Manju Naicker
General Manager
Boksburg
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
General Manager
SSD
Johannesburg
05.2021 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Collaborated with cross-functional teams to develop innovative solutions.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Interacted well with customers to build connections and nurture relationships.
Small Business Owner
At Manjus
Durban
02.2009 - 12.2020
- Raised property accuracy and accountability by creating new automated tracking method.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Designed business plan to define concept, short-term and long-term goals and strategies.
Sales Representative
Arch Chemicals
Johannesburg
08.2003 - 04.2006
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Education
Matriculation -
Sea Cow Lake Secondary
DurbanBusiness Management -
Varsity College
Durban Central 01.1999 - 12.2001
Skills
Operations Oversight
undefinedTimeline
General Manager
SSD
05.2021 - Current
Small Business Owner
At Manjus
02.2009 - 12.2020
Sales Representative
Arch Chemicals
08.2003 - 04.2006
Business Management -
Varsity College
01.1999 - 12.2001
Matriculation -
Sea Cow Lake Secondary
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