Open To Work
Mandla Mabunda
Group HR Manager
Ermelo
Summary
I am proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Group HR Manager
Msobo Coal / Northern Coal & Estrapade Mine
11.2023 - Current
- Building strategic partnerships with the mine business unit's Senior Leadership to comprehend the business and its strategy.
- Supported top management in disseminating HR strategy across company, aligning workforce with performance goals.
- Providing advice, guidance, and direction to top / senior leadership, Mine Managers, and employees regarding people management processes, policies, and procedures.
- Complex understanding of Labour Legislation, related policies and procedures and communicates applicability to line management and employees.
- Regularly reviewing the policies and procedures of the company in line with current legislation.
- Being accountable for end-to-end people and organizational support for all sites namely, Msobo Coal, Northern Coal and Estrapade group of companies.
- Oversaw talent attraction and retention, workforce labour planning, and maintenance of organizational structure to enhance operational effectiveness.
- Facilitated onboarding processes for new hires, ensuring smooth transitions into the company.
- Participating in HR standards and processes compliance audits and addressing identified actions.
- Conducting HR reporting through data analytics, data interpretation, trend analysis, special causes events analysis, and Analyze and Improve (A&I) interventions.
- Coaching and training HR assistants in delivering high-quality HR services and processes.
- Developing realistic but challenging HR benchmarks and efficiencies for the operation to adhere to.
- Improving systems to support HR functions.
- Implementing processes to ensure accurate labour reporting regularly.
- Offering recruitment services that engage and source appropriate staff within the operation.
- Enables the transformation of the ER culture, especially within line management to promote dispute prevention.
- Cultivating sound employee relationships and managing labour relations, including conflict resolution, disciplinary actions, and investigations, custodian of fair labour practice.
- Managed CCMA cases, preparing documentation and representing the company at arbitration hearings.
- Providing independent support and influence on managers and employees to resolve discrimination, harassment allegations, and other employee grievances.
- Streamlined HR processes for increased efficiency and effectiveness within the department.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Ensured compliance with labor laws and regulations through diligent monitoring of policies and procedures.
- Led talent acquisition efforts, resulting in a diverse and high-performing workforce.
- Promoted a positive work culture by fostering open communication and collaboration among team members.
HR Officer
Msobo Coal Mine
07.2018 - 10.2023
- Initiate and submit all documentation relating to recruitment and selection in accordance with the policy and authorisations framework.
- Assist in sourcing of CVs for all A and B Grade vacancies in consultation with Head Office HR.
- Initiate all admin related to letters of appointments, contract extensions, transfers, promotions from correctly authorised documentation and ensure that these are submitted accurately and timeously.
- Advertise vacancies and assess/interview applicants.
- Interview candidates according to the set recruitment standards.
- Conduct integrity checks on recommended candidate.
- Extend offer and prepare employment documents for the successful candidate.
- Submit completed employment pack to payroll for processing.
- Executed HR practices fairly and consistently within relevant legislation.
- Ensure high level of accuracy and integrity of HR information thereby ensuring that ethical work, professionalism and leadership behaviour is demonstrated.
- Established and maintained effective relationships between trade unions and management.
- Ensure that copies of all documentation (charge sheet, evidence, outcome, warnings, counselling and minute etc. relating to disciplinary matters are sent to the Head Office HR for record keeping within 3 working days of the outcome.
- Participate in on-Mine negotiating forums.
- Provide guidance and leadership in the implementation of employment equity and diversity management.
- Prepare and represent the company at CCMA.
- Performed IR reporting and documented meeting minutes to maintain clear communication.
- Initiate and submit all T&D approval forms before any training interventions take place.
- Ensure necessary support is provided timeously as indicated by the T&D Manager regarding skills development projects such as ABET, Learnerships etc.
- Ensure all WSP and ATR preparation and information is supplied to Head Office HR within prescribed deadlines.
- Arrange for staff training in consultation with the T&D Manager.
- Ensure timeous and accurate submission of all payroll related information for running the monthly payroll.
- Coordinate all discussions and documentation relating to deceased, retired and discharged employees and family members.
- Oversaw administration and reporting functions to maintain organizational efficiency.
- Responsible for answering the switchboard and receiving guest at reception.
- Kept precise records related to payroll, training, development, and HR processes.
- Submitted various weekly and monthly reports and reconciliations according to internal procedures.
- Attend all relevant forum meetings i.e. SD, HIV AIDS, EE etc.
- Ensure that accurate minutes are taken, recorded and circulated to relevant stakeholder at various forum meetings.
