Summary
Overview
Work History
Education
Work Availability
Skills
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MANZOOR AHMAD

Pretoria,GP

Summary

Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in MS-Office. Word. Excel. Acces & Power point.

Creative Administrative Coordinator with15 years of success in supporting staff with clerical expertise. Adept in minimizing expenditures by carefully managing inventory and securing the best travel rates. Accomplished in assisting staff with duties beyond those in the defined role. Organized Senior Administrative Coordinator with over 15 years of Management and Administration talents. Proactive and reliable with proficiency in executive-level support. Skilled in organizing staff schedules, controlling inventory, collecting data and overseeing new staff training.

Flexible Administrative Coordinator with diverse experience from booking travel to handling expense reimbursements. Added experience in coordinating company events and team-building activities to boost employee morale. Willing to learn additional industry-specific skills to better support staff and management. Organized Office Manager with over 10 years of experience in Management field. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in Adminitration. Offering these skills and strong work ethic.

Experienced Office Management and Administration Professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

7
7
years of post-secondary education
28
28
years of professional experience

Work History

Supervisory Administrative Specialist

Department of Home Affairs
Pretoria, Gauteng
02.2016 - 03.2021
  • Responded to questions and managed communications & Interviews with Asylum Seekers.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Administration Manager

Shoprite
Pretoria, Gauteng
02.2011 - 01.2016
  • Supervised administrative operations, including hiring processes and vendor relationships to maintain smooth operations for company of 50 employees.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Recruited, hired, trained and supervised staff of 35 and implemented mentoring program that offered positive employee engagement.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Completed bi-weekly payroll for 50 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.

Marketing Manager

Vodacom
Pretoria, Gauteng
01.2007 - 01.2011
  • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
  • Developed network of related professionals to open up business opportunities.
  • Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets.
  • Implemented new SEO and SEM strategies, and Google analytics to increase conversion rates by 75%.

Territory Manager - Sales & Service

Checkers
Pretoria, Gauteng
12.2004 - 12.2007
  • Achieved sales goals, distribution targets and market share through proactive management of territory.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Developed brand expansion initiatives, including sales, marketing, advertising campaign and P&L commitments.
  • Documented time, calls and results, and submitted reports.
  • Transformed Gauteng region territory revenue by leveraging strategic business development plan, moving region up 80 spots in company rankings.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.

Court Interpreter

High Court
Pretoria, Gauteng
02.2001 - 09.2004
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Conducted research, gathered information from multiple sources and presented results.

Sales & Marketing Manager

Leama Chemical & Pharmaceuticals (PVT) Ltd
Peshawar, Khyber Pukhtunkhwa Pakistan
08.1999 - 11.2000
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Completed orders through Implemented up-selling system and organized product deliveries to meet customer timetables.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Accounts Officer

Department of Local Fund Audit
Peshawar, Khyber Pukhtunkhwa Pakistan
07.1997 - 05.1999
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
  • Input vendor payments and updated accounts to reflect new balances.
  • Developed process improvements to increase efficiency and productivity and presented to management for approval.
  • Mitigated accounting risks through identification and improvement of process inefficiencies.
  • Overhauled process for year-end inventory audits to improve accuracy.
  • Processed payroll for Retired employees.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Assisted management with finalization of annual expense plans.
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Maintained accurate and complete documentation for all financial department procedures.

Financial Controller

World Bank Consultant Team Pakistan
Islamabad , Punjab
01.1993 - 02.1997
  • Collaborated with executive team in preparation of annual capital and operating budgets, forecasts and all financial reporting and analysis.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
  • Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
  • Used Computer Software to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
  • Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
  • Led organizational cash flow and cash flow forecasting initiatives.
  • Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
  • Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.
  • Reduced waste and boosted productivity by restructuring finance and accounting departments.
  • Increased flow of financial information throughout company by improving communication strategies.
  • Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
  • Implemented new automated billing reminder system, slashing past-due accounts 80%.

Education

Certificate in Commerce - Economics. Accounting. Auditing

Govt Commercial Training Institute
Jamrud Peshawar Khyber Pukhtunkwa
07.1982 - 08.1983

Diploma in Commerce - Commerce & Secretarial. Economics. Accounting.

Govt Commercial Training Institute
Jamrud Peshawar Khyber Pukhtunkwa Pakistan
08.1983 - 08.1984

Bachelor's Degree in Commerce - Economics. Accounting. Cost Accounting. Auditing

Govt College of Commerce
Peshawar Khyber Pukhtunkwa Pakistan
09.1985 - 06.1989

Master's Degree in Commerce - Financial Accounting. Banking & Finance. Auditing.

Quaid E Azam College of Commerce
University Of Peshawar Khyber Pukhtunkwa Pakistan
08.1989 - 09.1990

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Correspondence preparation

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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Supervisory Administrative Specialist

Department of Home Affairs
02.2016 - 03.2021

Administration Manager

Shoprite
02.2011 - 01.2016

Marketing Manager

Vodacom
01.2007 - 01.2011

Territory Manager - Sales & Service

Checkers
12.2004 - 12.2007

Court Interpreter

High Court
02.2001 - 09.2004

Sales & Marketing Manager

Leama Chemical & Pharmaceuticals (PVT) Ltd
08.1999 - 11.2000

Accounts Officer

Department of Local Fund Audit
07.1997 - 05.1999

Financial Controller

World Bank Consultant Team Pakistan
01.1993 - 02.1997

Master's Degree in Commerce - Financial Accounting. Banking & Finance. Auditing.

Quaid E Azam College of Commerce
08.1989 - 09.1990

Bachelor's Degree in Commerce - Economics. Accounting. Cost Accounting. Auditing

Govt College of Commerce
09.1985 - 06.1989

Diploma in Commerce - Commerce & Secretarial. Economics. Accounting.

Govt Commercial Training Institute
08.1983 - 08.1984

Certificate in Commerce - Economics. Accounting. Auditing

Govt Commercial Training Institute
07.1982 - 08.1983

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