Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Maphalle Mohlabe

Johanneburg

Summary

Highly skilled Cloud Engineer with over 3 Years of experience designing, implementing, and managing cloud-based infrastructure and services. Proven track record of leading cross-functional teams to deliver scalable, reliable, and secure cloud solutions. Seeking to leverage expertise in cloud architecture, automation, and team leadership to drive innovation and business growth

Overview

16
16
years of professional experience
1
1
Certification

Work History

Platforms Engineer- Windows Server Support

Absa
Johanneburg
09.2020 - Current
  • Maintained servers, software and operating system equipment.
  • Deployed patches and updates to maintain stability of operating systems on servers.
  • Maintained inventory of hardware assets along with associated licenses and warranties.
  • Promoted high customer satisfaction by resolving problems with knowledgeable service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Monitored system performance and maintained uptime for critical applications.
  • Identified areas of improvement in existing systems and provided solutions to resolve issues.
  • Developed, tested and implemented new system architectures to improve performance.
  • Diagnosed technical problems related to hardware, software, networking or other components.
  • Conducted regular maintenance activities on servers, storage systems and networks.
  • Provided technical support to users with escalated requests or complex issues.
  • Created detailed documentation regarding system configurations and changes made over time.
  • Participated in cross-functional teams focused on developing new products or services.

Senoir Specialist IT Systems Engineer

Liberty
Braamfontien
11.2014 - 08.2020
  • Developed and implemented a strategic plan for the design, implementation and maintenance of enterprise-wide infrastructure systems.
  • Ensuring the highest level of systems and infrastructure availability with HA architecture and Hyper-V Replication.
  • Installing, Configuring, testing, and maintaining operating systems, application software and system management tools.
  • Developed Powershell scripts in order to automate administrative tasks such as patching cycles or VM provisioning.
  • Identified opportunities to optimize existing infrastructure solutions, while developing new processes and procedures to improve system performance.
  • Provided technical support to internal stakeholders in order to identify, troubleshoot and resolve complex operating system issues.
  • Managed multiple projects related to server upgrades, software deployments, hardware installations and other IT initiatives.
  • Created detailed documentation regarding system configurations, architecture designs and processes for future reference.
  • Designed cost-effective solutions that meet business needs while maintaining quality standards within budget constraints.
  • Monitored performance metrics such as CPU utilization, memory usage and disk I and O activity on all servers across the network environment.
  • Performed routine system maintenance tasks such as patching servers and upgrading firmware versions.
  • Provided status updates to keep upper management informed and to reach goals.
  • Evaluated vendor proposals for hardware purchases in order to select cost-efficient solutions that meet organizational objectives.
  • Provided technical training sessions for junior staff members on topics such as server administration techniques or scripting languages.

Senior Server Engineer

Tirani Business Solutions
Midrand
10.2013 - 10.2014
  • Provided technical support for server hardware, software and network infrastructure.
  • Installed, configured and maintained various servers in the data center.
  • Performed regular system maintenance tasks such as patching, upgrading, monitoring and troubleshooting.
  • Created detailed documentation of existing server environment including architecture diagrams and configuration files.
  • Resolved complex issues related to server performance, scalability and availability.
  • Implemented best practices for virtualization technologies such as VMware ESX and ESXi hypervisor and vCenter Server.
  • Evaluated new technologies to improve server performance, reliability and scalability.
  • Analyzed system utilization trends to identify opportunities for optimization or capacity planning.
  • Developed scripts using PowerShell for automated deployment of server configurations.
  • Maintained up-to-date inventory of all physical assets in the data center including servers, storage devices, networking equipment.
  • Assisted with migration projects from physical servers to virtualized environments using VMware products.
  • Trained junior team members on various aspects of server engineering such as installation, configuration and troubleshooting techniques.

Hosting Engineer

Triple4
Sandton
12.2012 - 09.2013
  • Provided technical expertise in the installation, configuration and maintenance of VMware ESXi and vSphere environments.
  • Created and maintained virtual machines using vCenter Server.
  • Managed multiple vCenters with high availability clusters including host, storage and network components.
  • Implemented disaster recovery solutions utilizing VMware Site Recovery Manager.
  • Performed daily system monitoring to ensure optimal performance of all virtualized systems.
  • Resolved issues related to networking, storage, security, and other infrastructure components within a VMware environment.
  • Ensured compliance with industry standards for security best practices in the design and implementation of virtualization technologies.
  • Monitored resource utilization to identify potential performance bottlenecks or capacity constraints.
  • Upgraded existing hardware to ensure compatibility with new versions of VMware products.
  • Assisted in troubleshooting problems related to operating systems or application software running on virtual machines.
  • Tested new features released by VMware vendors before rolling them out into production environments.
  • Identified customer needs and developed solutions based on user feedback.
  • Analyzed customer requirements to determine project scope and objectives.

Server Engineer

Tirani Business Solutions
Johanneburg
08.2008 - 11.2012
  • Installed and configured server hardware components such as memory, hard drives, network cards.
  • Configured server operating systems to meet customer requirements and standards.
  • Maintained inventory records for all server hardware components including serial numbers.
  • Participated in disaster recovery drills to ensure that the organization is prepared for any emergency situation.
  • Deployed new servers according to project specifications within specified timelines.
  • Coordinated with vendors regarding procurement of server hardware components.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Documented repair processes and helped streamline procedures for future technical support actions.

Education

Bachelor of Science - Informatics

UNISA
Pretoria
04-2022

High School Diploma -

Khudu High
Limpopo
12-2003

Skills

  • Cloud Platforms: AWS, Azure
  • Infrastructure as Code: Terraform, CloudFormation, Ansible
  • Containerization: Docker
  • Networking: VPC, VPN, Subnets, Load Balancers
  • Security: IAM, Security Groups, Key Management
  • Scripting and Automation: Python, PowerShell
  • Monitoring and Logging: Grafana, CloudWatch
  • CI/CD: GitHub CI/CD, AWS CodePipeline
  • Operating Systems: Linux, Windows
  • Customer relations & Vendor Management
  • Disaster Recovery and High Availability Architecture
  • Training/Mentoring
  • Framework concepts/methodologies (Agile, ITILv3)
  • Server Hardware and Storage Hardware
  • VMware and Hyper-V

Certification

• AWS Solutions Architect Associate

• AWS Cloud Practitioner

• ITIL® v3

• Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA)

• Microsoft Certified Systems Engineer 2012(MCSE)

• VMware Certified Associate – Data Centre Virtualization

• COBIT5

• Kepner Tregoe

• ComTIA Server+

References

References available upon request.

Timeline

Platforms Engineer- Windows Server Support

Absa
09.2020 - Current

Senoir Specialist IT Systems Engineer

Liberty
11.2014 - 08.2020

Senior Server Engineer

Tirani Business Solutions
10.2013 - 10.2014

Hosting Engineer

Triple4
12.2012 - 09.2013

Server Engineer

Tirani Business Solutions
08.2008 - 11.2012

Bachelor of Science - Informatics

UNISA

High School Diploma -

Khudu High

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Maphalle Mohlabe