Microsoft Excel
MANIVASAN NAIR
Executive
Kempton Park
Summary
I am a hands-on and decisive leader with a flexible approach, known for fostering creative thinking, initiative, and teamwork. I place high value on loyalty, dedication, integrity, and commitment, which I believe are fundamental for successful leadership.
With substantial FMCG experience across food, household, and pharmaceutical sectors, I have excelled in roles spanning supply chain, sales, and administration. I am adept at visualizing and executing solutions, ensuring strict adherence to deadlines, and thrive on challenges as opportunities for growth.
My strengths lie in strategic planning, problem-solving, and effective communication, supported by a calm demeanor that enhances customer relationships and team cohesion. I am a committed team player, self-motivated, and capable of engaging with stakeholders at all levels. My pragmatic approach, coupled with a relentless work ethic, enables me to drive organizational growth, improve operations, and manage financial and stakeholder relations efficiently.
I am dedicated to leading and developing talented teams, implementing strategic business plans, and delivering impactful results.
Overview
34
34
years of professional experience
10
10
Years of professional study
Work History
Divisional Executive (Dedicated Contracts)
Bidvest Vericon
11.2022 - Current
- Managed the Heineken account, encompassing 37 sites, contributing 40% of revenue and 60% of trading profit.
- Took over account management from a struggling team, optimizing operations and maintaining high performance.
- Analyzed market trends to inform strategic decisions related to pricing models and service offerings within the contract.
- Cultivated a culture of continuous improvement among staff members involved in the contracting process, fostering innovation and efficiency improvements over time.
- Provided training to internal teams on best practices to enhance operational effectiveness.
- Collaborated with cross-functional teams to successfully execute the contract deliverables within budget.
General Manager Business Development
Bidvest Vericon
02.2014 - 10.2022
- Led the development of the national Sales team, focusing on new sales and business growth.
- Achieved sales budgets and stretch targets through strategic planning and effective business development.
- Oversaw project management, compliance, and optimization of financial models and processes.
- Strategy formulation as well as revising systems, processes, financial models (for costing and escalations)
- Compliance management with regards to Commercial Agreements, Labour Legislations, SOPs, Health & Safety, etc.
- Expanded the client base by implementing effective business development strategies.
National Customer Services Manager
Reckitt Benckiser
06.2011 - 11.2013
- Directed customer service operations, achieving a 98% service level to clients.
- Coordinated logistics, stock replenishment, and acted as a liaison between production and sales.
- Implemented cost-saving initiatives and managed a successful logistics transition to a 3PL service provider.
- Order phasing in line with commercial agreement to meet company targets
- Direct communication initiated and maintained with major customers with regards to service-related issues
- Measuring, monitoring and influencing of service levels with Top 5 customers as well as total company
- Driving cost saving initiatives by constantly engaging with key customers
- Project successfully completed for logistics change to 3PL service provider.
- Partnered with other departments to resolve escalated issues promptly, ensuring seamless communication between all parties involved.
Regional Customer Services Manager – Inland
The Ceres Beverage Company
01.2009 - 05.2011
- Managed secondary distribution and a national third-party distribution agents.
- Maintained direct communication with major customers and monitored service levels.
- Boosted company reputation with exceptional handling of high-priority client accounts.
- Implemented proactive measures to anticipate customer needs, resulting in higher service delivery.
- Monitoring of service levels and measuring of forecasting performance.
Regional Sales Manager – Inland
The Ceres Beverage Company
06.2006 - 01.2009
- Achieved sales budgets and managed a team of sales agents in top-end retail channels.
- Oversaw promotions, activations, and merchandising, contributing to regional sales growth.
- Promoted to retail team leader and managed other regional sales managers.
- Was part of the project team that initiated the start-up of Pioneer Foods Instore (PFI).
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Developed and maintained positive relationships with clients in assigned sales regions.
Sales Representative
SAD Foods
03.2001 - 05.2006
- Managed sales budgets and customer relationships within the Vaal Triangle area.
- Focused on major retail channels and handled merchandising within the region.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Warehouse/Category Manager
SAD Foods
04.2000 - 02.2001
- Led space management and category captaincy at Pick n Pay.
- Managed a warehouse fleet and staff, overseeing stock replenishment and forecasting.
Telesales/Admin Clerk
SAD Foods
11.1994 - 03.2000
- Achieved sales budgets and handled customer service, invoicing, and load planning.
- Managed fleet maintenance and financial reconciliation.
Driver
SAD Foods
01.1991 - 10.1994
- Responsible for route planning, deliveries, and stock counts.
Education
MBA - Electives and core modules completed
Wits Business School
Johannesburg, South Africa 04.2001 -
Bachelor of Commerce (Informatics) - Information Systems and Quantitative Management
UNISA
Durban 04.2001 - 2007.04
Diploma in Datamatrix (Computer Science and Information Systems) - undefined
UNISA
Skills
Accomplishments
- Used Microsoft Excel to develop inventory management spreadsheets, vehicle tracking models, costing models, sales call cycles, resource models.
