Mandiso Jonas
Administration Officer -eLearning Technology Provisioning
Bellville
Summary
Results-driven administrative professional with 10+ years of experience in government sectors, delivering high-quality support and operations. Proven track record of effective communication, organization, and customer service skills, with a strong commitment to excellence and adaptability in dynamic environments
Overview
24
24
years of professional experience
2017
2017
years of post-secondary education
3
3
Languages
Work History
Secretary
Cape
- Regional Office: Western Cape
- Province:, Province
- CV: Mandiso Jonas
Previous Supervisor
Mr Andre Pietersen
- WCED eLearning -Technology
- Telephone: 0824374838
- Email: andre@tamkhulu.com
Manager, WCED Assistant Director
Ryan Erasmus
- Telephone: 0731013873
- Email: ryan.erasmus@westerncape.gov.za
Previous Supervisor
Clinton Walker
- WCED Dir-eLearning
- Telephone: 0845939043
- Email: clinton.walker@westerncape.gov.za
- Note:
- Special characters on CV
ICT, ASSISTANT DIRECTOR -PROJECT COORDINATOR
05.2023
- Technology types and specifications; and related project risk and mitigation is constantly updated as a team
- Knowledge of implementing ICT projects and the policies, rules and regulations of the National Department of
- Education and the Western Cape Education Department especially with respect to White Paper on e-Education: Transforming learning and teaching through information and communication technologies
- Knowledge of
- Strategic goals of (a) National (b) Provincial (c) Departmental e.g (National
- Development Plan (NDP), Digital Transformation Strategy (DTS)
- WCED
- Broad Management Leadership BML Wheel 3 Priorities and WCED Back-O-
- Track campaign Gained more knowledge and insight of integrated work streams within eLearning Directorate (i.e eTechnology, eAdmin, eInfrastructure, eContent, eCulture, eTeachers & Proffessional
- Development, WCG Broadband); Project and management support skills to the eLearning project managers for the different work streams
- Responsibility: Responsibilities-: 1
- PROJECT ADMINISTRATION AND GOVERNANCE
- CV: Mandiso Jonas
- RESPONSIBILITIES: - Oversaw preparation, review, and management of
- ICT project-related governance (i.e
- Submissions for CAT/IT/EGD, Smart
- Classroom, and LAN submissions).Ensured that submission templates are aligned with WCED strategies and priorities and timely routed for approval
- Facilitated documentation for procurement and financial aspects relating to procurement plan including supply chain management (SCM) source documents (Requisitions, BAS forms, approvals in compliance with procurement processes and SCM best practices
- Provided administrative assistance for project plans for CAT/IT/EDG ensuring that number of labs correspond with the eLearning synergy to ensure effective management for technical specifications, and logistical support from project team members
- Coordinated project evaluation activities including receiving of sign-off certificates received from schools for subject-specific technology (CAT/IT/EGD; and Smart Classroom ) as well as Opt-in/Opt-Out Annexures for Schools Local Area Network (LAN implementation
- 2
- SUPPORT
- COORDINATION RELATED TO PROJECT PLANNING AND
- IMPLEMENTATION: - Organized and facilitated weekly eLearning project meetings with District eLearning Advisory teams, monthly LAN Management meetings with suppliers, CeI, WCED management ensuring seamless collaboration among project teams, stakeholders and other institutions managing the ICT projects
- Served as secretariat for project meetings between between CeI, Premier, Service Providers, and WCED Senior
- Management
- Facilitated efficient sign-off processes, collaborating with project managers ,and schools to ensure timely completion of projects (i.e ensuring the Installation and Functionality stages of project management
- Maintained accurate records, scanning and distributing approved documents to support ICT equipment procurement initiatives
- Coordinated school visits, monitoring, and evaluation by District eLearning project facilitators to inform project plans with accurate data from schools 3
- REPORTING: - Reported on e-Learning project rollouts, progress, and risks.- Collated reports, analyzed data, and prepared regular reports to management
- With legislation and prescripts
