Manyano Klaas
Summary
Versatile professional seeking a dynamic role where a diverse skill set and a commitment to excellence can contribute to organizational success and foster a collaborative and innovative work environment.
Overview
5
5
years of professional experience
Work History
Call center agent
Cradito credit concealing
Cape Town
2023.09 - Current
- Out bound calls to costumers, listening and help customers to manage their debts, follow up with the service providers to make sure customers are happy.
- Giving advise to customer on how to go about managing their debts when they finish paying for old ones.
Cashier cosmetic
Dischem
2022.03 - 2023.08
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to enhance shopping experience.
- Assisted in training new cashiers on register operations and customer engagement techniques.
Cashier
Pick n Pay Philippi
Cape Town
2021.05 - 2022.02
- Helping customers to pay their goods, keep the check point clean, manage my float of money with no shorts and overs.
- Fill up and pack the check points shelf and all front line fridges.
- Giving good customer service to all customers that passes my till point.
Cashier
Clicks
Cape Town
2020.12 - 2021.05
- Customer service, helping customers with their goods and cash and utility bills.
- Pack all the till points with sweets and drinks, manage my float and make sure no short and overs.
Education
End user computing - undefined
Silulo Technology
06.2017
Skills-up digital skills programme - Program skills
Wns
12.2017
Home based care - Giving care and support and comfort to old and sick, health care
Robin trust
09.2022
Skills
- Problem-Solving
- Communication
- Teamwork and Collaboration
- Adaptability
- Time Management
- Customer service
Languages
English
Interests
- Reading
- Cooking
- Entrepreneurship
Personal Information
Title: call centre agent / cashier
Reference
Kenneth Mamba
Pick n pay Manager
064 982 6657
Olivia Diedrich
0644867043
Timeline
Call center agent
Cradito credit concealing
2023.09 - Current
Cashier cosmetic
Dischem
2022.03 - 2023.08
Cashier
Pick n Pay Philippi
2021.05 - 2022.02
Cashier
Clicks
2020.12 - 2021.05
End user computing - undefined
Silulo Technology
Skills-up digital skills programme - Program skills
Wns
Home based care - Giving care and support and comfort to old and sick, health care
Robin trust