MANDLENKOSI SIBUSISO SONGO
Boksburg
Summary
Board Member and Organisational Development Specialist with strong expertise in corporate talent strategy and performance implementation. Demonstrated success in enhancing organisational effectiveness through strategic HR project leadership. Skilled in change management and talent management strategies, fostering an inclusive workplace culture that boosts employee engagement and performance.
Overview
17
17
years of professional experience
Work History
Organisational Development and Change Specialist
ICASA
Centurion
09.2021 - Current
- Facilitated execution of ICASA organisational development strategy to enhance efficiency.
- Developed and maintained policies and procedures for organisational development management.
- Executed institutional operating model to drive strategy realisation and transformation.
- Led organisational design initiatives to ensure alignment across ICASA.
- Cultivated an ethical, inclusive culture focused on values and professional growth.
- Implemented innovative talent management strategies to identify and retain top performers.
- Co-developed change management strategy aligned with People and Culture pillars.
- Monitored change barometer and proposed interventions to drive transformation success.
- Analysed data to assess trends and inform policy recommendations within the organisation.
- Collaborated with teams to develop strategic communication plans for public awareness campaigns.
Organisational Learning and Development Specialist
City of Ekurhuleni
01.2016 - 08.2021
- Facilitated administrative, development, delivery, and research efforts for L&OD colleagues.
- Proactively crafted creative communications and marketing materials to enhance program engagement.
- Leveraged Kirkpatrick model to develop assessment tools for measuring program success.
- Created validated assessments and surveys that effectively gauge desired outcomes.
- Presented analytical findings with actionable recommendations to foster continuous improvement.
- Oversaw purchase order and invoice processes for vendor-related transactions.
- Provided confidential support in performance management and talent planning through project oversight and training initiatives.
- Executed comprehensive project management for semi-complex initiatives from inception to completion.
Human Resource Business Partner
City of Ekurhuleni
02.2012 - 12.2015
- Led HR leadership by providing strategic direction and operational guidance at the Corporate Office.
- Successfully implemented an HR strategic plan detailing required capabilities and delivery approaches.
- Presented cases for conciliation and arbitration at CCMA and Bargaining Council effectively.
- Collaborated with Department of Labour on labor inspections to ensure adherence to regulations.
- Managed comprehensive training initiatives on labor laws and company policies for corporate staff.
- Assessed corporate training needs and executed suitable programs for development.
- Championed compensation plans that effectively motivated high performers.
- Analyzed employee turnover data to identify issues and crafted retention strategies.
Training Officer
City of Ekurhuleni
12.2010 - 01.2012
- Championed employee growth within assigned areas by implementing targeted development strategies.
- Oversaw training programs following workplace skills plan to align with business goals.
- Directed projects supporting strategic initiatives to drive organizational success.
- Managed TRII process to streamline operations and improve outcomes.
- Ensured accuracy of data for effective monitoring and reporting.
- Aligned Functional Training Practices throughout COE according to Training Policies and Procedures.
- Achieved customer satisfaction through timely and quality delivery of training coordination services.
- Ensured adherence to SHERQ policies and legal requirements outlined in OHS Act.
Recruitment Consultant
Indube Staffing Solutions
<ul>
<li>Met monthly sales goals by consistently generating revenue opportunities.<br>
Leveraged diverse strategies such as cold-calling and client meetings to drive business growth.<br>
Maintained enduring relationships with clients and candidates to foster trust.<br>
Directed entire recruitment process from outreach to successful candidate placement.<br>
Consulted clients on market insights, salary ranges, and best recruitment practices.<br>
Negotiated mutually beneficial offers between clients and potential hires.<br>
Sourced candidates via job portals, social media platforms, and networking events.<br>
Evaluated candidate fit through thorough screening processes including interviews.</li>
</ul>
01.2010 - 11.2010
- Met monthly sales goals by consistently generating revenue opportunities.
Leveraged diverse strategies such as cold-calling and client meetings to drive business growth.
Maintained enduring relationships with clients and candidates to foster trust.
Directed entire recruitment process from outreach to successful candidate placement.
Consulted clients on market insights, salary ranges, and best recruitment practices.
Negotiated mutually beneficial offers between clients and potential hires.