- Ensure that accurate leave forms for all types of leave are completed timeously and copies submitted to the payroll department for processing.
- Ensure that time and attendance system is always functioning.
- Ensure that all filling is kept up to date and that documents are filled accurately.
- Assist employees with all queries and escalate where required.
- Ensure that internal and external customers are frequently updated as to the progress of their requests / queries.
- Visit SLP projects and provide written detailed feedback to Mine Manager and Head Office HR.
- Ensure legal compliance and that all business practices are conducted in a safe and healthy work environment in accordance with the Occupational Mine, Health & Safety Act.
- Ensure adherence to Codes of Practice for Medical Fitness, Standard, Procedures and Protocols.
- Ensure personal and co-workers’ adherence and compliance to Security and the Company’s SHE objectives.
- Work according to the Mine’s Code of Practice and report any observations of this not being done.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Regional Personnel Manager – Northern Division
Shoprite Checkers
10.2016 - 10.2017
- Monitoring the whole HR function for the whole Far North Region from the beginning to the end in a daily basis, not limited to creating and checking employment requisitions for the new engagements.
- Drawing up full time, part time and temp contract of employment for approval by Divisional Personnel Manager.
- Ensured the HR checklist was complete and prepared the employment starter pack with all relevant documentation before submission to the Divisional office.
- Monitored and enforced compliance through the Work Force Management System to allocate hours for my region.
- Managed exceptions, daily absenteeism, no shows, and shift start times through the Work Force Management System.
- Draw a profit and loss report in a monthly basis to compare how is my store doing more especially in staff cost.
- Doing all status changes for the whole region through SAP system for approval by the Senior Regional Personnel Manager or Divisional Personnel Manager.
- Draw vacancy report in SAP and monitor in a weekly basis and do SAP structure changes when requested.
- Load and draw ITC results on sap for the new engagements.
- Being fully responsible for the administration of SAP system for my region.
- Drive and monitor the orientation of new engagement within the region.
- Ensured all exit documentation for management was complete, including resignation approvals, termination notifications, exit clearance forms, and benefit withdrawals.
- Managed the entire HR administration process, including preparing for and attending IR-related issues at CCMA while tracking all associated cases.
- Supported maintenance and development of HR policies and procedures, while conducting HR audits for all stores.
- Developed a comprehensive CV database for new recruits, focusing on Trainee Managers.
- Compilation and the coordination of the training plans and monitoring of progress as well as coordination of on-the-job assessment and training more especially for my Trainee Managers in the stores.
- Training coordination for the entire Region by making sure that I arrange training logistics as per the training requirements of employees who have put in request for training as per training plan for the month.
- Keep track of the employees who attended the training through the deficit report.
- Acting as strong interface with the Divisional Training Manager to in cooperate the WSP for my region.
- Submit timeous Training reports to the Divisional Training Manager in a weekly and monthly basis.
- Provided all relevant HR, industrial relations, and operational updates to Divisional Personnel Manager on a daily, weekly, and monthly basis.
- Negotiated favorable benefits packages with insurance providers, enhancing overall employee satisfaction and wellbeing.
- Enhanced talent acquisition efforts through targeted recruitment strategies, attracting top candidates for key positions.
Training, Administrator - Inland
Clicks Group
06.2016 - 10.2016
- Invite training delegates two months in advance as a minimum. Confirm attendance with delegates two weeks before training starts this refers to suppliers. Compliance, Risk training and Group L&D initiatives.
- Provide prepopulated registers to the Training Facilitators two weeks before training starts for the interventions that Training Facilitators are responsible for facilitating.
- Verify with Training Facilitators if they need material printed two months in advance. At the latest learning material must be printed two weeks before training starts.
- Coordinated catering arrangements two weeks prior to training sessions.
- Scheduling employees on training correctly according to geographical locations, dates, venues, and times. This must be done in collaboration with Training Facilitators.
- Followed up on reasons for non-attendance for all interventions, except those facilitated by Training Facilitators, one day post-training to identify and address barriers to participation.
- Request information from the Training Facilitators to re-schedule all learners that have missed out on training to ensure 100% coverage of learners.
- Compiled weekly and monthly reports by receiving information from the Training Facilitators and Training Manager for consolidation. Followed up on any unclear information to create meaningful reports.
- Weekly report information to be received from the Training Facilitators on Friday at 12h00, consolidated and submitted to the Training Manager on Friday at 15h00for review in preparation for Monday HR Meeting.
