Summary
Overview
Work History
Education
Skills
Timeline
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Mandisa Ntetha

Debt Collections Agent
Durban

Summary

Harding working individual who is always looking for challenges to enhance my skills and knowledge.

Overview

2
2
years of professional experience

Work History

Debt Collector/Credit Controller

Blake And Associates
07.2022 - Current
  • Processed debtor payments and updated accounts to reflect new balance.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Exceeded performance targets for successful debt recoveries, contributing to company''s overall financial stability.
  • Developed relationships with customers to foster timely payments and account resolution.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Reconciliation of accounts and allocation of payments on SAP.
  • Achieved performance goals on consistent basis.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Distributed monthly customer statements and invoices.

Education

High School Diploma -

Phoenix Technical School
Durban
04.2001 -

Skills

Account Terms Review

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Timeline

Debt Collector/Credit Controller

Blake And Associates
07.2022 - Current

High School Diploma -

Phoenix Technical School
04.2001 -

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Mandisa NtethaDebt Collections Agent