Sourced candidates via job portals, social media platforms, and networking events.
Evaluated candidate fit through thorough screening processes including interviews.
Recruitment Consultant
Computickets
<ul>
<li>Drive business by onboarding new clients and expanding partnerships.<br>
Develop and post job listings on various employment platforms.<br>
Screen applications to identify suitable candidates for open positions.<br>
Interview candidates across different experience levels and roles.<br>
Utilise networking platforms to connect with prospective hires.<br>
Manage candidate communications throughout the selection process.<br>
Execute background screenings and other verification measures.<br>
Collaborate with clients and Line Managers to assess recruitment needs.</li>
</ul>
12.2008 - 12.2009
- Drive business by onboarding new clients and expanding partnerships.
Develop and post job listings on various employment platforms.
Screen applications to identify suitable candidates for open positions.
Interview candidates across different experience levels and roles.
Utilise networking platforms to connect with prospective hires.
Manage candidate communications throughout the selection process.
Execute background screenings and other verification measures.
Collaborate with clients and Line Managers to assess recruitment needs.
Education
Postgraduate Diploma - Human Resource Management
Central University of Technology
01.2025
Senior Management Development Programme -
University of Johannesburg
01.2024
Advance Diploma - Human Resource Management
Central University of Technology
01.2022
National Diploma - Human Resource Management
Central Johannesburg College
01.2020
National Diploma - Occupational Development ETDP
Corporate Training Learning Academy
01.2019
Higher Certificate - Occupational Development ETDP
Corporate Training Learning Academy
01.2018
Matric Certificate - with Merits
Johannesburg
Johannesburg01.2005
Skills
- Facilitation and training expertise
- Problem-solving orientation
- Coaching and mentoring
- Assessment moderation
- Programme development skills
- Regulatory knowledge
- User interface and experience design
Professional Leadership
Hope for Africa Foundation, Board Member, 11/01/23, Present
Ee Aa Status
Black Male
Languages
- English
- IsiZulu
- Sotho
- Afrikaans
References
- Mrs. Molly Mokeona, Snr Specialist Monitoring and Evaluation, Independent Communication Authority South Africa (ICASA), 073 234 7620, 012 569 - 3835
- Mrs. Zamatshali Zikalala, Senior Manager Learning and Development, City of Ekurhuleni, 074 845 5637, 011 999- 0051
- Mrs. Mpho Nhlapo, Customer Service Manager, City of Ekurhuleni, 083 212 5256, 011 999- 0004
- Ms. Tandi Rossebank, HR Managing Director, Indube Staffing Solution, 082 331 7900, 011 672 4889
Career Experience
- Organisational Development and Change Specialist, ICASA, 09/01/22, Present
- Organisational Learning and Development Specialist, City of Ekurhuleni, 01/01/16, 08/31/22
- Human Resource Business Partner, City of Ekurhuleni, 02/01/12, 12/31/15
- Training Officer, City of Ekurhuleni, 12/01/10, 01/31/12
- Recruitment Consultant, Indube Staffing Solutions, 01/01/10, 11/30/10
- Recruitment Consultant, Computickets, 12/01/08, 12/31/09
Personal Information
- Available: 30 days' notice period
- Date of Birth: 05/12/87
- Nationality: South African
- Driving License: Code C1 with own transport
Timeline
Organisational Development and Change Specialist
ICASA
09.2021 - Current
Organisational Learning and Development Specialist
City of Ekurhuleni
01.2016 - 08.2021
Human Resource Business Partner
City of Ekurhuleni
02.2012 - 12.2015
Training Officer
City of Ekurhuleni
12.2010 - 01.2012
Recruitment Consultant
Indube Staffing Solutions
01.2010 - 11.2010
Recruitment Consultant
Computickets
12.2008 - 12.2009
Postgraduate Diploma - Human Resource Management
Central University of Technology
Senior Management Development Programme -
University of Johannesburg
Advance Diploma - Human Resource Management
Central University of Technology
National Diploma - Human Resource Management
Central Johannesburg College
National Diploma - Occupational Development ETDP
Corporate Training Learning Academy
Higher Certificate - Occupational Development ETDP
Corporate Training Learning Academy
Matric Certificate - with Merits
Johannesburg
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