Mandy Claudelle Jeggels
Senior Financial Officer: Credit Control and Debt Management
Jeffreys Bay
Summary
Dedicated Public Administration and Municipal Finance Professional experienced in local government revenue management and credit control. Achieved operational efficiency and sound governance through effective leadership and financial analysis. Focused on enhancing revenue optimisation and promoting institutional sustainability.
Overview
3
3
Languages
3
3
Certifications
10
10
years of professional experience
Work History
Senior Financial Officer: Credit Control and Debt Management
Kouga Municipality
09.2021 - Current
- Performing credit control and debt collection duties in accordance with laid down credit control and debt collection legislation, policies and procedures.
- Responsible for the performance management of debt collection ratios and targets.
- Advised council on special debt collection initiatives and provided reports on outcomes.
- Managed the performance of debt collection ratios and targets.
- Examining arrear accounts, investigating previous account history and any prior payment arrangements.
- Coordinate and control procedural administrative requirements, record keeping and reporting deadlines associated with the functionality.
- Coordinate and control management of information systems of the section.
- Supervised revenue collection processes, ensuring adherence to targets and timelines.
Financial Officer: Services
Kouga Municipality
08.2019 - 08.2021
- Facilitated processing of municipal account operations and customer service information to enhance customer relationships.
- Recommended corrective measures for administrative billing errors and service restrictions.
- Implemented measures to protect municipal revenue by identifying and addressing risks.
Cashier
Kouga Municipality
10.2017 - 07.2019
- Processed payments for services from the public, ensuring accurate receipting.
- Reconciling daily total collections against receipts.
- Prepared verification schedules before forwarding cash and cheques for deposit.
Data Processing Officer
Kouga Municipality
11.2016 - 09.2017
- Daily backup of data on the financial system.
- Executed daily closure of cashiers to accurately reconcile transactions and maintain financial records.
- Managed and updated user passwords for secure access.
- Oversaw inventory management and organization of IT stock.
- Record keeping of IT assets.
Education
Advanced Diploma - Management
STADIO Higher Education
Gauteng 04.2001 -
Municipal Finance Management Programme -
FACHS Business College
Gauteng 04.2001 -
Diploma - Public Administration and Management
University of South Africa
Gauteng10-2019
Grade 12 - High School
Humansdorp Secondary School
Eastern Cape 04.2001 -
Skills
Problem-solving
Strategic financial planning
Bank reconciliation
Client relationship management
Change management
Cross-functional collaboration
Decision-making
Staff performance evaluation
Problem-solving
Integrity
Customer focus
Bank reconciliation
Certification
Financial Accounting - Short course
Timeline
Senior Financial Officer: Credit Control and Debt Management
Kouga Municipality
09.2021 - Current
Financial Officer: Services
Kouga Municipality
08.2019 - 08.2021
Cashier
Kouga Municipality
10.2017 - 07.2019
Data Processing Officer
Kouga Municipality
11.2016 - 09.2017
Advanced Diploma - Management
STADIO Higher Education
04.2001 -
Municipal Finance Management Programme -
FACHS Business College
04.2001 -
Grade 12 - High School
Humansdorp Secondary School
04.2001 -
Diploma - Public Administration and Management
University of South Africa