Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Operations Manager
Smart Waste (PTY)Ltd
01.2023 - 05.2023
Managing of 4 Area Managers and 85 site supervisors
Client Liaison (85 Sites)
Quality Control
HSE Compliance
Enforcing internal code of conduct
Representing company at CCMA hearings
Recruitment of site staff
Incident investigations and initializing preventative actions
Chairing Operations meetings
Checking and logging of time sheets for payroll
Compiling and updating HOE files for audit purposes.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Supervised operations staff and kept employees compliant with company policies and procedures.
Operations Manager
Golen (PTY)Ltd
09.2016 - 11.2022
Running day to day responsibilities that included overseeing operations at Factory
Reporting directly to Regional Manager, on Financial, HR, Operational, Marketing, Logistical and Fleet related issues
Responsible for coordinating and leading the development and execution of strategies and operational activities of the workshop
Focusing to manage people and systems to achieve the best possible outcomes while achieving safety, environment, quality and cost objectives.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Sales Executive
Casseys Auto Ford Springs
07.2015 - 08.2016
Selling and promoting of the Ford brand and also quality pre-owned vehicles.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Selling product to walk-in clients
Following up on internet leads as quickly as possible
Assisting customers with Application for finance
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Taking clients on demonstrations
Using CMS & Motivate system to load prospective clients on to the Company database and follow up daily
Making sure Client files are correct and all relevant Documentation is in files
Deliver sold vehicles to clients
Making sure silent sales boards are on new vehicles
CVP Score 96%.
Sales Executive
Springs Nissan
02.2014 - 06.2015
Selling and promoting of the Nissan brand and also second-hand vehicles
Prospecting for new clients
Selling product to walk-in clients
Assisting customers with Application for finance
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Taking clients on demonstrations
Using CMS system to load prospective clients on to the Company database and follow up daily
Making sure Client files are correct and all relevant Documentation is in files
Deliver sold vehicles to clients.
Operations & Fleet Manager
Genlex (PTY)Ltd
07.2006 - 01.2014
Oversight of budget, inventory, purchasing and supplies
Determining needs, hiring employees, overseeing assignment of employees and planning staff development
Setting goals and objectives for employees
Completed projects by effectively delegating tasks and overseeing employee performance.
Making sure clients' needs are met
Manage fuel consumption and ensure compliance with set standards through regular reporting and investigation into potential fuel fraud
Maintain a database of the fleet
Maintain all running costs on Fleet
Conduct thorough accident reporting as well as follow-up on repair and investigation on incidents
Conduct thorough breakdown reporting as well as follow-up on repair and investigation on incidents
Trained drivers to manage time effectively, improving overall mileage performance.
Responsible for tyre maintenance and management
Assist operations in maintaining good driver behavior by providing reports and training material.
Introduced incentivization programs to increase employee performances.
Technical Engineer/Key Account Manager
Dimension Data
09.2001 - 06.2006
Managing Clients & Selling of Ericsson Voice Products, Ericsson Call Centres, IT infrastructure and after sales service
Produced reports on success rates and remedial requirements.
Analyzed and interpreted customer requirements to develop engineering solutions.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Telecommunications & Computer Engineer
Dimension Data
04.1996 - 08.2001
Maintenance of PABX Systems
ISX Series, ISDX, K2, Talk 12-20, Cygnet, and Screen Based Console, ITM, Ericsson BP250
Installation & configuring of Win NT
Installation & maintenance of all Win NT & Win 95 related software for Ericsson Pabx's
Network Administrator for our office Installation & maintenance of PC based Telephone Management Systems
Upgrading of Computers
Do the installation & maintenance of Call Centre software called Callscan which runs on a Unix server platform and Win95 clients accessing the Unix server.
Technical Officer
Telkom S.A
01.1994 - 01.1996
Installations and Maintenance PABX systems
Installation & maintenance of PC based Telephone Management Systems.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Delivered services to customer locations within specific timeframes.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked effectively in fast-paced environments.
Telkom Technician
Telkom S.A
03.1986 - 01.1993
Transmission, Main Cable and Distribution Cable Planning.
Applied critical thinking and research to address complex issues.
