Open To Work
Mandisa Mayisela
Credit Controller
Johannesburg,Gauteng
Summary
I am writing to express my interest in a Credit Controller, Debtors or Accounts Receivable position within your organisation. With approximately 12 years of experience diligent professional with solid background in credit control. Successfully managed accounts receivable and reduced delinquency rates through effective communication and negotiation. Demonstrated expertise in credit risk assessment and debt recovery. Utilizes analytical skills and effective communication to resolve outstanding debts. Results-oriented finance professional with extensive experience in managing accounts receivable and credit risk. Proven ability to collaborate with teams to achieve financial goals and adapt to changing priorities. I am currently employed by Marthinusen & Coutts, a division of ACTOM, where I have worked as a Credit Controller since 2018. In My experience includes actively managing outstanding and overdue accounts, conducting regular customer follow-ups, negotiating payment arrangements where required, monitoring debtor ageing and identifying potential bad debts. Throughout my career, I have gained extensive exposure to financial and business systems, including Syspro 8, SAP, Coupa, QuickBooks and Core Freight, as well as Microsoft-based applications. I am confident working with financial data, customer accounts, invoices, statements, receipts, reconciliations, reporting and system-based financial processes. I am comfortable working under pressure, managing high volumes of transactions and communicating with customers and internal stakeholders at various levels. I am now looking for an opportunity where I can utilize my extensive credit control and financial administration experience while contributing positively to the organization's financial objectives. I am confident that my combination of credit control expertise, financial knowledge, systems experience and strong administrative capabilities would allow me to make a valuable contribution to your team.
Overview
17
17
years of professional experience
Work History
Credit Controller
Marthinusen & Coutts
Johannesburg, Gauteng
08.2018 - Current
- Established and maintained an organised filing system for all debtors and credit control documentation.
- Conducted vetting and credit assessments of new customers in accordance with company credit policies.
- Created and maintained customer master files, including credit checks, account information and system updates.
- Processed customer invoices, credit notes and statements using EPR Syspro.
- Allocated customer payments accurately against outstanding invoices.
- Distributed invoices, statements and account documentation to customers.
- Conducted regular telephone and written follow-ups with customers regarding outstanding and overdue accounts.
- Prepared and issued overdue account correspondence and monitored outstanding and potentially bad debts.
- Captured customer receipts by obtaining bank statements and remittance advices and accurately processing payments on the system.
- Reconciled debtor payments against bank receipts and investigated discrepancies where required.
- Prepared and maintained debtor age analysis reports and credit management reports.
- Monitored debtor ageing to ensure accounts remained within established company credit and ageing targets.
- Managed foreign currency debtor accounts and processed related payments and transactions.
- Performed ongoing follow-ups on outstanding customer accounts to ensure timely payment and effective cash flow management.
- Managed credit applications, conducted ITC credit checks and facilitated approval of new customer accounts.
- Responded to and resolved customer account and billing queries professionally and efficiently.
- Liaised with sales representatives to investigate and resolve customer account issues, disputes and payment queries.
- Maintained accurate and up-to-date debtor records and ensured compliance with internal credit control procedures.
- Managed the full debtors function from start to finish, including account creation, invoicing, collections, allocations, reconciliations, reporting and account resolution.
Office Administrator
PLI Aluminium Technology
01.2017 - 01.2018
- Identified and sourced suitable suppliers and vendors and negotiated competitive pricing and purchasing terms.
- Generated purchase requisitions and purchase orders in accordance with company procurement procedures.
- Received and processed purchased goods and orders on the Syspro system.
- Created and maintained supplier, debtor and creditor databases and ensured accurate master data.
- Processed customer invoices, credit notes and statements.
- Prepared financial statements and generated financial and management reports as required.
- Created and maintained job cards and processed job card receipts on the system.
- Issued stock and consumables on Syspro and maintained accurate inventory movement records.
- Receipted finished products into the Syspro system following completion of production.
- Created and maintained stock codes to ensure accurate inventory identification and system control.
- Created and maintained Bills of Materials (BOMs) for production requirements.
- Assisted with production planning by ensuring required materials, components and consumables were available.
- Monitored daily stock discrepancies between Syspro and warehouse systems and investigated the causes of variances.
- Reviewed stock difference reports daily and performed detailed inventory reconciliations.
- Analysed large volumes of stock and inventory data to identify trends, recurring discrepancies and potential control issues.
- Investigated stock variances and determined root causes to support corrective action.
- Liaised with IT support and relevant internal departments to resolve system-related stock discrepancies and implement appropriate solutions.
- Prepared supporting documentation and maintained accurate records for stock adjustments processed on Syspro.
- Reviewed and monitored warehouse stock control counts to ensure accuracy and compliance with internal procedures.
- Maintained accurate procurement, inventory and financial records to support effective auditing, reporting and operational decision-making.
