Summary
Overview
Work History
Education
Skills
Timeline
Mandy  Sibisi

Mandy Sibisi

Midrand

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations, notably at Owees Places. Skilled in multi-line telephone systems and staff management, I excel in resolving customer inquiries and improving performance. Leveraging consultative sales techniques and security awareness, I consistently achieve and surpass targets.

Overview

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Work History

Receptionist

Owees Places
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Sales Consultant

Clientele Life
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic

Clerk

African Bank
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Education

High School Diploma -

Amakholwa Secondary Schools , Pietermaritburng

Skills

Multi-line Telephone Systems

Timeline

Receptionist - Owees Places
Sales Consultant - Clientele Life
Clerk - African Bank
Amakholwa Secondary Schools - High School Diploma,
Mandy Sibisi