- Ensured that APP quarterly reports submitted, DBE ICT HEDCOM and Annual reports submitted
- Award: None
- Community: None
- Achievemnt: APPOINTMENT TO THE ROLE OF, - continuity after budget cuts without compensation while post is vacant ) The role alignment created an opportunity to gain accumulative years of experience within the Technology
- Provisioning and project management environment of eLearning
- Demonstrated ability to excel in a dual role, driving results and growth in a complex environment
- Permanent appointment to the Administrative Officer role for eLearning Technology Provisioning -Increased productivity and efficiency in both roles, demonstrating ability to manage multiple responsibilities and priorities
- Fostered strong relationships with internal and external stakeholders, including project managers, technical teams, and executive leadership
- Demonstrated ability to manage projects from conception to implementation, ensuring timely and within-budget delivery
- Developed technical expertise in eLearning technology provisioning, including hardware, software, and infrastructure requirements
- Demonstrated leadership and initiative, taking on additional responsibilities and driving process improvements
- Exceptional Support: Provided exceptional support to the executive leadership team, ensuring seamless day-to-day operations and strategic planning
- Extra: n/a
Administration Officer -eLearning Technology
Western Cape Education Department
08.2016 - Current
Personal Assistant
Department
08.2016 - 09.2022
- Director eLearning-Head Office
- Province, Reason for leaving: I opted to relinquish my Personal Assistant role to dedicate my expertise full- time to the Administrative Officer position, focusing on eLearning
- Technology Provisioning and supporting the directorate's strategic objectives.
Administration Officer
Western Cape Education Department
01.2001 - 01.2022
- ELearning Technology Provisioning
- Province, Reason for leaving: current
Personal Assistant
DCS, Western
03.2012 - 07.2016
- Reason for leaving: Accepted employment offer as, ) to Director
- Elearning
Head
Jonas
- 01.2016
- To Regional, in Western Cape Province, I gained professional skills to communicate and engage effectively with senior management
- Skills to interpret stats, Technical Indicators for Information and targets
- Knowledge of the Public Finance Management Act, 1999 and Treasury Regulations
- Knowledge of Tender process and Correctional Services Act and
- Regulations
- Responsibility: Executed office and general administrative tasks daily, including typing of routine letters, internal memorandums, functional approvals, presentations and ensured a smooth document flow system in the office of the Regional
- Head Development and Care
- Proactively acknowledged correspondence on behalf of Regional Head
- Ensured compliance by Regional and Area
- Coordinators for due dates for weekly, monthly, quarterly reports
- Ensured appropriate filing system of documents is in place, maintained excellent attendance record, consistently arriving to work on time and worked overtime/ weekends when needed
- Answered and screen telephone calls; arranged meetings /conferences /workshops with relevant stakeholders upon request
- Recorded and issued minutes, agenda and relevant meeting documents in preparation for meetings; minute taking, arranging catering and development of an action plan and reporting system on decisions taken in meetings
- Ensured the financial & logistical administration (ordering of stationery, submitting of travel itineraries; quotations for accommodation, flights, and logistical management processes
- Provided financial administration support to the Regional Head in relation to the budgeting, and relevant aspects of the allocated budget, monitoring expenditure and financial reporting on office spending on a monthly basis
- Accompanied
- Director to conduct Monitoring and Evaluation (M&E) visits on a Quarterly basis to ensure that Annual Performance Plans (APP) and Operational Plans (OPS) documents are aligned with statistics as per reports received
- Assisted in collation of Regional Annual Performance Plan and ensured quality control and verification of statistics, verified monthly targets submitted for alignment and accuracy of the information with Management Areas before submitted to Regional Commissioner's office
