MANDY SHANELL EDWINAH PAPIER
MOORREESBURG
Summary
Experienced in handling administrative tasks with precision and speed. Thrives in fast-paced environments, ensuring smooth operations and seamless communication. Strong organisational skills and knack for problem-solving make for reliable support in any office setting. Administrative professional with experience in managing office tasks, handling correspondence, and maintaining records. Skilled in using office software, coordinating schedules, and supporting team activities. Strong organisational abilities and commitment to ensuring smooth office operations.
Overview
8
8
years of professional experience
Work History
STORE LADY
ASLA CIVIL
MOORREESBURG, SOUTH AFRICA
09.2025 - 04.2026
- Receiving product
- Handling the parts of palming
- Issuing out building materials
- Assisted with job card management and processed payments bi-weekly
- Performed regular inventory counts to maintain accurate stock levels
- Sourced and procured building materials to support ongoing projects
OPERATING SWITCHBOARD
OVERBERG AGRI (PTY) LTD
MOORREESBURG, SOUTH AFRICA
05.2024 - 08.2025
- Sort and deliver incoming mail and send
- outgoing mails
- Schedule appointments and receive customer or visitors
- Good qualities of a receptionist
- Greeting Visitors
- Active listening and providing clear solutions to build trust and loyalty
- Resolve Issues
- Provide general information to staff, clients, or the public
- Answer and transfer telephone calls or take messages
- Perform data entry tasks
- Prompt, Personalized Communication
- Answer phones and direct appropriately
- Direct Calls
- Administration
- Front Office
- Telephone Switchboard
- External Calls
- Scheduling appointments
- Performed clerical duties to support efficient daily operations.
- Monitor alarm panel indicators
- Maintained clean, safe working environments to eliminate accident risks.
- Engaged with customers to understand needs and deliver tailored service.
- Identified issues, analysed information, and provided effective solutions.
- Built and maintained courteous and effective working relationships.
RECEIVING CLERK
OVERBERG AGRI MECHANISATION
MOORREESBURG, SOUTH AFRICA
05.2022 - 05.2024
- Issuing Goods
- Administration of Goods
- Properly accounting for the location of
- Incoming goods
- Assuring no damaged items are sent or
- Documented receipt of goods, ensuring accurate inventory records and streamlined inventory management.
- Comparing packing lists to company
- Compile and submit comprehensive reports and Portfolio
- Purchase orders and ensuring that the
- Products in each delivery match the
- Packing list
- Collaborating with the marketing
- Department of develop a schedule
- Assembling and displaying
- Manufacturer marketing pieces on the sales floor
- Updating the product inventory as products are received and added to the inventory
- Packaging products for return to vendors and filling out any paperwork necessary
- Good communication and organizational skills
- Ability to maintain accurate records
- Prepared and organised warehouse space for new stock, optimising storage solutions for efficiency.
- Performed administrative tasks, including filing and data entry, supporting efficient operations within the receiving department.
- Managed documentation for received goods, including delivery notes and invoices, facilitating financial auditing processes.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
WAREHOUSE CLERK
VEDANTA / NCMO - MINOPEX
GAMESBERG, NORTHERN CAPE
05.2018 - 04.2022
- Issuing goods at the company store
- Teamwork and collaboration
- Critical thinking and problem solving
- Professionalism and strong work ethic
- Language skills, Typing speed, knowledge of grammar rules, Leadership
- Provides lead direction for an assigned clerical staff; ensures that work is handled on a priority basis and completed in a timely manner.
- Develops and maintains cash, invoice, disbursements and control accounts, accounts for monies, receipts and tokens, balances account and prepares routine report
- Records and control of statistics
- Created and organised agendas to facilitate discussions.
- Type, Format, or edit routine memos or other reports
- Typing of word processing
- Office machine operation and filling
- Predation of meetings
- Distribution of all documentation
- Maintained clean, organised work environment to comply with health and safety regulations.
- Coordinated with logistics teams to schedule incoming deliveries, optimising warehouse space and improving inventory flow.
