Travelling
Mandiso Cherrin Nyuswa
Sales And Administration
Summary
Successful Digital Marketing Specialist skilled at planning, executing and optimizing online marketing strategies. Promotes products successfully through multiple digital strategies. Achieves consistent successes with excellent planning skills and proactive campaign tracking. Expert Digital Marketing Specialist with proven record of exceeding marketing objectives by developing high-performing, multifaceted digital marketing plans. Passionate about connecting with target audiences and driving consistent growth. Insight-driven and adaptable to changing market conditions.
Overview
7
7
years of professional experience
1
1
Language
Work History
Digital Marketing Specialist
Black Elegance VIP
04.2024 - Current
- Boosted website traffic with targeted SEO tactics, keyword research, and content optimization.
- Optimized e-commerce campaigns through A/B testing to increase online sales.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
- Evaluated market trends to stay current on consumer and competitor changes.
- Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
- Implemented new strategies to improve click-through rates and conversion.
- Improved conversion rates by designing and executing A/B tests for landing pages and ad campaigns.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
Sales consultant
Fgro
09.2023 - 03.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Stayed knowledgeable on latest insurance innovations and technological advancements through continuous training.
Sales representative
Old Mutual
02.2023 - 09.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Sales representative
Avbob
12.2021 - 11.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Consultant
The Unlimited
05.2021 - 11.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Digital Marketing Executive
Dotcom Holdings
11.2020 - 04.2021
- Increased website traffic by implementing search engine optimization strategies and keyword research.
- Increased brand awareness through creation and management of social media channels, boosting social media engagement by 75%.
- Increased customer retention rates with personalized email marketing campaigns tailored to individual preferences and behaviors.
- Enhanced brand awareness through the creation of compelling social media content and daily management of company profiles.
- Optimized website exposure by analyzing search engine patterns to direct online placement of keywords or other content.
- Managed the end-to-end execution of various digital marketing projects, ensuring timely delivery within budget constraints.
- Planned and executed web, SEO, database marketing and social media advertising campaigns.
- Grew social media following with strategic outreach efforts, influencer partnerships, and engaging content curation.
Sales consultant
Sharemont Investment
08.2019 - 03.2020
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
Receptionist
Gugu T Ndlovu audiologist & Zama Khuzwayo Speech therapist
01.2018 - 07.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Receptionist
Ontyme signs and mining supplies
01.2017 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Computer Literacy
Hi-Tech Computer College
Durban 04.2001 - 04.2017
High School Diploma -
P.R Pather Secondary School
Durban, South Africa 04.2001 - 04.2016
Skills
Digital Marketing
Social Media Marketing
Keyword Research
Email marketing campaigns
Search Engine Optimization (SEO)
Marketing Strategies
Social media tools
Digital Marketing Management
Google Analytics
Place
134 Borough road, Wiggins, Durban, 4091
Driving License
Code B
Personal Information
- Date of Birth: 05/23/1999
- Gender: Female
- Nationality: South African
- Marital Status: Single
- Religion: Christian
References
- Zinhle Thusini, Old mutual, Manager, zinhle.thusini@oldmutual.co.za, 061 529 2142
- Nelly Ngculu, Avbob, Manager, angculu@assurance.avbob.co.za, +27 84 524 5616
- Nosipho Joy Swebu, Callforce, Team leader, +27 74 803 5756
- Gugu Ndlovu, Gugu T Ndlovu audiologist & Zama Khuzwayo Speech therapist, Audiologist, gugutaudiologist@gmail.com, 062 950 1416
Interests
Hobbies
Swimming, live streaming, reading, writing, dancing, singing, restaurant hopping, exploring new places.
Timeline
Digital Marketing Specialist
Black Elegance VIP
04.2024 - Current
Sales consultant
Fgro
09.2023 - 03.2024
Sales representative
Old Mutual
02.2023 - 09.2023
Sales representative
Avbob
12.2021 - 11.2022
Sales Consultant
The Unlimited
05.2021 - 11.2021
Digital Marketing Executive
Dotcom Holdings
11.2020 - 04.2021
Sales consultant
Sharemont Investment
08.2019 - 03.2020
Receptionist
Gugu T Ndlovu audiologist & Zama Khuzwayo Speech therapist
01.2018 - 07.2019
Receptionist
Ontyme signs and mining supplies
01.2017 - 01.2018
Computer Literacy
Hi-Tech Computer College
04.2001 - 04.2017
High School Diploma -
P.R Pather Secondary School
04.2001 - 04.2016