- Monthly Verification of
- Sentence Plans targets vs Regional Targets done on a monthly basis
- Award: Obtained 2nd position for the year of Correctional Official Singing
- Competition for all Regional Management Areas
- 2014/2015 Financial Year -
- Received Performance bonus as recognition of outstanding and dedication to my work as Secretary
- Performanc e
- Community:
- Achievemnt: 2015/, FY- appointed as Secretary for the Moderation Committee of
- Professionals(Nurses, Teachers, Psychologist ) Recognition as 1 of the
- Secretaries to attend DCS Management Strategic Session for APP compliance and data capturing at Head Office, Pretoria
- Extra: Singing - member of the Regional Office/Goodwood choir, and lead praise and worship for Monday prayer meetings during parade with all employees
- Extra: Singing and Event Organizing Committee member for Regional Head Office
- Functions)
- CV: Mandiso
Administration Clerk Grade, Data Typist
Western Cape Province Detective, South African Police Services- WC
02.2004 - 02.2012
- Reason for leaving: Accepted post as a Secretary (Level 6) to Regional Head-Development and
- Care: DCS Western Cape Regional Office
- Inter-departmental transfer effective from 2012-03
Deputy Secretary
Award, Northern Cape Police Music
01.2010 - 01.2012
- (NC POLMUSCA), for the NC Choir-during camping sessions engaged in community outreach projects by collecting money as members and identifying school in De Aar (Emthanjeni Primary School) bought uniform for children identified by staff
- Achievemnt: Appointed as Acting Secretary for Cluster Manager, SAPS Calvinia Cluster
Deputy Secretary
Northern Cape Police Choir
01.2010 - 01.2012
Deputy Secretary
Northern Cape Provincial Choir
01.2010 - 01.2012
- Northern Cape Police Choir Handled Finance administration related to choir camping ( Kept invoices for all expenses related to groceries, choir medicine) Managed the process of advance for members, booking of hotels, and submitting all related S&T for cash issued to Finance together with receipts.
Administration Clerk Grade
Singing
01.2009 - 01.2012
- Detective Unit Carried out the data typist tasks on the crime administration system (CAS).Received dockets from
- Investigating officers and captured data/ source information to the SAPS
- Case Management System ; Issued / received dockets to / from court
- Captured dockets postponement dates; decisions by ,Magistrate on CAS ;
- File all finalized dockets and lock them for submission at Registry; Allocate correct CAS numbers and Investigating official for each docket and hand over for safe keeping
- To ensure accurate record keeping as well as to deliver an effective and efficient maintenance of equipment and service related to Human Resource Management, Registration , Finance i.t
- Preparing itineraries, finalizing travel claims .General Office Admin, type letters, memos , monitoring flow of documents, co-coordinating and maintain smooth running of office
- Handle Office Inventory
- Performed the data typist tasks on the crime administration system (CAS)
- Collaborated with team members to achieve target results
- Actively listened to communities coming to enquire about the existing case dockets, court dates etc
- Proved successful working within tight deadlines and fast- paced atmosphere when issuing case dockets due for court hearings
- Ordered, received and processed crime Kits and other office supplies into inventory management system
- Allocated correct CAS numbers to Investigating officials and ensured safe keeping of case dockets
- Safeguarded crime kits, and ensured accurate record keeping, maintenance of equipment and service related to
- Human Resource Management, registration, finance related claims
- (ii)
- Acting Secretary : Cluster Manager Execute office and general administrative duties; Type and compile all correspondence, memos, minutes and agenda
- Arrange meetings with relevant stakeholders including private sector upon request; Diary Management for setting appointments and reminders for meetings ;Make all travel arrangement and ensuring submission of travel claims for Cluster Manager
- Prepare Cluster reports for
- Monthly meetings and share with Station Commanders
- Prepare and submit monthly travel Claims and forward to Head Office for approval and payment.
