Mapitsi Malatji

• Anticipated guests` needs and delivered excellent customer service.
• Achieved performance goals on consistent basis.
• Formulate and implement Cylinder Channel Strategy for the region
• Manage the performance of the region and identify deviations between planned and actual results, take corrective actions when necessary
• Robust management of performance of the Distributors in the region and identify deviations between planned and actual results, take corrective actions when necessary
• To conduct business reviews on all sites and compare to budget and take corrective action where necessary
• Ensure policies and procedures as well as company rules guiding the operation of LPG are in place and are followed
• Regurlary gather competitive market intelligence to determine evolving trends that impact the business and make appropriate decisions timeously
• Develop effective relationships with internal and external stakeholders to address critical business needs (Operations, Distributors, Group LPG Business Line)
• Effectively manage customer contracts
• Effective Management and use of the Salsa

• Trained and mentored new sales representatives.
• Marketing strategies
• Acquiring new clients
• Maximize sales volume and market share
• Regular liaison with the local shops
• Handle Customer and Consumer complaints and queries
• Manage product quality in relation to quality standards
• Establishment of competitive prices
• Manage sales administration
• Handled customer relations issues, enabling quick resolution, and client satisfaction.

• Maximize sales volume and market share
• Implement national/regional promotions in relation to the segmented channel management process.
• Achieve pre-determined sales/brands and market share targets.
• Influence liquor retail pricing within segments.
• Maintain stock levels within different channels
• Develop sound business relationships.
• Maintain weekly customer call rate as per tailored service packages sector.
• Conduct regular account reviews using BI report system
• Provide merchandising support.
• Handle Customer and Consumer complaints and queries
• Manage product quality in relation to quality standards
• Manage sales administration
• Compile trade activations reports
• Determine pre-call planning objectives
• Manage B.T.L. placements.
• Develop sound customer relationships

• Maximize sales volume and market share

• Implement national/regional promotions in relation to the segmented channel management process

• Achieve pre-determined sales/brands and market share targets.

• Influence liquor retail pricing within segments.

• Maintain stock levels within segments.

• Develop relations with key relations customers

• Identify and develop new product market share

• Plan events for product promotions

• Provide merchandising support.

• Handle Customer and Consumer complaints and queries

• Compile monthly reports

• Develop sound customer relationships

• Achieve pre-determined sales/brands and market share targets.
• Influence liquor retail pricing within segments.
• Maintain stock levels within segments.
• Maintain customer call rate as per SAB tailored service packages sector.
• Conduct regular account reviews
• Provide merchandising support.
• Handle Customer and Consumer complaints and queries
• Manage product quality in relation to SAB quality standards
• Manage sales administration
• Compile daily / weekly reports
• Determine pre-call planning objectives
• Manage B.T.L. placements.