Financial Officer
Khuluma Freight Services
Johannesburg, Gauteng
01.2013 - 01.2017
- Processing a high volume of products orders
- Processing invoices for all shipment transactions
- Checking prices and contracts are up to date
- Reporting monthly sales results to the sales team and manager
- Supporting the sales team with general operations to help reach the team’s objectives
- Taking phone calls from clients
- Updating supplier database
- Dealing with high volume emails
- Customer record creation
- Dealing with administration of debit orders
- Ensuring that all payments due from debtors are collected
- Creating financial reports
- Monitoring budgets and cash flow
- Monitoring of ledger
- Forecasting
- Cost analysis
- Employee timesheets and vehicle time sheets
- Processing payments
- Maintaining payments
- Travel reconciliations
Managing Director
AMG Telecoms
Durban, KWAZULU NATAL
01.2012 - 01.2013
- Managed and supported traditional and digital marketing activities to promote company products and services.
- Developed and published advertising campaigns through the company’s own websites and digital platforms.
- Created promotional advertisements and marketing content to generate customer awareness and sales opportunities.
- Processed and issued client invoices and maintained accurate financial documentation.
- Managed the sales and distribution of business airtime voucher manufacturing machines and related telecommunications products.
- Managed the sale and distribution of public wireless phones and associated equipment.
- Sold and managed the distribution of SIM cards to customers.
- Assisted customers with product information, sales enquiries and telecommunications-related requirements.
- Monitored stock levels to ensure sufficient product availability and prevent stock shortages.
- Managed stock movement and maintained accurate inventory records.
- Placed stock orders based on demand, stock levels and anticipated customer requirements.
- Liaised with suppliers to place orders and ensure timely delivery of stock.
- Assisted with coordinating marketing and sales activities to support business growth and customer acquisition.
- Maintained accurate records relating to sales, invoicing, stock and customer transactions.
Sales Administrator
PCG Telekoms
Johannesburg, Gauteng
01.2010 - 01.2012
- Managed the sale of mobile phones, SIM cards and related telecommunications products.
- Progressed from Sales Administrator to Sales Representative, taking on increased responsibility for customer service and sales activities.
- Assisted customers with product enquiries, quotations, orders and sales transactions.
- Managed the opening and administration of new customer accounts and maintained accurate customer records.
- Processed customer invoices and maintained accurate sales and financial documentation.
- Received incoming goods, verified deliveries against orders and ensured stock was accurately recorded.
- Managed the dispatch of mobile phones and related products to clients, ensuring orders were processed accurately and delivered on time.
- Ordered and replenished stock, including mobile phones, SIM cards, stationery and other operational supplies.
- Conducted regular stock counts and maintained effective stock control procedures.
- Monitored stock levels and investigated discrepancies between physical stock and recorded inventory.
- Prepared and maintained stock reports to support management decision-making and inventory control.
- Prepared and reviewed sales age analysis reports to monitor outstanding customer accounts and sales-related balances.
- Maintained accurate records of stock movements, receipts, dispatches and customer orders.
- Performed general administrative duties to support the sales and operational functions of the business.
- Answered incoming telephone calls, assisted customers and directed enquiries to the appropriate departments.
- Liaised with customers, suppliers and internal departments regarding orders, stock availability, deliveries and account queries.
- Supported the sales team with administrative, order processing and customer account functions.
- Ensured sales, stock and customer documentation was accurately filed and maintained.
Education
Bachelor of Arts - Business Studies Honours
University of Greenwich
Small Business Development, Managing Strategy, International Business Management
Independent Study
BTECH Higher National Diploma - Business
CTI Education Group
International Diploma - Business Studies
CTI Education Group
Skills
Risk evaluations
Active listening
Deadline oriented approach
Account reconciliation proficiency
Strong negotiation
Advanced Excel
Credit control procedures
ERP system experience
Cross-functional communication
Understanding of credit laws
Credit risk analysis
Reporting strengths
Collection strategy development
Industry-specific taxation
Debtor monitoring
Timeline
Credit Controller
Marthinusen & Coutts
08.2018 - Current
Office Administrator
PLI Aluminium Technology
01.2017 - 01.2018
Financial Officer
Khuluma Freight Services
01.2013 - 01.2017
Managing Director
AMG Telecoms
01.2012 - 01.2013
Sales Administrator
PCG Telekoms
01.2010 - 01.2012
International Diploma - Business Studies
CTI Education Group
BTECH Higher National Diploma - Business
CTI Education Group
Small Business Development, Managing Strategy, International Business Management
Independent Study
Bachelor of Arts - Business Studies Honours
University of Greenwich
Personal Information
Gender: Female
Work Preference
Job Search Status
Open to workLocation Preference
RemoteOn-SiteOpen to relocation: Yes
REFERENCES
Name of Company: Marthinusen & Coutts – Current
Position: Credit Controller
Reference: Felicia Mosehla
Contact: 011 607 1700
Name of Company: PLI Aluminum technology
Position: Office administrator
Reference: Caroline Tleane
Contact: 0872382565/0622074005
Name of Company: Khuluma freight service
Position: FINANCIAL OFFICER
Reference: Musa Mbatha
Contact: 011 927 4888