Extra
Namaqualand Police Choir
01.2008 - 01.2012
Project Administration
- 01.2001
- Governed project submissions, i.e.CAT/IT/EGD
- Smart Classroom, and LAN Implementation, ensuring compliance with regulated templates and procedures.-Provided administrative assistance for project plans, for CAT/IT/EDG initiatives, ensuring alignment with eLearning synergy.- Verified that the number of labs per selected schools corresponded with technical specifications, guaranteeing effective management and logistical support.-Assisted project manager with the development of guidelines (SOP),Opt-in/ Opt-Out templates for LAN project, facilitating the creation of comprehensive plans for all e-Learning deliverables.-Provided input on administrative and logistical aspects to ensure that project managers remain abreast with project procedures and processes that apply to Head Office, District eLearning advisory teams and other educational institute offices, e.g
- Districts,CTLI and technical partner CeI.-Quality assured project plans and related project documents, ensuring accuracy, completeness, and consistency.-Oversaw administrative deliverables, correspondence ,filing systems, maintaining up-to-date records.- Prepared documentation related to the financial aspects and involved with capturing, verification of the eLearning Directorate procurement plan for 2023/24; and25 financial years to ensure accuracy and compliance according to allocated budget.-Provided support for subject-specific i.e.[CAT/IT/EGD
- Smart Classroom].-Project Planning and Mapping: Assisted with rationale and selection of schools for Local Area Network provisioning according to
- Quintiles, Size, Connectivity status, Primary vs Secondary for technology provisioning and e-Learning projects, aligning with WCED strategies, priorities ,policies, guidelines.- Assisted with coordination of technology provisioning for e-Learning projects i.e.[ Implementation of Schools Local
- Area Network (SLAN); CAT/IT/EGD and Smart Classroom technology ensuring timeous approval for governance, effective and efficient capturing of requisitions ,BAS forms related to Damages and Theft Reports (DTR's) received to obtain order numbers for implementation.-Liaised with the Centre for e-Innovation (CeI) to obtain technical specifications and technical evaluations of CAT/IT/EGD technology, for procurement specifications and decision-making processes for SCM.-Stakeholder Support: Provided administrative advice and assistance to district e-Learning staff on e-
- Learning projects and technology provisioning, ensuring seamless implementation and support
- Project Management Implementing: coordinated and managed process of visit to schools to sign Opt-in/ Opt-out annexures for LAN implementation batches ; facilitating meetings with schools, suppliers and vendors to ensure successful project execution.-Managed the Smart Classroom by verifying installed vs self installation whiteboards at schools, including CAT/IT/EGD installation certificates.-Facilitated site visits at schools and support by Head Office eLearning as necessary to assist with e-Learning projects, provided hands- on support ensuring seamless implementation.-Remained up-to-date with project procedures/ processes applicable to Head Office, Districts, CTLI, and technical partner CeI, for compliance and effective project management.-Collaborated with various stakeholders, including suppliers, vendors, and educational institutions, to ensure successful project implementation
- Information Management: Created/updated eLearning repository databases, risk registers, uploaded LAN implementation invoices
- Smart Classroom /CAT/IT/EGD POD's -Maintained accurate and up-to-date information of all approvals digitally ensuring compliance and effective project management
- Reporting: Submitted quarterly reports on the roll-out and progress of e-Learning projects ,APP performance DBE reports
- Early- alert to inform of risk mitigation factors, raise red flags, insights evidence, Skill: Confidentiality skills while capturing the data for registered case dockets
Education
