Versatile professional seeking a dynamic role where a diverse skill set and a commitment to excellence can contribute to organizational success and foster a collaborative and innovative work environment.
Overview
5
5
years of professional experience
Work History
Call center agent
Cradito credit concealing
Cape Town
09.2023 - Current
Out bound calls to costumers, listening and help customers to manage their debts, follow up with the service providers to make sure customers are happy.
Giving advise to customer on how to go about managing their debts when they finish paying for old ones.
Cashier cosmetic
Dischem
Cape Town, WC
03.2022 - 08.2023
Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained clean and organized checkout areas to enhance shopping experience.
Assisted in training new cashiers on register operations and customer engagement techniques.
Cashier
Pick n Pay Philippi
Cape Town
05.2021 - 02.2022
Helping customers to pay their goods, keep the check point clean, manage my float of money with no shorts and overs.
Fill up and pack the check points shelf and all front line fridges.
Giving good customer service to all customers that passes my till point.
Cashier
Clicks
Cape Town
12.2020 - 05.2021
Customer service, helping customers with their goods and cash and utility bills.
Pack all the till points with sweets and drinks, manage my float and make sure no short and overs.
Education
End user computing - undefined
Silulo Technology
06.2017
Skills-up digital skills programme - Program skills
Wns
12.2017
Home based care - Giving care and support and comfort to old and sick, health care
Robin trust
09.2022
Skills
Problem-Solving
Communication
Teamwork and Collaboration
Adaptability
Time Management
Customer service
Languages
English
Interests
Reading
Cooking
Entrepreneurship
Personal Information
Title: call centre agent / cashier
Reference
Kenneth Mamba
Pick n pay Manager
064 982 6657
Olivia Diedrich
0644867043
Timeline
Call center agent
Cradito credit concealing
09.2023 - Current
Cashier cosmetic
Dischem
03.2022 - 08.2023
Cashier
Pick n Pay Philippi
05.2021 - 02.2022
Cashier
Clicks
12.2020 - 05.2021
End user computing - undefined
Silulo Technology
Skills-up digital skills programme - Program skills
Wns
Home based care - Giving care and support and comfort to old and sick, health care