Open To Work
MAPHEFO AMELIA MFUPA
Johannesburg
Work Preference
Summary
Retail sales assistant with over 5 years of experience providing excellent customer service in high volume stores. Skilled in promoting products, upselling and inventory management
Overview
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Sales Consultant
Leroy Merlin
Johannesburg
06.2023 - 12.2023
- Applied structured retail sales processes to build sustainable customer relationships and consistently meet targets.
- Followed up on sales leads, created client quotes, and processed orders to support sales goals.
- Engaged with customers to identify project needs and guide product choices, enhancing customer satisfaction.
- Executed visual merchandising standards to enhance product presentation and elevate shopping experience.
- Maintained outstanding store conditions, ensuring layout precision, cleanliness, correct pricing, and constant product availability.
Sales Assistant
Cotton On
Johannesburg
11.2018 - 12.2022
- Acted as an enthusiastic brand ambassador .
- Greeted customers warmly and resolved product-related queries .
- Operated tills accurately .
- Delivered exceptional customer service.
- Replenished stock and maintained. visual merchandising .
Education
Certificate - Human Resources Practice
Rosebank College
Johannesburg 02.2016 - 11.2016
Senior Certificate (Matric) -
Fons Luminis Secondary School
Johannesburg 01.2010 - 12.2014
Skills
- Customer service
- Sales experience
- Clear communication skills
- Problem solving
- Point of sale (POS)systems
Personal Information
Driving License: Code 10
Professional References
- Sean Wilson, HOD, Leroy Merlin, 064 662 3834
- Nomkhosi Thwala, Floor Manager, Cotton On, 087 756 6476 / 067 408 8045
Timeline
Sales Consultant
Leroy Merlin
06.2023 - 12.2023
Sales Assistant
Cotton On
11.2018 - 12.2022
Certificate - Human Resources Practice
Rosebank College
02.2016 - 11.2016
Senior Certificate (Matric) -
Fons Luminis Secondary School
01.2010 - 12.2014