- Contacted Regional Managers monthly to verify details in TM Managers progress report, ensuring accuracy of store information and updates on TM Managers and training modules until TM programme completion.
- Training (SD) Tracker (information must be complete all fields must be completed, and information must align and use consistent terminology) e.g. stores referred to by name not numbers and submit to the Training Manager by the 3rd of every month in preparation for submission to the Group HR on the 5th of every month.
- Venue check-ins report. Gathering of information must be done in consultation with the store Manager. Information received from the stores to be included in the weekly report, this information must reflect what action has been taken to resolve any issues raised by store Managers.
- Send a list of training booked for the month to store managers with training venues in their stores and follow up weekly to determine needs. Report back in the weekly training report.
- Order stationery for training purposes and for the Training team and keeping correct stationary levels.
- Liaising with IT for assistance in resolving any technological queries including telephones queries and computers.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Mentored junior staff members within the Training Administration department to enhance their expertise in adult learning principles and instructional design.
Premier Human Resources, Administrator
Tracker Connect PTY LTD
03.2016 - 06.2016
- Set up 1500 Trackers' employee performance management system from manual to electronic on the VIP system.
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Organisational Development Administrator
Murray & Roberts Cementation
10.2015 - 02.2016
- Administer the performance management system and the performance cycles.
- Upload all employees on short term incentives [Annual Bonus] onto the PM System.
- Administer the online role profile effectively, track & follow up on JDE payments timeously.
- Prepare, distribute & review 1st choice scoring sheets by due date, for all participating sites.
- Prepare leadership 360 survey rater spreadsheet for agreed population by due date.
- Provide BCTWF employee information in accordance with request from M&R&L & given timelines.
- Formulate & review own performance contract and IDP by due date.
- Provide PM System training to all new users, introduce them to the PM intranet site and eLearning module prior being added to the PM system.
- Provided accurate employee information from VIP upon request.
- Provide accurate 9 box ratings from PM system.
- Submit weekly PM status report as per template to OD Manager.
- Provide accurate employee information from VIP PM System for input into talent reviews.
- Provide accurate mentor/mentee information from VIP/PM System.
- Assist with the administration of the mentorship programme, including reporting on eLearning module from LMS.
- Submit monthly report to Manager by the 28th of every month.
- Send out monthly communication to all mentees by the 15th of every month.
- Compile monthly records of mentorship discussions for review.
- Revise and maintain employee information promptly within 24 hours of receiving requests.
- Assist with the development of generic contract upon request.
- Ensure confidentiality of sensitive HR / OD information.
- Effectively administer and ensure integrity of PM System data, no changes without supporting documentation.
- Provide accurate employee information for OD initiative, always verify data.
- Comply and adhere to M&R&C policies & procedures.
- Monitored progress towards annual fundraising goals through regular reporting and evaluation activities, adjusting strategies as needed for optimal success rates.
- Tracked donor data using CRM software, optimizing communication strategies for increased engagement.
Training, Development and Transformation Intern
Murray & Roberts Power & Water
04.2015 - 09.2015
- Bursary and Student Administration: Manage bursary student records keep track of academic results, personal information and update the content of their files.
- Facilitated payments for tuition, accommodation, books, and other bursary-related fees to ensure timely financial support for students.
- Training Coordinator: Arrange training logistics as per the training requirement of employees who have put in request for training.
- Register employees at identified training institutions and arrange payment for the training.
- Follow up on submission of training reports by employees.
- Maintained records of employee learning outcomes from courses to demonstrate alignment with company objectives and development needs.
- Graduate/Diploma Development Programme Administrator: Assist with the administrator of the Graduate development Programme (GDP).
- Ensure that arrangement for GDP participants to attend Block Training course are made timeously.
- Leadership Pipeline Administration: loading of new employees on leadership pipeline and administer up to date record of all employees who are on the online performance management system for the Leadership Pipeline.
- Systems Processing of Training: maintain up to date records of all employees who are on the online performance management system for the Leadership Pipeline.
- Assist employees with using the Leadership Pipeline system (log in, capturing content for contract etc.
- Create requisitions to generate orders on the JDE systems for the payment of training.
- Record Retention: Maintain up to date and easily accessible records of training related activities.
- Co-ordination of all technical training & related matters MRPE.
- Compilation & Co-ordination of the Training Plans and monitoring of progress.
- Co-ordination of on-the-job assessments and training.
- Maintain training records, matrices and progress reports.
- Present and arrange training as well as visitor induction.
