Mantsha Alice Ramaboea

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Devised hiring and recruitment policies for 500 employee company

Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life

• Administered assessments and developed academic goals based on specific disabilities and barriers to learning
• Worked with teachers to implement behavioral improvement plans based on established assessments
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships.
• Assessed clients for abuse and neglect to compile documentation for court reports.