Mantwa Elizabeth Jonas
Section Manager
Warrenton,NC
Summary
Dynamic Section Manager at Transnet Freight Rail with a proven track record in operations improvement and staff leadership. Successfully mentored teams, enhancing productivity through targeted training programs. Recognized for strategic planning and effective decision-making, achieving on-time project completion while fostering a collaborative work environment. Committed to safety management and continuous improvement.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
Section Manager
Transnet Freight Rail
03.2005 - Current
- Mentored junior employees for career growth, building a strong talent pipeline for the organization.
- Resolved complex issues through root cause analysis and implementation of effective solutions tailored to specific situations.
- Fostered a positive work environment by promoting teamwork, open communication, and recognition of individual achievements.
- Achieved consistent on-time project completion by monitoring progress, identifying bottlenecks, and taking corrective actions as needed.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Developed and executed strategic plans to achieve company objectives and improve overall performance.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Enhanced productivity with staff training and development programs, resulting in higher employee satisfaction rates.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Monitored production targets to meet company and customer demands.
- Developed production schedules to maintain sufficient shift coverage.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Enforced health and safety protocols to promote safe working environment.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
- Trained in and implemented emergency response procedures to protect team members and property.
- Coordinated with other departments to align production with customer requirements.
Education
BBA -
Mancosa Uniersity
04.2001 -
Skills
Operations improvement
Staff leadership
Staff development
Resource allocation
Continuous improvement
Operations oversight
Workforce management
Staff planning
Team management
Motivational leadership
Safety management
Time management
Staff training
Decision-making
Teamwork and collaboration
Strategic thinker
Team building
Total quality management
Accomplishments
- Supervised team of 25 staff members.
- Collaborated with team of 8 in the development of Correcting the Skew loading of Wagon at Postmasburg in 2021.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved She appointment in our Depot which led to Safety compliance.
Certification
License - Assessor
INTEREST HOBBIES : READING, DOING FUN WALK, SINGING INTERACTING WITH POSITIVE INFLUENCIAL PEOPLE. SP
Interests and Hobbies
Reading: Enjoy exploring material that enhances leadership, operational knowledge, and personal growth.
Fun Walks: Participate in community and wellness walks to promote balance and fitness.
Singing: Engage in music as a form of creativity and relaxation.
Networking: Enjoy connecting with positive and influential individuals who inspire professional and personal growth.
Sports Enthusiast: Passionate about watching soccer, tennis, and golf, appreciating teamwork, discipline, and strategy.
Timeline
RIC and First Aid
03-2024
Training - Train Driving Specialist
08-2023
License - Assessor
10-2014
Section Manager
Transnet Freight Rail
03.2005 - Current
BBA -
Mancosa Uniersity
04.2001 -