- Prepared and submitted training reports to provide insights on training effectiveness and areas for improvement.
- Act as interface with Training Manager.
- Co-ordinate and compile material for HRD meetings.
- Review assessment documentation and ensure that it complies with rules and regulations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
HR intern General Administrator
Murray & Roberts Power & Water
03.2014 - 03.2015
- Receiving & Checking employment requisitions for new staff members.
- Drawing up permanent, Limited Duration Contract (LDC), Temp & Student Contract of Employment for approval by HR Executive and / or Managing Director (whichever applicable.
- Prepared and checked Employment Starter Pack and ensured all required documentation was complete.
- Initiate IT and Security Access - for Head Office only.
- Conducted HR Orientation for new employees at Head Office to facilitate smooth onboarding.
- Upload new employee documentation onto the Human Resources Management System (HRMS) for maintaining accurate records.
- Ensure all required exit documentation are complete, not limited to:
- Approval of resignation and or termination notification;
- Exit Clearance form.
- Benefits withdrawals.
- Notify employee of exit interview.
- Prepare all relevant HR / IR correspondence relating to and including maternity leave, long service awards, extensions, transfers, performance bonuses, annual increases etc.
- Deal with HR / IR Request and queries timeously and escalate if necessary.
- Assist to maintain personnel data record filing system.
- Compiled HR / IR reports and necessary documents with accurate data.
- Sorted and organized payroll pack while coordinating with payroll department.
- Assist with the maintenance and development of HR policies and procedures.
- Scan, rename and link documents correctly on the HRMS and ensure no documents are missing.
- Participate in HR departmental audits on reports and Data.
- Co-ordinate with external supplier on providing work permit documentation / information.
- Maintained a record of required actions.
- Load new employees’ CVs on the Database.
- Assist in updating CV database on an ongoing basis.
- Administer e-recruitment data base in Neptune as well as manual database.
- Screen application received for suitable candidates and schedule timeous interviews.
- Ensure that interview packs are arranged in time in accordance to company’s procedure.
- Conduct interviews.
- Ensure verifications are complete of identified suitable candidates.
- Assist in ensuring timeous contracting and processing of required documentation of suitable identified candidates.
- Liaise with board members and recruitment officers on the best suitable candidate for the position.
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Education
National Diploma - Human Resources Management
UNISA
Pretoria09-2014
Matric Certificate -
Khomani Mbhalati High School
Giyani 04.2001 -
Skills
Recruitment and selection
Employee onboarding
Employee engagement
Background checks
Staff management
Payroll coordination
Payroll administration
Recordkeeping
Job analysis
Labor relations
Onboarding and orientation
Policy enforcement
Grievance handling and redressal
Employee morale management
Union relations
Problem-solving
Time management
Problem-solving abilities
Dispute mediation
Labor negotiations
Exit interviews
Labor law compliance
HR policy development
Benefits administration
Employee relations
Recruitment strategies
Talent acquisition
HR analytics
Timeline
Group HR Manager
Msobo Coal / Northern Coal & Estrapade Mine
11.2023 - Current
HR Officer
Msobo Coal Mine
07.2018 - 10.2023
Regional Personnel Manager – Northern Division
Shoprite Checkers
10.2016 - 10.2017
Training, Administrator - Inland
Clicks Group
06.2016 - 10.2016
Premier Human Resources, Administrator
Tracker Connect PTY LTD
03.2016 - 06.2016
Organisational Development Administrator
Murray & Roberts Cementation
10.2015 - 02.2016
Training, Development and Transformation Intern
Murray & Roberts Power & Water
04.2015 - 09.2015
HR intern General Administrator
Murray & Roberts Power & Water
03.2014 - 03.2015
Matric Certificate -
Khomani Mbhalati High School
04.2001 -
National Diploma - Human Resources Management
UNISA
Additional training short courses
- Sage- Premier HR Job Management
- Sage- Premier HR Employee Management
- EOH-Incapacity, Disability & Absenteeism Management
- GIBS- Diversity, with Diversity institute
- SGS- ISO 31000 Awareness Course / Risk Management
- Positively Alive - HIV/AIDS Training
- Mediclinic, Morningside – CPR Training
- Kwelanga Training – Competency Based Interviewing Skills
- Kwelanga Training – Managing the Mentoring Process
- Leading edge – On-Boarding Training
- CJS Training Academy – Basic Finance
- JCCI – IBN, Immigration Solutions
- Hira Training
- First Aid Training
Extra mural activities
Playing Soccer
Reading books