- As a sales rep I achieved my sales targets for 36 consecutive months.
- As the National Customer Service Manager at Reckitt Benckiser, I managed to improve the service level from 68% to 98%. Through process enhancement, the saving on shrinkage cost was R23m.
- The largest contract negotiated by me exceeded R350m for three years and manage to negotiate an extension for another two years.
Software
Microsoft Word
Microsoft Powerpoint
Microsoft Project
Microsoft Visio
SAP
JDE
Interests
Golf
Swimming
Reading
Travelling
Timeline
Divisional Executive (Dedicated Contracts)
Bidvest Vericon
11.2022 - Current
General Manager Business Development
Bidvest Vericon
02.2014 - 10.2022
National Customer Services Manager
Reckitt Benckiser
06.2011 - 11.2013
Regional Customer Services Manager – Inland
The Ceres Beverage Company
01.2009 - 05.2011
Regional Sales Manager – Inland
The Ceres Beverage Company
06.2006 - 01.2009
MBA - Electives and core modules completed
Wits Business School
04.2001 -
Bachelor of Commerce (Informatics) - Information Systems and Quantitative Management
UNISA
04.2001 - 2007.04
Sales Representative
SAD Foods
03.2001 - 05.2006
Warehouse/Category Manager
SAD Foods
04.2000 - 02.2001
Telesales/Admin Clerk
SAD Foods
11.1994 - 03.2000
Driver
SAD Foods
01.1991 - 10.1994
Diploma in Datamatrix (Computer Science and Information Systems) - undefined
UNISA
Leadership roles
Director VERICON OUTSOURCING PTY LTD - February 2019
Director SMART RESOURCING SOLUTIONS PTY LTD- May 2024
Skillshighlights
- Computer literate with full MS Office literacy. Advanced
- SAP Literate
- JDE literate
- Forecasting (Demand Solutions)
Professionalvalueadded
- Operations Management, Initiated Contract Escalation Template which resulted in retention of business and increase in margins
- Sales Management, Developed new costing template to reflect margin improvement
- Project Management, Initiated Reverse Logistics Project which resulted in a more efficient and accurate process improving the turnaround time on customer claims
Personalinterestsachievements - Achievements
- Prefect in Secondary school and Head Prefect in Primary school
- Chairman of the School Governing Body, Glenview Primary School
- Current sport interest in golf but enjoy squash and swimming as well as a follower of rugby and cricket
- Achieved a black belt in karate and competed and refereed competitions up to provincial level
References
References available on request
Skillshighlights
- Computer literate with full MS Office literacy. Advanced
- SAP Literate
- JDE literate
- Forecasting (Demand Solutions)
Professionalvalueadded
- Operations Management, Initiated Contract Escalation Template which resulted in retention of business and increase in margins
- Sales Management, Developed new costing template to reflect margin improvement
- Project Management, Initiated Reverse Logistics Project which resulted in a more efficient and accurate process improving the turnaround time on customer claims
Personalinterestsachievements - Achievements
- Prefect in Secondary school and Head Prefect in Primary school
- Chairman of the School Governing Body, Glenview Primary School
- Current sport interest in golf but enjoy squash and swimming as well as a follower of rugby and cricket
- Achieved a black belt in karate and competed and refereed competitions up to provincial level
References
References available on request
Skills Highlights
- Computer literate with full MS Office literacy. Advanced
- SAP Literate
- JDE literate
- Forecasting (Demand Solutions)
Professional Value
- Operations Management, Initiated Contract Escalation Template which resulted in retention of business and increase in margins
- Sales Management, Developed new costing template to reflect margin improvement
- Project Management, Initiated Reverse Logistics Project which resulted in a more efficient and accurate process improving the turnaround time on customer claims
Personal Achievements
- Prefect in Secondary school and Head Prefect in Primary school
- Chairman of the School Governing Body, Glenview Primary School
- Current sport interest in golf but enjoy squash and swimming as well as a follower of rugby and cricket
- Achieved a black belt in karate and competed and refereed competitions up to provincial level
References
References available on request
Skills Highlights
- Computer literate with full MS Office literacy. Advanced
- SAP Literate
- JDE literate
- Forecasting (Demand Solutions)
Professional Value
- Operations Management, Initiated Contract Escalation Template which resulted in retention of business and increase in margins
- Sales Management, Developed new costing template to reflect margin improvement
- Project Management, Initiated Reverse Logistics Project which resulted in a more efficient and accurate process improving the turnaround time on customer claims
Personal Achievements
- Prefect in Secondary school and Head Prefect in Primary school
- Chairman of the School Governing Body, Glenview Primary School
- Current sport interest in golf but enjoy squash and swimming as well as a follower of rugby and cricket
- Achieved a black belt in karate and competed and refereed competitions up to provincial level
References
References available on request
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