- Trained new warehouse operatives by sharing knowledge and best practices, enhancing team capability.
- Picked orders to meet productivity targets.
- Participated in regular team meetings to discuss performance metrics and set goals.
- Examine received/issuing goods for
- Reported defects in received goods.
- Performed quality control assessments to maintain standards
- Responsible for the physical receipt,
- inspection and documentation of
- incoming and outgoing materials and
- equipment.
- Ensure all materials are received,
- inspected, stored, maintained and issued in a timely and compliant manner.
- Ensure proper creation, filing and dissemination of all material related paperwork
- Maintains the material/inventory management system
- Ensuring good housekeeping and security of materials
RETAIL
JET STORE RETAILING
MOORREESBURG, SOUTH AFRICA
01.2018 - 05.2018
- Providing excellent customer service
- Enhanced customer satisfaction and increased sales through attentive service
- Processing transactions accurately
- Ensured security of cash drawer by following strict cash management protocols
- Cash Management
- Identified and reported discrepancies in cash balance to prevent financial losses
- Accuracy Checks
- Age Verification
- Returns and Changes
- Clear checkout area
- Stocking and supplies
- Unpacking of incoming stock, banking,
Education
Certificate of Higher Education - OFFICE ADMINISTATION
DIRKIE UYS HIGH SCHOOL
MOORREESBURG01-2003
Skills
- Inventory management
- Product procurement
- Data entry
- Scheduling appointments
- Appointment scheduling
- Team collaboration
- Customer service
- Process optimization
- Conflict resolution
- Quality assurance
- Record keeping
- Problem solving
- Time management
- Administrative tasks
- Cash management
- Multitasking efficiency
- Multitasking
- Efficient communication
- Records management
- Problem Resolution
- Microsoft Office proficiency
- Office supply management
- Documentation control
- Invoicing and billing
- Database administration
- Interpersonal communications
- Data entry speed
- Office equipment operation
- Petty cash management
- Outstanding written and verbal communication
- Workload organisation
- Office management software
- Corporate administration
- Photocopying and printing
- Filing systems management
- Email correspondence management
- Customer relationship management tools
- Confidential correspondence
- Inventory control
- Well-organised
- Sensitive data protection
- Financial recordkeeping
- Workflow planning
- Basic bookkeeping
- Reception management
- Filing system management
- File and data retrieval systems
- Mail distribution
- Email correspondence handling
- Meeting coordination
Languages
Afrikaans, English
First Language
Hobbies and interests
- OUTDOORS
References
ASLA CIVIL
REF: PIETER JOSEPH
CELL NO: 072 631 6280
OVERBERG AGRI
REF: WYNAND HEUNIS
OFFICE NO: 022 433 8300
CELL NO: 084 584 3442
VEDANTA / NCMO MINOPEX
REF: Cobus Vorster
CELL NO: 082 4414 091
Accomplishments
- Improved stock management by maintaining accurate inventory records
- Helped reduce stock losses through careful handling and monitoring
- Supported timely project completion by ensuring materials were always available
- Contributed to team productivity by working efficiently and meeting targets
Additional Information
- Available immediately and willing to work shifts, weekends, and overtime
- Physically fit and capable of handling manual tasks in a warehouse/store environment
- Proficient in basic computer applications and record-keeping
- Reliable, punctual, and able to work well under pressure
- Strong team player with good communication skills
Timeline
STORE LADY
ASLA CIVIL
09.2025 - 04.2026
OPERATING SWITCHBOARD
OVERBERG AGRI (PTY) LTD
05.2024 - 08.2025
RECEIVING CLERK
OVERBERG AGRI MECHANISATION
05.2022 - 05.2024
WAREHOUSE CLERK
VEDANTA / NCMO - MINOPEX
05.2018 - 04.2022
RETAIL
JET STORE RETAILING
01.2018 - 05.2018
Certificate of Higher Education - OFFICE ADMINISTATION
DIRKIE UYS HIGH SCHOOL