MAPASEKA MOLEFE
MEYERTON
Summary
Healthcare and Rewards Advisor with extensive experience in healthcare consulting, delivering strategic solutions that enhance employee wellbeing and member satisfaction. Simplified complex healthcare benefits and improved member engagement through tailored solutions, fostering long-term client relationships and resolving intricate healthcare queries. Committed to contributing to organisational growth while pursuing advancement in senior leadership within healthcare funding industry.
Overview
19
19
years of professional experience
Work History
Senior Healthcare & Rewards Advisor
Scott-Rodger (Pty) Ltd
07.2025 - Current
- Provide strategic healthcare consulting to corporate and individual clients.
- Advise clients on healthcare funding, gap cover and rewards programmes.
- Manage member onboarding and annual medical aid reviews.
- Conduct comprehensive medical scheme comparisons and recommendations.
- Educate members on strategies to maximise healthcare and rewards benefits.
- Assist members with complex benefit, claims and authorisation queries.
- Promote employee wellbeing initiatives through tailored workplace programmes.
- Build and maintain long-term client relationships.
- Delivered presentations to employer groups, highlighting customised healthcare solutions.
- Collaborate with internal teams to drive new business opportunities.
- Support broker growth initiatives through cross-selling opportunities.
- Promote digital healthcare engagement and rewards activation.
- Ensure exceptional client service aligned with organisational service standards.
- Successfully managed large healthcare portfolios.
- Improved member engagement through rewards optimisation campaigns.
- Delivered tailored healthcare solutions across multiple industries.
- Increased client retention through proactive annual healthcare reviews.
- Develop client communication campaigns, newsletters and healthcare mailers.
- Assist clients with international travel benefit guidance.
- Develop professional communication templates and healthcare education material.
Healthcare Consultant
Marsh
Johannesburg
10.2016 - 06.2025
- Administered Discovery Health and Bonitas medical schemes, optimising member experience.
- Delivered healthcare support and education to members, enhancing understanding of benefits.
- Guided employees in optimising benefits and resolving healthcare queries.
- Managed healthcare benefits for 1,200+ employees, ensuring access to essential services.
Healthcare Consultant
Marsh
10.2016 - 06.2025
- Managed healthcare solutions for low-income employees, enhancing access to essential services.
- Assisted employees in navigating healthcare access and understanding their benefits.
- Advocated for preventative healthcare initiatives, promoting a healthier workplace culture.
- Delivered wellness education sessions, increasing employee awareness of health topics.
Healthcare Consultant
Discovery Health
01.2008 - 04.2010
- Consulted clients on medical schemes, enhancing their understanding of options available
- Clarified benefits of healthcare plans to members, facilitating informed decisions
- Delivered comprehensive service to healthcare members, ensuring satisfaction and support
- Educated members on available healthcare products
- Assisted members with submission and tracking of claims
- Healthcare plan comparisons
Education
Advance Certificate -
Financial Planning (in progress)
Mancosa07-2026
Diploma -
Business Management
Sedibeng FET CollegeHigher Certificate -
Wealth Management
PSG AcademyRE5 Regulatory Examination -
RE5
MoonstoneSkills
- Healthcare consulting
- Medical Scheme Consulting
- Medical Aid Comparisons
- Gap Cover Consulting
- Business Development
- Rewards Programme Management
- Wellbeing programmes
- Benefit education
- Strategic Advisory Services
- Client Relationship Management
- Client engagement
- Business Development
- Employee training
- Employee training
Refferences
Available upon request.
Timeline
Senior Healthcare & Rewards Advisor
Scott-Rodger (Pty) Ltd
07.2025 - Current
Healthcare Consultant
Marsh
10.2016 - 06.2025
Healthcare Consultant
Marsh
10.2016 - 06.2025
Healthcare Consultant
Discovery Health
01.2008 - 04.2010
Advance Certificate -
Financial Planning (in progress)
Diploma -
Business Management
Higher Certificate -
Wealth Management
RE5 Regulatory Examination -
RE5