Education
High School Diploma -
Voortrekker High School
Pietermaritzburg
04.2001 -
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MCSE(Microsoft Certified Systems Engineer) - IT
Pin-Point
Durban
04.2001 -
Skills
Health and Safety Compliance
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Resume
Telkom S.A, March 1986 - March 1996, Voice Data supplier., Telkom Technician, Transmission, Main Cable and Distribution Cable Planning., Better Prospect
Dimension Data, April 1996 - June 2006, One of SA's leading IT Company., Telecommunications & Computer Engineer, Maintenance of PABX Systems. ISX Series, ISDX, K2, Talk 12-20, Cygnet, and Screen Based Console, ITM, Ericsson BP250. Installation & configuring of Win NT. Installation & maintenance of all Win NT & Win 95 related software for Ericsson Pabx's. Network Administrator for our office Installation & maintenance of PC based Telephone Management Systems. Upgrading of Computers. Do the installation & maintenance of Call Centre software called Callscan which runs on a Unix server platform and Win95 clients accessing the Unix server., Received lucrative job opportunity
Genlex (PTY)Ltd, July 2006 - Jan 2014, Operations & Fleet Manager, Oversight of budget, inventory, purchasing and supplies. Determining needs, hiring employees, overseeing assignment of employees and planning staff development. Setting goals and objectives for employees. Making sure clients' needs are met. Manage fuel consumption and ensure compliance with set standards through regular reporting and investigation into potential fuel fraud. Maintain a database of the fleet. Maintain all running costs on Fleet. Conduct thorough accident reporting as well as follow-up on repair and investigation on incidents. Conduct thorough breakdown reporting as well as follow-up on repair and investigation on incidents. Responsible for tyre maintenance and management. Assist operations in maintaining good driver behaviour by providing reports and training material. Working knowledge of Microsoft Office suite., Kobus Wolmerans (Director) 072 142 6402 (Deceased), Retrenched due to company Liquidation.
Springs Nissan, Feb 2014 - June 2015, Sales Executive, Selling and promoting of the Nissan brand and also second-hand vehicles. Prospecting for new clients. Selling product to walk in clients. Assisting customers with Application for finance. Taking clients on demonstrations. Using CMS system to load prospective clients on to the Company database and follow up daily. Making sure Client files are correct and all relevant Documentation is in files. Deliver sold vehicles to clients., Pits 011 811 2777, Did all online courses for all Makes and models of Nissan and sales accelerator courses., Job opportunity at Casseys Auto Springs.
Casseys Auto Ford Springs, July 2015 - August 2016, Sales Executive, Selling and promoting of the Ford brand and also quality pre-owned. Prospecting for new clients. Selling product to walk in clients. Following up in internet leads as quick as possible. Assisting customers with Application for finance. Taking clients on demonstrations. Using CMS & Motivate system to load prospective clients on to the Company database and follow up daily. Making sure Client files are correct and all relevant Documentation is in files. Deliver sold vehicles to clients. Making sure silent sales boards are on new vehicles. CVP Score 96%., Johann Maartens 010 593 2829, Did all online courses for all Makes and models of Ford. Did do CVP Training, Fiesta, Focus, Ranger, Fusion & Sync2, and sales accelerator courses. Did product Knowledge test 14/08/2015 and was only Salesman to pass in dealership and out of only 28% that Passed countrywide., Got lucrative Job Offer
Golen (PTY)Ltd, Sep 2016 - Nov 2022, Operations Manager, Running day to day responsibilities that included overseeing operations at Factory. Reporting directly to Regional Manager, on Financial, HR, Operational, Marketing, Logistical and Fleet related issues. Responsible for coordinating and leading the development and execution of strategies and operational activities of the workshop. Focusing to manage people and systems to achieve the best possible outcomes while achieving safety, environment, quality and cost objectives., Kassie Scheepers, Regional Manager 079 513 8907, Retrenched due to company Liquidation.
Smart Waste (PTY)Ltd, Jan 2023 - May 2023, Operations Manager, Managing of 4 Area Managers and 85 site supervisors. Client Liaison (85 Sites). Quality Control. HSE Compliance. Enforcing internal code of conduct. Representing company at CCMA hearings. Recruitment of site staff. Incident investigations and initialising preventative Actions. Chairing Operations meetings. Checking and logging of time sheets for payroll. Compiling and updating HOE files for audit purposes., Toann Claasen, General Manager (082 304 1135), Retrenched due to downsizing of operations.