Certificate - Occupational Health And Safety
Academy of York