National Diploma and Advanced Certificate - Management Practice, Project Management, Business Communication, Human Resource Management, Training Management, Labour Relations, Labour Law, End User Computing
Southern Business School (SBS)
Grade 12(National Senior Certificate) - Mathematics, Physical Science, Biology, Xhosa First Language, English Second Language, Afrikaans Second Language
Thanduxolo High School-Uitenhage
Uitenhage, ECBachelor's Degree - Business Management, Project Management, End User Computing, Business Communication, Management Practice, Human Resource Management, Training Management, Labour Relations, Labour Law
STADIO Higher Education
Skills
Proficient in Microsoft Office Suite
Training And Development
- Business Writing Skills, Benchmark Consultancy, 08/26/19
- Minute Taking & Effective Report, Presentation Software Training (PST), 08/28/13
- Supervisory Practices for Junior Managers, Western Cape Provincial Training Institute, 10/01/20
- Advanced Computer Certificate, Titan Centre of Excellence, 06/23/14
- Introduction to Office Administration Pilot, Western Cape Provincial Training Institute, 12/21/20
- Drafting of Specifications /TOR and Evaluation Cr, Western Cape Provincial Institute, 07/20/23
- Managing your Contracts Effectively Workshop, Western Cape Provincial Institute, 07/26/23
- Bid Committees (PFMA), Western Cape Provincial Training Institute, 01/29/25
Computer Literacy
Daily, Daily, Daily, Daily
Disabled
N
South African
Y
Permanent Sa Resident
Y
Bursary Obligations
N
Terminated Employment
N
Professional Body
N
Pdp
N
Drivers Licence Code
B
Drivers Licence Expiry Date
09/16/25
Criminal Offence
N
Admission Of Guilt
N
Pending Criminal Case
N
Sexual Offences Committed
N
Permission To Vet Against Sexual Offences
Y
Misconduct
N
Disciplinary
N
Resignation In Lieu Of Disciplinary Action
N
Business Interest With State
N
Personal Information
- ID Number: 7402020739083
- Ethnicity: African
- Criminal Record: N
- Date of Birth: 02/02/74
- Gender: Female
- Nationality: South African
- Driving License: Y
Accomplishments
- Utilized Microsoft Excel to develop project tracking spreadsheets, enhancing monitoring and reporting capabilities. Supervised eLearning Graduate Interns for multiple financial years (2020/21, 2021/22, 2023/24), driving team performance. Key achievements include:
- Ensuring verification of installation certificates for the subject-specific eLearning project
- Successfully capturing delivery information for 1657 smart classrooms (FY 2024/25)
- Consistently meeting annual performance indicators
Timeline
ICT, ASSISTANT DIRECTOR -PROJECT COORDINATOR
05.2023
Administration Officer -eLearning Technology
Western Cape Education Department
08.2016 - Current
Personal Assistant
Department
08.2016 - 09.2022
Personal Assistant
DCS, Western
03.2012 - 07.2016
Deputy Secretary
Award, Northern Cape Police Music
01.2010 - 01.2012
Deputy Secretary
Northern Cape Police Choir
01.2010 - 01.2012
Deputy Secretary
Northern Cape Provincial Choir
01.2010 - 01.2012
Administration Clerk Grade
Singing
01.2009 - 01.2012
Extra
Namaqualand Police Choir
01.2008 - 01.2012
Administration Clerk Grade, Data Typist
Western Cape Province Detective, South African Police Services- WC
02.2004 - 02.2012
Administration Officer
Western Cape Education Department
01.2001 - 01.2022
Secretary
Cape
Previous Supervisor
Mr Andre Pietersen
Manager, WCED Assistant Director
Ryan Erasmus
Previous Supervisor
Clinton Walker
Head
Jonas
- 01.2016
Project Administration
- 01.2001
Grade 12(National Senior Certificate) - Mathematics, Physical Science, Biology, Xhosa First Language, English Second Language, Afrikaans Second Language
Thanduxolo High School-Uitenhage
Bachelor's Degree - Business Management, Project Management, End User Computing, Business Communication, Management Practice, Human Resource Management, Training Management, Labour Relations, Labour Law
STADIO Higher Education
National Diploma and Advanced Certificate - Management Practice, Project Management, Business Communication, Human Resource Management, Training Management, Labour Relations, Labour Law, End User Computing
Southern Business School (SBS)
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